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Customer reviews: HidePay: Hide Payment Methods

Develop by Nextools

Reviews (310)

Overall rating
4.9

What Merchants Think

The app "HidePay: Hide Payment Methods" has generally received positive feedback from merchants. Many praise the app for its ease of use, seamless integration, and powerful customization features that effectively manage and modify payment options within their Shopify stores. A recurrent mention is the exceptional customer support provided by the HidePay team, with several users highlighting quick problem resolution and personalized assistance. However, there are a few reports of initial technical issues and less responsive support under certain circumstances.

Key Strengths

  • Intuitive and user-friendly interface.
  • Efficient customization of payment methods based on various conditions.
  • Excellent and responsive customer support team.
  • Seamless integration with Shopify, including for non-Shopify Plus users.
  • Cost-effective solution for businesses with different payment needs.

Common Concerns

  • Occasional technical issues during initial configurations.
  • Difficulty in reaching support in some instances.
  • Some users experienced app malfunctions that impacted store operations.

Final Thoughts

Overall, "HidePay: Hide Payment Methods" is highly regarded for its functionality and robust support service, making it a valuable tool for Shopify merchants needing payment method customization. Despite a few negative experiences, most users recommend the app for its efficiency and beneficial impact on ecommerce operations.

Fortus Pilates

Dec 15, 2024  on Shopify

Awesome app. Does what it says. I had a small issue configuring (user problem) and Fabio had me sorted out in minutes. Highly recommend!

Wavell.dk

Dec 03, 2024  on Shopify

Fantastic app, fantastic support - 6 stars if possible. + to the extend of my knowledge, there is no other app available that is this capable in terms of customizing checkout.

Scrummi

Nov 19, 2024  on Shopify

Hidepay is such a great app! It makes customizing payment options for different markets so easy, which has been a total game-changer for us. The flexibility it offers is exactly what we needed to keep things running smoothly and give our customers the best experience. The support team is amazing—always super helpful and quick to fix any issues we’ve run into. They really go above and beyond to make sure everything works perfectly. Overall, we couldn’t be happier with Hidepay. It’s reliable, easy to use, and the support is brilliant! Definitely recommend it!

Solkem

Nov 19, 2024  on Shopify

It just works (and not only for Shopify Plus)! I had set a wrong configuration and Fabio from the support team suggested to hop on a call. Issue fixed in 5 minutes!

Vlisco

Nov 07, 2024  on Shopify

We downloaded this app primarily to remove PayPal Express from our checkout without removing PayPal altogether as a payment method. The small configuration issue that occurred was very quickly solved by Fabio, who provided great support. I recommend this app for customising your payment offer in the checkout.

Better-Pack

Oct 27, 2024  on Shopify

Everything works fine. Had a small problem with a rule, but the support helped me very quickly! 5 / 5 Stars! :)

Sohair.it

Oct 22, 2024  on Shopify

App veramente comoda, intuitiva e semplice da usare con supporto disponibile e super gentile. La consiglio.

RAUSCH AG KREUZLINGEN

Oct 21, 2024  on Shopify

Great app to control which payment options to show and in which order. It was essentiall for our store, since we have different payment options for different GEOs, which can be easily done by this great app. They also have an amazing support, very quick, friendly and helpful.

MISHKA

Oct 15, 2024  on Shopify

Great app and great support theme. I needed separate payment options for Türkiye and this gave me exactly what I needed.

The Shoe Care Shop

Oct 14, 2024  on Shopify

Good working app and great support! Excluded a certain payment for all but one country and changed the sorting order.

e-materials.pl

Sep 26, 2024  on Shopify

Limiting the payment options at checkout speeds up the process for customers, and the support team will definitely appreciate having fewer inquiries about incorrect payment choices. Your business will thank you for that! :) The app is easy to use, and the helpdesk was great. Andrea quickly helped us customize the settings. Great job, team!

Carpet Warehouse

Sep 22, 2024  on Shopify

Fantastic app and even better support - any issues I had were solved on live chat within a matter of minutes

WigWag Swag

Sep 17, 2024  on Shopify

A really wonderful app! Very easy and intuitive to use. Additionally the team is super helpful and responsive no matter how big or small the question.

Babybliss

Sep 16, 2024  on Shopify

Servizio clienti veloce e disponibile - ha capito il problema e mi ha aiutato a risolverlo velocemente. Consigliamo a chi vuole personalizzare i payment methods nel proprio checkout.

PORTOBELLO'S

Aug 29, 2024  on Shopify

It works really good. We had an issue with a payment method and their support team (Fabio) find a way to solve it within a 15' call. It's very important to have a support team on stand by! Highly recommend it!

Moi et Marie

Aug 26, 2024  on Shopify

What a great customer support! The way to order payments per country... i absolutely recommend to everyone. Thanks to Fabio that helped me setting up everything!

AirTurbo

Aug 22, 2024  on Shopify

App super! , offre moltissime possibilità per nascondere i metodi di pagamento e molto altro Inoltre il team è super professionale e disponibile per ogni tua necessità.(Ho appena finito una call con loro in cui sono stati molto pazienti e mi hanno insegnato molto.) Anche i piani hanno costi super accessibili. Consiglio a tutti quest'app!

Deliver

Aug 11, 2024  on Shopify

Excelente equipo de HidePay. Tuve un inconveniente y me lo lograron solucionar super rapido, la comunicacion por el chat fue muy eficaz y rapida. Gran plugin y soporte a destacar. Saludos!

MyPicPax

Jul 27, 2024  on Shopify

I have installed hide pay requested for support, couldn't reach anyone. then i decided to uninstall it. we configured ourselves however, didn;t find any change in our checkout page. if possible please get back to us

MNSTRY

Apr 26, 2024  on Shopify

Super App und sehr einfach zu bedienen. Tut was sie soll zu einem sehr guten Preis. Viele Funktionen. Besonders hervorheben möchte ich den super Support, der sehr schnell Antwortet und sich um alle Anliegen kümmert. Klare Empfehlung.

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