We've had a great experience using the Impact app on Shopify. The platform is easy to work with, featuring an intuitive portal dashboard that makes navigation simple. It's user-friendly and has significantly helped us manage existing affiliates and discover new ones with ease. The automation features streamline workflows, saving us time and effort. Highly recommend for anyone looking to scale their affiliate marketing!

Getting started with Impact has been a great experience! The setup process was incredibly smooth and customer support is super friendly and very knowledgeable. Looking forward to seeing success with this app!

Impact has been excellent so far- dedicated customer service team with immediate answers, completely different from other affiliate platforms we have worked with. Publishers and creators are excited to work with us on this platform- much easier communication therefore more opportunity to grow our program!

I have never had an issue with Impact before. They have always been really great but this situation is beyond frustrating. I had an old legacy account that Impact no longer services and was told I needed to shut down that account. After the holidays we began the shut down and spoke with someone about having a new account within shopify. Well 4 weeks later Impact have not closed our legacy account and we can't open a new one so now affiliates have been waiting for 4 weeks?? All I get is someone will respond but nothing. No help from tech, customer service just nothing. I am guessing Impact no longer cares... As of 2/19/25 - Our old account still has not been deleted - Nothing has been done all we get it will be fixed ASAP now 5 weeks later?

I knew I made a mistake when the Impact team offered me a $100 gift card to provide a 5 star review immediately after I signed a 1 year contract. The Impact app and portal were not even set up yet for my store. Then I would learn that Impact would not provide any case studies or best practices with me. I only learned much later from agencies that started pitching me their affiliate management services through Impact that Impact doesn't provide any guidance like I was seeking but I was expecting based on the Impact sales pitch. According to one agency, they said I was mislead by Impact and that only the 3rd party agencies provide the guidance and support I was requesting. This was a terrible investment (about $6,500 for 12 months) for me as someone new to affiliate marketing.

Working to get this up and ready was a breez with Roxy from their support team. she was so helpful and stayed on with me until we got everything to be 100%. was very helpful with everything else that i have to do. Thank you Roxy.

I have never had an issue with Impact before. They have always been really great but this situation is beyond frustrating. I had an old legacy account that Impact no longer services and was told I needed to shut down that account. After the holidays we began the shut down and spoke with someone about having a new account within shopify. Well 4 weeks later Impact have not closed our legacy account and we can't open a new one so now affiliates have been waiting for 4 weeks?? All I get is someone will respond but nothing. No help from tech, customer service just nothing. I am guessing Impact no longer cares...

This is an early review as we have not been fully integrated as of yet (fully using the product) however, the experience has been pretty good thus far.

The platform was incredibly easy to set up, and the onboarding process was seamless. Within a short period, we’ve already seen great results, with high-quality affiliates reaching out and joining our program. The interface is intuitive, and the tools provided make managing partnerships effortless. Highly recommend for anyone looking to grow their affiliate network efficiently!

Impact has helped us & our team GREATLY! Managing affiliates is more direct & transparent, while displaying the analytics we require, to make informed decisions. Simple & quick installation with the platform being very user-friendly (which we love in this day & age). The support team is also amazing since day 1, this helps a ton because our industry is changing so fast every week!