Merchants consistently praise the "Instafeed ‑ Instagram Feed" app for its seamless integration with Shopify stores and exceptional customer support. Users highlight its simplicity, reliability, and the responsive technical assistance provided by the support team, making it a favored tool for connecting Instagram feeds with online stores.
Key Strengths
Outstanding customer support that is quick, responsive, and professional.
Easy and fast installation process, even for legacy Shopify themes.
Seamless integration with Shopify stores, enhancing the website's aesthetics.
Satisfactory customization options, including visual customization to match branding needs.
Efficient in maintaining website performance without slowing down load times.
Common Concerns
Some users experience issues with the live chat support, finding it to be linked to email collection rather than providing real-time assistance.
Challenges with using the app due to Instagram settings or permissions, especially for users concerned about data access.
Instances of the app not displaying new Instagram feeds or specific content as expected.
Final Thoughts
The "Instafeed ‑ Instagram Feed" app is highly regarded for its easy setup and reliable integration, providing users with a practical solution to display Instagram feeds on their Shopify stores. While there are minor concerns, the app's robust customer service team ensures that most issues are resolved quickly, making it a recommended choice for merchants seeking to enhance their store's social media presence.
Green Pear Eco
Jun 18, 2024
on
Shopify
Does the job perfectly. Support team replied to a request within the hour and sorted the problem straight away (the problem was me not reading properly!). Recommend this app.
Presh Beauti
Jun 17, 2024
on
Shopify
Very impressed with your services and their quick response, they helped me out within Few minutes of me reporting the issue .
The team is absolutely delightful
Have a great day
Cheers
Presh Beauti
Wazoogles Superfood
Jun 05, 2024
on
Shopify
The Instafeed App is such an awesome, user-friendly addition to our online store, and the customer service behind the app is just as great - quick, easy and super helpful. Highly recommend.
PICHU PICHU TOKYO
Jun 03, 2024
on
Shopify
Instafeed's Technical Support Team(Inês S) was meticulous work. solved the problem immediately. Thanks for being a valued partner!
Submission Fishing Co.
May 29, 2024
on
Shopify
I was recommended to try this app from Merchant Mastery. My legacy theme wouldn't let me add it, so I reached out to their support. They got back to me super fast and were able to quickly get it to work with my theme. Very happy with it!
11:11 Store
Apr 24, 2024
on
Shopify
Thank you to Nuno and the support team for your quick response and support to solve an issue with the feed displaying on our website. Everything looks great thank you
Marathon-Nights
Apr 23, 2024
on
Shopify
leider zeigt Instafeed keine neuen Instafeeds auf der Homepage an. Lediglich die Feeds, die bei der Installation aktuell waren.
Thrive Workwear
Apr 19, 2024
on
Shopify
Great app and great customer service.
Nuno was able to help me out with an issue in a very timely manner.
The Therapy Collective
Apr 17, 2024
on
Shopify
Thank you to Nuno and the support team for your quick response and support to solve an issue with the feed displaying on our website. We had some code that was interfering with the app and Nuno was quick to fix the issue and get our feed back up and running. Thank you!
Buttercup
Apr 11, 2024
on
Shopify
I love this app they have helped me a lot and were v responsive and took the time to fix my issue super quickly
Radi-Cool
Apr 10, 2024
on
Shopify
対応も早く、最後まで丁寧にサポートしてくれました。大変助かりました。
Konei.nz
Apr 08, 2024
on
Shopify
IG feed now live on our site after the great help from the customer support team. Helps so much to have quick responses.
Doodlebugs
Apr 05, 2024
on
Shopify
Needed some help installing on my older theme. Requested help and received a response and fix within a couple of hours. Happy customer!
Paglione Estate Winery
Apr 03, 2024
on
Shopify
Great app and great support! They helped me troubleshoot an issue caused by another app and were super supportive, going above and beyond to resolve. Highly recommend!
Paradise Monarchs
Mar 27, 2024
on
Shopify
Nuno F (their Technical Lead) has been such a delight to work with. After I gave them feedback on a functionality of the app, they took my feedback to heart, and continued to followed up with me proactively through the process. And made it happened and implemented the upgrade with their recent updates and incorporated the change. They really listen to their customers and will support and make it happen. Thank you for being awesome!
Water Wolves Fishing Store
Mar 22, 2024
on
Shopify
Simple to install, great helpdesk and it looks so good on my store. Really love the features. This definitely will result in more turnover!
Sleepah
Jan 26, 2024
on
Shopify
Honestly the best service I've ever had with an app. They fixed my issue over email in 10 minutes. Super friendly and highly recommended !
CROFT HOUSE
Jan 16, 2024
on
Shopify
We love having this on our website, it looks so great, the interface is so easy to use too! The support team is amazing they respond SO FAST and help you get set up if you need anything, highly recommend!!
robertachiarella.com
Jan 02, 2024
on
Shopify
This is a great app- it really makes Instagram posts look beautiful.The support team is amazing-prompt and very clear with instructions. They are the best support team around.