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Customer reviews: HidePay: Hide Payment Methods

Develop by Nextools

Reviews (314)

Overall rating
4.9

What Merchants Think

The app "HidePay: Hide Payment Methods" has generally received positive feedback from merchants. Many praise the app for its ease of use, seamless integration, and powerful customization features that effectively manage and modify payment options within their Shopify stores. A recurrent mention is the exceptional customer support provided by the HidePay team, with several users highlighting quick problem resolution and personalized assistance. However, there are a few reports of initial technical issues and less responsive support under certain circumstances.

Key Strengths

  • Intuitive and user-friendly interface.
  • Efficient customization of payment methods based on various conditions.
  • Excellent and responsive customer support team.
  • Seamless integration with Shopify, including for non-Shopify Plus users.
  • Cost-effective solution for businesses with different payment needs.

Common Concerns

  • Occasional technical issues during initial configurations.
  • Difficulty in reaching support in some instances.
  • Some users experienced app malfunctions that impacted store operations.

Final Thoughts

Overall, "HidePay: Hide Payment Methods" is highly regarded for its functionality and robust support service, making it a valuable tool for Shopify merchants needing payment method customization. Despite a few negative experiences, most users recommend the app for its efficiency and beneficial impact on ecommerce operations.

MILAOR jewelry

Aug 13, 2025  on Shopify

love your app such a good service !!!!

HDD Sondes

Aug 13, 2025  on Shopify

Many thanks to Abhi for his help with setting up the app. The app can be very helpful when dealing with fraudulent orders. Thanks!

ELMOX

Aug 12, 2025  on Shopify

Eine App, welche wir bereits seit Stunde eins in unserem Shop nutzen. Bei Problemen und Fragen hilft der Support via Livechat schnell und unkompliziert weiter. Absolut weiterzuempfehlen!

La Thé Box

Aug 09, 2025  on Shopify

Great app and great support. They are really quick and helpful. I recommend 100%

Noara

Aug 04, 2025  on Shopify

great app and great costumer service

SIXSŒURS

Aug 01, 2025  on Shopify

super tips pour contourner les obligations des mastodons Paypal. merci merci.

Tiny Bloom

Jul 30, 2025  on Shopify

Useful and easy to use app. Responsive and helpful support team

Ziggy

Jul 28, 2025  on Shopify

Very good app to replace Shopify scripts. The Customer Care is super great ! I recommend

Eloisa

Jul 24, 2025  on Shopify

me ayudaron rápido con una duda que tuve.

Vaonis

Jul 04, 2025  on Shopify

Every time I needed assistance, Andrea or Fbio were incredibly responsive and helpful. They didn’t just answer questions, they took the lead to refine and adjust the setup when needed. Absolutely recommend this app for both its features and its outstanding support team.

Voyant Apparel Co.

Jul 01, 2025  on Shopify

useful app, support is good. recommend.

Balibein

Jun 30, 2025  on Shopify

fabio helped a lot great support

WPSTORE.COM

Jun 27, 2025  on Shopify

Ottima app e ottimo supporto clienti!

Petware Pottery Wholesale

Jun 26, 2025  on Shopify

Awesome app!! I run a wholesale store and needed to hide all the payment methods since I invoice orders when the product ships and my customers pay net 30. This worked perfectly!

SheTrends

Jun 26, 2025  on Shopify

The Prince Webshop

Jun 26, 2025  on Shopify

Working with multiple markets and multiple payment providers this enables me to reduce customer dissatisfaction with payments not working for them. Easy to setup and great support when needed.

Naked Paper Wholesale

Jun 26, 2025  on Shopify

Great app and very helpful support. Shoutout to Abhi for their help :)

Vicomte A

Jun 17, 2025  on Shopify

Fabio was very Helpful ! The app might not be easy to set up at first but the support team is reactive and very helpful. And the app works perfectly so far.

Shop Dejac SA

Jun 16, 2025  on Shopify

A very good application with top customer service. I had a particular need for 3 different rules and I couldn't set them up correctly. I had a video call with Fabio who solved the problem in record time, thanks to him!

Water2.com

Jun 05, 2025  on Shopify

Easy to use app - great and fast support!

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