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ShipGuard: Shipping Protection logo

ShipGuard: Shipping Protection

Develop by WeNexus
Free plan available

Secure shipments with customizable protection and seamless Shopify integration.

Shopify integration
Customizable protection options
Automated claims management
Exclusions for specific products
Digital insurance fulfillment
8 Reviews
9.1

About ShipGuard: Shipping Protection

Launched Dec 15, 2024

Categories

Built by WeNexus

Address

Dhaka, BD

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Description

Expand revenue and secure orders with own custom shipping protection against damage, loss, and theft

ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction.

ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction. more
  • Define customizable shipping protection fees at checkout for customers.
  • Set exclusions for specific products or variants from the insurance widget.
  • Fully integrated claims management system for seamless issue resolution.
  • Digital insurance fulfillment with flexible status options after purchase.
  • Seamless Shopify checkout extension for easy integration and usage.

Pros

  • Customizable order protection allows merchants to tailor shipping insurance to their specific needs
  • Automated claims management simplifies the process for handling refunds, reshipments, and reorders
  • Merchants can define exclusions for specific products or variants, offering flexibility in coverage
  • Digital insurance fulfillment with flexible status options enhances post-purchase experience
  • Seamless integration with Shopify streamlines usage and improves store operations
  • Increases customer satisfaction by providing a reliable solution for shipment issues

Cons

  • The specific cost of using the app and how it might impact overall shipping expenses is unclear
  • Dependency on digital processes might be challenging for merchants not familiar with technology
  • Potential complexity in setting up customizable settings and exclusions for new users

Top Helpful Reviews

A1 Outdoor Power

May 14, 2025  on Shopify

A must-have app for every Shopify store. ShipGuard’s digital insurance fulfillment and flexible statuses give us full control over our order protection. We’ve seen fewer chargebacks and more trust from our customers.

A1 Outdoor Power

May 10, 2025  on Shopify

We love how easy ShipGuard is to use! Setting exclusions for specific items in our catalog was simple, and our customers appreciate the added protection at checkout. It’s definitely improved our post-purchase experience.

Franklin Equipment Sales

May 10, 2025  on Shopify

We love how easy ShipGuard is to use! Setting exclusions for specific items in our catalog was simple, and our customers appreciate the added protection at checkout. It’s definitely improved our post-purchase experience.

Northshore Power Equipment, LLC.

May 10, 2025  on Shopify

ShipGuard made it easy for us to offer shipping insurance without dealing with third parties. The Shopify checkout integration is smooth, and the app runs in the background without any issues. Highly recommend!

Bobcat® of Parry Sound

May 10, 2025  on Shopify

This app saved us so much time and money! ShipGuard integrates perfectly with our store and automates the entire process of handling damaged or lost shipments. Our support tickets have decreased, and customer satisfaction has gone up.

Stihl Battery Power

May 09, 2025  on Shopify

ShipGuard has been a game-changer for our business. Being able to offer customizable shipping protection at checkout has boosted customer confidence and reduced disputes. The claims management system is super intuitive—we processed a refund in just minutes!

Orgacia

Mar 03, 2025  on Shopify

I previously had problems with the app setup, but the support team contacted me and resolved my issues. The app's user interface is quite clean and user-friendly.

Orgacia

Feb 25, 2025  on Shopify

I cannot recommend this app for two primary reasons: 1) Once the app is set up, it doesn’t perform properly on the cart page, failing to calculate the correct final total. 2) The support response time is very slow, and they are unresponsive. It appears that the app isn't functioning well because it is new.

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