It is getting better by the day. Can do with some options. But for a free app it shoud get 5 Star. 4 Star now for asking me again for a review. And if you ask me for a review why should I have to agree to your Terms and Conditions.

on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.

Il serait préférable que sur l'application mobile une notification soit envoyée lorsque nous nous faisons déconnecter de l'app... car sans cela, nous ratons de nombreux messages...

Es hilft uns, die Anfragen von Kunden rechtzeitig zu erhalten und zu reagieren.

Works perfectly, the only downwside is that it's a separate app from the main Shopify app. Would be cool if it was built-in but it works perfectly! I've got a live chat setup with lots of FAQ that people can select and receive instant answers, or I can talk to them live if need be.

Everything works fine on the computer. But I can't download play market app on my phone. I originally had the app on my phone but it stopped working. After that, to download the application again, it simply says "An error occurred" Not having an app on my phone makes me uncomfortable

it is easy to navigate

It works well and allows your actual email address to be hidden.

Por el momento una muy buena experiencia, gracias.

I wish customers could upload images to resolve issues, then all my communication would be through the app.

Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star

gives you feel of professionalism while operating your store.

Gute und schnelle einfache kommunikation direkt mit unseren Kunden

does a decent job crafting answers