facil de usar

スマホ画面で見た時に、アイコンが大き過ぎて主張が強すぎる。アイコンによってすぐにチャットを意識するのは、望んでいる事ではないが、お客様には気軽に質問して頂けて、購入の検討をするのに繋がっていると思う。

You cannot change the "Chat with Us" title on the app, please help with this. Also if you can add a picture circle option so that when visitors open the chat they can see who they are speaking to, it would make communication much more personal. The option to add a circle picture would be incredible and I'll change my review.

i recomend it

It will look a lot cleaner if there's a hyperlink rather than sending the whole link

It's nice, but there’s definitely room for more improvements!

We use it because it comes with Shopify plus. It's very basic by comparison to LiveChat. It works fine as a starter conversation with customers, however does not provide near the information for the client as LiveChat did.

ok

You need to allow people to send documents in chat. I needed to send a documents and had no option of doing that. Thank you.

Not being able to hit return whilst replying is a real issue. So painful!

yes its good but most of the time its create problem in mobile app. there always a 404 error come. otherwise a good app to remain in contact with customers.

inbox dashboard should be more easy

It works great for actual customers, but there is a lot of spam. Many companies that offer Shopify customization services reach out through the chat pretending to be legitimate customers.

its ok but sometimes i can't access messages from my customers. I get the notification on my phone. When I go to the inbox the messages do not appear. I have tried refreshing my browser and everything. Please help.

im just at 3 stars cause its a little iffy.. but does its job

nice

I like this app overall, but the fact that you can't stop it from filling your email inbox with every chat message is annoying. My employee handles the chat inbox so I don't need to be notified of every message via my email. Very annoying.