Works well as a messaging service EXCEPT from the security of the app and zero protection from scammers and fake email use. Spammers can use fake emails to send messages and leave you endless spam and there is no way to stop them, leaving you sifting through spam to find your genuine customers. The app needs an email verification system or an IP blocking capability to make it more secure. Because of this huge flaw, I give it a 1 star review.

its always bots

very good tool

非常好用，况且还是免费的

Easy to use an setup.

As of my last knowledge update in December 2023, Shopify Inbox has provided a seamless experience for businesses looking to streamline their customer communication. The platform's user-friendly interface and integration with Shopify's ecosystem have made it efficient in managing customer inquiries, resulting in improved customer satisfaction and conversion rates. Its robust features, such as automated responses and order management, have proven to be invaluable for businesses, making it a highly recommended tool for e-commerce operations. Keep in mind that there may have been updates or changes to Shopify Inbox since my last knowledge update.

Awesome alternative to whats app messages from customers.

Il serait préférable que sur l'application mobile une notification soit envoyée lorsque nous nous faisons déconnecter de l'app... car sans cela, nous ratons de nombreux messages...

Easy to use. Sometimes there is a delay of a few minutes before a chat message is delivered on my phone, but overall, it's a helpful app.

Es hilft uns, die Anfragen von Kunden rechtzeitig zu erhalten und zu reagieren.

i really appreciate this feature as we can easily talk to our customers and can solve there queries