Reviews: Interakt ‑ Sell on WhatsApp

Customer reviews: Interakt ‑ Sell on WhatsApp

Reviews (244)

Overall rating

4.3

5

35
4

8
3
2

1
1

10

What Merchants Think

Overall, merchants find "Interakt ‑ Sell on WhatsApp" to be a valuable tool for enhancing their WhatsApp marketing strategies. With features that help streamline communication and automation, many businesses benefit significantly from the app. However, feedback on customer support is mixed, with some users praising it while others highlight significant shortcomings.

Key Strengths

Effective automation features that save time and improve customer engagement.
Seamless integration with Shopify for enhanced order tracking and communication.
Improves recovery rates through abandoned cart reminders.
Bulk campaign features that facilitate quick customer outreach.
User-friendly interface and straightforward setup process.

Common Concerns

Poor customer support, with reports of unresolved tickets and dismissive assistance.
Issues with app reliability and stability, including bugs and disconnection problems.
Concerns about data privacy and unauthorized data sharing.
Lack of timely notifications and communication regarding charges or refunds.
Complexities in setup and configuration, particularly for less tech-savvy users.

Final Thoughts

"Interakt ‑ Sell on WhatsApp" is well-received for its robust marketing and automation capabilities, which greatly benefit businesses in engaging with customers via WhatsApp. Despite these strengths, the app's reputation is marred by inadequate customer support and technical issues, which need addressing to improve overall user satisfaction.

Robocraze

Oct 06, 2025 on Shopify

Good experience with Interakt. Highly recommended!

Goyani

Sep 26, 2025 on Shopify

We’ve had an exceptional experience with Interakt. Satvinder (Sakshi) provided full, hands-on support—patiently explained every workflow, trained our team thoroughly, and ensured smooth implementation. Her proactive guidance saved us time and helped us unlock real value from the product. Huge thanks to Sakshi and Team Interakt. Please keep Sakshi as our point of contact—together, we can keep scaling and growing.

Flout

Sep 23, 2025 on Shopify

The entire team at interakt is really helpful and supportive . recommeded for your business

Frankshop

Sep 18, 2025 on Shopify

Very good support from interkat team, I am using multiple account and happy with that

NIYARA India

Sep 18, 2025 on Shopify

Very helpful and in-depth training by Nishant from Interakt.

Pro Sports

Sep 17, 2025 on Shopify

Great app!! Helped a lot with my WhatsApp marketing. Be it automation or marketing campaign, the app does it all. The support team is amazing. Highly recommended!!

Tralata

Sep 13, 2025 on Shopify

Had a long help support with Nishant, he was very patient in explaining everything and helping me solve all pending issues. Thanks

Astroe Book

Sep 13, 2025 on Shopify

bahot achha service he achhe se halp kiya custumer care walo ne bhi

Supersox

Sep 09, 2025 on Shopify

We at Supersox have been using Interakt – WhatsApp Marketing and it has made a huge difference in how we connect with our customers. Abandoned cart reminders have improved our recovery rate. COD order confirmation on WhatsApp reduced returns significantly. Bulk campaign feature helps us reach customers instantly for new launches & offers. Shared team inbox keeps all customer conversations well-organized. The automation features save us time, and our customers appreciate the quick updates and personalized communication. Highly recommend this app for any Shopify store looking to grow sales through WhatsApp.

Gownwala

Aug 30, 2025 on Shopify

Great app for WhatsApp marketing! Easy to use, helps with order updates & broadcasts, and the support team is very responsive.

Vismaya Ethnicity

Aug 25, 2025 on Shopify

Great Customer Support , Nice App

Ultimate You

Aug 20, 2025 on Shopify

Good application for the Whatsapp marketing and their Customer support was top notch

Poshan Skincare

Aug 19, 2025 on Shopify

Spirit Animal

Aug 18, 2025 on Shopify

Quite useful, effecient customer care as well.

Proads Professional

Aug 07, 2025 on Shopify

“We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless!”

Rishtpusht

Jul 25, 2025 on Shopify

Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.

Shudh Online

Jul 21, 2025 on Shopify

It is a very useful platform for WhatsApp communication. Automation works well and good support as well.

Swaraas

Jul 17, 2025 on Shopify

We have been using Interakt for few months. This platfrom has served us well with WhatsApp and now Instagram automations too!

9shines label

Jul 11, 2025 on Shopify

Nice, We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless

Lubov

Jul 08, 2025 on Shopify

We have been using Interakt for quite sometime and honestly, we have had a great experience.