Infor eCommerce Connector

About Infor eCommerce Connector

Launched Nov 22, 2021

Built by Infor

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Description

The objective of this integration is to enable an integration from Infor M3 to Shopify, in future will be extended to support all Infor ERPs. Master Data: Products/Inventory/Pricing. All Customer Orders are deemed to be Pay-in-Full at Order entry; prior to the Order being submitted to the ERP. Shopify Order Line Status is updated at the point of delivery only (Fulfilment). Customer Returns can be created in Shopify and although synchronized to the ERP; The credit is not synchronized to the ERP.

Supports exchange of Data - Products/Inventory/Pricing/Orders/Shipments/Returns
Daily bulk jobs can be executed from M3 such as Inventory/Pricing.
Integration uses - Shopify APIs, Mediator/Connector API, ION APIs & BODs.
Security - ION API Gateway & AWS

Pros

Seamless integration between Infor M3 and Shopify, with plans to support all Infor ERPs in the future
Supports exchange of vital data such as Products, Inventory, Pricing, Orders, Shipments, and Returns
Daily bulk job execution from M3 for Inventory and Pricing updates
Utilizes robust APIs including Shopify APIs, Mediator/Connector API, ION APIs, and BODs for integration
Strong security measures in place, including ION API Gateway and AWS

Cons

Customer Orders must be paid in full at entry before submission to the ERP, which might limit flexibility
Order line status updates happen only at the point of delivery, leading to potential delays in status feedback
Customer returns are synchronized to the ERP, but the credit is not, which may require additional manual adjustments