Merchants consistently praise the "Instafeed ‑ Instagram Feed" app for its seamless integration with Shopify stores and exceptional customer support. Users highlight its simplicity, reliability, and the responsive technical assistance provided by the support team, making it a favored tool for connecting Instagram feeds with online stores.
Key Strengths
Outstanding customer support that is quick, responsive, and professional.
Easy and fast installation process, even for legacy Shopify themes.
Seamless integration with Shopify stores, enhancing the website's aesthetics.
Satisfactory customization options, including visual customization to match branding needs.
Efficient in maintaining website performance without slowing down load times.
Common Concerns
Some users experience issues with the live chat support, finding it to be linked to email collection rather than providing real-time assistance.
Challenges with using the app due to Instagram settings or permissions, especially for users concerned about data access.
Instances of the app not displaying new Instagram feeds or specific content as expected.
Final Thoughts
The "Instafeed ‑ Instagram Feed" app is highly regarded for its easy setup and reliable integration, providing users with a practical solution to display Instagram feeds on their Shopify stores. While there are minor concerns, the app's robust customer service team ensures that most issues are resolved quickly, making it a recommended choice for merchants seeking to enhance their store's social media presence.
Féerie Telle
Oct 14, 2024
on
Shopify
We couldn't get the app to embed in our homepage so dropped them a message and within the hour they requested access to edit the theme, and did it for us! Exceptional customer support! :-)
Stylo
Oct 09, 2024
on
Shopify
We needed a few changes for the feed display, and they promptly provided amazing customer support and customization! They adjusted the feed layout for us on our web page in just a few minutes. Impressed!
Everri
Oct 06, 2024
on
Shopify
I had an issue with the Instafeed not being visible for visitors and after emailing them, they responded swiftly and solved the issue in no time. Great product, great team! Thank you!
Oski and Lottie
Sep 30, 2024
on
Shopify
Ines was incredible assisting me with technical support for my shopify store; professional, prompt and extremely helpful. I am most grateful.
Couture de Sakina
Sep 30, 2024
on
Shopify
i have an issue to add the app on my theme alone and the support help me and respond very quickly.
Crescent Jewels
Sep 24, 2024
on
Shopify
Really great app! When i needed support with applying the insta feed to my secondary website, I received help immediately. Inês was kind enough to insert my instafeed to my website for me. Thank you so much!
Bright Life Studio
Sep 22, 2024
on
Shopify
At first there was an issue that it couldn't load because I had an older Shopify theme and it said to contact them for help. Within a few hours they had fixed the issue and my Instagram feed was installed. ( I'm on the free plan.) Impressed with the customer service.
Colony
Sep 19, 2024
on
Shopify
質問に対する回答がとても早くわかりやすかったです!
ありがとうございました!
Pickleball Jules
Sep 18, 2024
on
Shopify
I needed help with my IG feed showing up on my homepage as the web designers used a legacy theme and the usual tutorials weren't working. When I reached out to Instafeed/Mintt Studio directly, they emailed back within 10 minutes, I granted them the limited access to my Shopify account and they fixed in less than 24hrs! Super communicative, fast and easy to work with. Thank you, best customer/tech support that I've experienced in a long time from any company!
Purely Femme
Sep 17, 2024
on
Shopify
Great app for Instagram integration in shopify store, the customer support team is as fast as light, I was having trouble to incorporate Insta feed in my store and the soon I mailed the customer support team, they resolved ,y issue within 20 minutes. Thank you Instagram Feed team.
S COLLECTION TRADING CO LLC
Sep 16, 2024
on
Shopify
Thank you very much, they provided special support regarding the update. Marcus Q. From Technical Team Thank You
cocoomade
Sep 15, 2024
on
Shopify
Heel makkelijk te installeren. Bij het toepassen online heel snel verder geholpen door een assistent.
Top!
Posh Goth
Sep 13, 2024
on
Shopify
They were prompt in assisting me with my issue. My reels grid started showing in the Instafeed app that I wanted hidden and they resolved it right away.
www.toybox.ae
Sep 04, 2024
on
Shopify
I wasn't able to include the code to my theme but in no time the support team did. Thank you so much! This was the best of customer service I have experienced in a long time.
Pitcher Perfect Plants
Sep 03, 2024
on
Shopify
If you add the Instafeed to one page, it will show up on other pages as well. I tried to have it only on one page but was unable to do this. Tried the live chat with support, but the live chat support is just a way to collect emails and no one is actually live. If you try to rate the app one star anywhere else but here it just pulls up the so-called live chat, pretty shady.
Atelier Galin
Sep 01, 2024
on
Shopify
easy to use and implement, thank you for fast response when I asked for help on a small issue. amazing app, recommend 10/10
Cheery-K I K-Beauty Routine
Sep 01, 2024
on
Shopify
J’aime le design facilité de gestion et possibilité d’intégration de plusieurs comptes sur une ou différentes pages
JDM Global Warehouse
Aug 28, 2024
on
Shopify
Works very well and easy to set up, app support is also very responsive and sorted out our issue very quickly.
Home-away.co.uk
Aug 27, 2024
on
Shopify
Great app from my small business, and good support when I needed it yesterday. Ines fixed my issue really quickly with no hassle!
Thank You
Toysmith
Aug 21, 2024
on
Shopify
Easy to install and does exactly what we need! When I needed support, Ines responded right away and helped me resolve the issue.