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Customer reviews: Instafeed ‑ Instagram Feed

Develop by Mintt Studio

Reviews (1,927)

Overall rating
4.9

What Merchants Think

Merchants consistently praise the "Instafeed ‑ Instagram Feed" app for its seamless integration with Shopify stores and exceptional customer support. Users highlight its simplicity, reliability, and the responsive technical assistance provided by the support team, making it a favored tool for connecting Instagram feeds with online stores.

Key Strengths

  • Outstanding customer support that is quick, responsive, and professional.
  • Easy and fast installation process, even for legacy Shopify themes.
  • Seamless integration with Shopify stores, enhancing the website's aesthetics.
  • Satisfactory customization options, including visual customization to match branding needs.
  • Efficient in maintaining website performance without slowing down load times.

Common Concerns

  • Some users experience issues with the live chat support, finding it to be linked to email collection rather than providing real-time assistance.
  • Challenges with using the app due to Instagram settings or permissions, especially for users concerned about data access.
  • Instances of the app not displaying new Instagram feeds or specific content as expected.

Final Thoughts

The "Instafeed ‑ Instagram Feed" app is highly regarded for its easy setup and reliable integration, providing users with a practical solution to display Instagram feeds on their Shopify stores. While there are minor concerns, the app's robust customer service team ensures that most issues are resolved quickly, making it a recommended choice for merchants seeking to enhance their store's social media presence.

Sam Moon Trading

Aug 12, 2024  on Shopify

Super easy to integrate. Support team was extremely responsive and helped me get the theme integrated to my site super quickly.

My Store

Aug 08, 2024  on Shopify

I am extremely satisfied with the support provided by the Instafeed team. They went above and beyond to help me add an Instagram feed section to my Shopify store's homepage. The process was seamless, and their responsiveness and expertise made it a great experience. Thanks to their assistance, my store now looks even more engaging with the beautifully integrated Instagram feed. I highly recommend the Instafeed app and their excellent support team!

Atelier Galin

Aug 06, 2024  on Shopify

easy to use and implement. We wish hiding certain posts (like removed from grid reels) was free as well.

Kamuk Life

Aug 06, 2024  on Shopify

worst App , i dont know wht the problem is , the app does not load properly in shopfiy backend and you cant save or edit your feed , worst customer support dont understand why should a paying customer enter there email id and bang there head with a chat bot. Reply to App Team, As explained over email taking email of paying customers and providing them better and faster customer support cannot be marked as email collection any where in the world. I had share detailed screen shot with your team over email and shared my browser and system details as well and no i was not using any app and was never blocked etc by your app , your app has some navigation issue in feed settings page , instead of arguing with messenger it would be great if you could focus on improving the app UI and customer support.

Dr Emma

Jul 30, 2024  on Shopify

It is great! I had some issues to set up the social media link with my store, and they help me to solve the problem quick. Thank you.

O2H TEA

Jul 09, 2024  on Shopify

When I encountered an issue, customer support responded promptly and resolved my problem with incredible speed.

BIG SKY SHOP + STUDIO

Jul 04, 2024  on Shopify

So far, so good! I needed their customer service team to add the app to my Shopify store and they completed the request so quickly without issue. Thank you to the Instafeed team for your help!

Global Formulas

Jul 02, 2024  on Shopify

Great! I had a change I needed to make and it was super easy to work with support. They were fast and helpful. Thank you!!!

FunPaw

Jul 01, 2024  on Shopify

App war sehr leicht zu installieren, Verbindung mit Insta in Sekunden und sie macht genau das was sie soll. Ich wünschte mehr Apps wären so.

ALECRIM.lab

Jun 30, 2024  on Shopify

Will you get back to me when you have resolved this issue? --- Hi, I am not using the app, how can I delete all the data in my site?

Dizauz.store

Jun 29, 2024  on Shopify

This had been, great i as stuck for months trying to get facebook to login nut that ,have it covered the price is great. And so easy to use.

Noa Sharon Designs

Jun 24, 2024  on Shopify

Smooth and easy to install and manage. Great customer service! I installed it on the home page of noasharon.com and very happy with the result.

MISマヌカハニー

Jun 23, 2024  on Shopify

すぐに対応してくださり、そしてメッセージも日本語で丁寧なやりとりをしてくださり安心できました!とても助かりました!

HondoHatCo

Jun 19, 2024  on Shopify

Fastest response time of any company i have worked with. These guys are the real deal and i would highly recommend to anyone. Great work guys.

Ariat Mexico

Jun 19, 2024  on Shopify

Excelent service from tech support deparment, they help me with the installation because im using a legacy theme, the app works perfectly and give the home page a better look and feel.

Green Pear Eco

Jun 18, 2024  on Shopify

Does the job perfectly. Support team replied to a request within the hour and sorted the problem straight away (the problem was me not reading properly!). Recommend this app.

Presh Beauti

Jun 17, 2024  on Shopify

Very impressed with your services and their quick response, they helped me out within Few minutes of me reporting the issue . The team is absolutely delightful Have a great day Cheers Presh Beauti

Wazoogles Superfood

Jun 05, 2024  on Shopify

The Instafeed App is such an awesome, user-friendly addition to our online store, and the customer service behind the app is just as great - quick, easy and super helpful. Highly recommend.

PICHU PICHU TOKYO

Jun 03, 2024  on Shopify

Instafeed's Technical Support Team(Inês S) was meticulous work. solved the problem immediately. Thanks for being a valued partner!

Submission Fishing Co.

May 29, 2024  on Shopify

I was recommended to try this app from Merchant Mastery. My legacy theme wouldn't let me add it, so I reached out to their support. They got back to me super fast and were able to quickly get it to work with my theme. Very happy with it!

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