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Intellichat ‑ AI & Live Chat logo

Intellichat ‑ AI & Live Chat

Develop by Shopify

$15-$99

/ Month
Free plan available 15 Days Free Trial

AI chatbot for Shopify: Customize style, guide customers, and answer questions.

Ai-powered chatbot
Customizable appearance
1-click installation
Product catalog indexing
Preset customer questions
Content source management

About Intellichat ‑ AI & Live Chat

Launched Jun 25, 2025

Categories

Built by Shopify

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Introduction Video

Description

Deploy an AI chatbot to answer customer questions 24/7. This automation boosts sales and saves time.

IntelliChat provides an AI-powered chatbot that integrates with your Shopify store data. It learns from your product catalog, pages, and policies to provide instant, accurate answers to common customer questions 24/7. The chatbot handles inquiries about product details, shipping info, and refund policies. An integrated "Where is my order?" function gives customers real-time status updates, reducing support requests. For complex issues, a built-in ticketing system captures user details and create

IntelliChat provides an AI-powered chatbot that integrates with your Shopify store data. It learns from your product catalog, pages, and policies to provide instant, accurate answers to common customer questions 24/7. The chatbot handles inquiries about product details, shipping info, and refund policies. An integrated "Where is my order?" function gives customers real-time status updates, reducing support requests. For complex issues, a built-in ticketing system captures user details and create more
  • Answers customer questions instantly using your store's product, policy & pages.
  • Automated 'Where is my order?' support provides real-time tracking for customers
  • Creates support tickets for complex issues, capturing user email and message.
  • Recommends products to shoppers based on their questions to help increase sales.
  • Customize the chatbot's appearance and messages to perfectly match your brand.

Pros

  • AI-powered chatbot that understands products and store content.
  • Ability to index product catalog for detailed customer query responses.
  • Customizable interface with adjustable colors, themes, alignment, and welcome messages.
  • Option to set up preset questions to guide customers effectively.
  • 1-click installation process for easy setup.
  • Advanced vector search feature for efficient AI search.
  • Manage and update content sources for the chatbot dynamically.

Cons

  • No user reviews available to assess real-life performance and user satisfaction.
  • Potential dependency on accurate product indexing for effective performance.
  • Customization options may require design skills to perfectly match brand aesthetics.
  • Initial setup might require configuration to manage content sources appropriately.
  • Limited insights on how it handles complex customer queries or unique store needs.

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