Hotjar Install

Develop by Dualsided

$0.99-$2.99

/ Month

7 Days Free Trial

Truly understand how your visitors interact on your site.

Theme compatibility

Easy installation

No development required

Continuous tracking

About Hotjar Install

Launched Jul 19, 2018

Built by Dualsided

Email :

apps@dualsided.com

Address

1611-A S. Melrose Dr., #156, Vista, CA, 92081, US

Website Privacy policy

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Description

Hotjar’s visual insights tell you how users behave so you can make the changes that matter.

We are big fans of the amazing service that Hotjar provides. Our application makes it simple and easy to install Hotjar on all Shopfiy stores and ensure its always running when enabled on your theme. To actively use Hotjar with our application, you must have an active Hotjar account. We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd.

Easy implementation with NO development required.
No theme editing. Works on all themes.
Always on and tracking within minimal code.
Track Enhanced E-commerce events.

Pros

Simplifies installation of Hotjar on Shopify stores
Ensures continuous operation even with theme changes
No development or theme editing required for implementation
Works across all Shopify themes
Maintains tracking with minimal code

Cons

Requires an active Hotjar account to use
Not affiliated with Hotjar, limiting account management capabilities

Top Helpful Reviews

Oraelle

Dec 30, 2025 on Shopify

This app didn’t connect with Hotjar as expected and ended up causing pixel tracking issues in my Google Analytics. I’m now scrambling to fix my store and restore everything to how it was before. Use with caution.

Dermaclara

Jul 15, 2024 on Shopify

I highly recommend this app to fellow store owners. It took me no time at all to set up Hotjar, and now I have access to invaluable insights into customer behavior. The app ensures I never lose tracking of Hotjar so I can always be able to understand visitor behavior on my site.

Justine Haines

May 09, 2024 on Shopify

I am in love with this app! Best investment you will ever make for your small or medium business(maybe large too) Mine is small and it really helps me to understand the behaviors of my customers. Customer service is TOP! I had a bug and they fixed it in a day!

EzClothin

Dec 10, 2023 on Shopify

One of the worst apps on Shopify. Very complicated to use and slow to get page video results. They send you an email of the video which I find to be unnecessary when customers should be able to view the videos on the app. They have a monthly small fee which I didn't mind. But once connected to their website it says something completely different like you're using the free plan even though you're paying for a premium version on Shopify. When I reached out to customer service they said the fee paid Shopify is just to keep the app embedded/active. The real prenium version is what you purchase on their website. I think there's 2 of this app on Shopify, let me just say don't waste you time. Absolutely useless.

Petit Crayon

Sep 24, 2023 on Shopify

Very bad, your application has added a line of code that causes several home pages to open each time my website is loaded. This experience is very annoying for my visitors and detracts from the quality of my site.

Versa Treasures

Sep 09, 2023 on Shopify

Does not work, contacted the support, and nothing. Already installed the app 2 times, and everytime you open it, it says Error 400 Oauth error invalid_request: The redirect_uri is missing

Abita store

Jun 01, 2022 on Shopify

I love this app. If you want to have customer insights then use Hotjar. It provides a huge insight into customer activities. Thank you guy!!!

Fyrian

Jul 13, 2020 on Shopify

Love it. Incredibly valuable insights at a highly affordable cost. Would recommend to folks getting started on their e-comm journey in particular.

ORGANIC 1 Co.

Jun 23, 2020 on Shopify

slick little app. I love it. thank you. Would be nice if there were some more visual text chat options (ie: if we could drag it to the part of the screen we want so it doesnt get in the way with our website design). However, still 5 star app. loving the new-ish pricing model too! thank you

Grounded Panda

Sep 28, 2019 on Shopify

This app is a game changer. Seeing what the customer sees and how they react to the store gives you so much feedback on what you should do in order to increase the conversion rate. Really appreciate this app!

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