ShipGuard: Shipping Protection

Develop by WeNexus

Free plan available

Secure shipments with customizable protection and seamless Shopify integration.

Shopify integration

Customizable protection options

Automated claims management

Exclusions for specific products

Digital insurance fulfillment

About ShipGuard: Shipping Protection

Launched Dec 15, 2024

Built by WeNexus

Address

Dhaka, BD

Website Privacy policy

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Description

Expand revenue and secure orders with own custom shipping protection against damage, loss, and theft

ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction.

Define customizable shipping protection fees at checkout for customers.
Set exclusions for specific products or variants from the insurance widget.
Fully integrated claims management system for seamless issue resolution.
Digital insurance fulfillment with flexible status options after purchase.
Seamless Shopify checkout extension for easy integration and usage.

Pros

Customizable order protection allows merchants to tailor shipping insurance to their specific needs
Automated claims management simplifies the process for handling refunds, reshipments, and reorders
Merchants can define exclusions for specific products or variants, offering flexibility in coverage
Digital insurance fulfillment with flexible status options enhances post-purchase experience
Seamless integration with Shopify streamlines usage and improves store operations
Increases customer satisfaction by providing a reliable solution for shipment issues

Cons

The specific cost of using the app and how it might impact overall shipping expenses is unclear
Dependency on digital processes might be challenging for merchants not familiar with technology
Potential complexity in setting up customizable settings and exclusions for new users

Top Helpful Reviews

Orgacia

Mar 03, 2025 on Shopify

I previously had problems with the app setup, but the support team contacted me and resolved my issues. The app's user interface is quite clean and user-friendly.

Orgacia

Feb 25, 2025 on Shopify

I cannot recommend this app for two primary reasons: 1) Once the app is set up, it doesn’t perform properly on the cart page, failing to calculate the correct final total. 2) The support response time is very slow, and they are unresponsive. It appears that the app isn't functioning well because it is new.