Taranker.Com Logo
HidePay: Hide Payment Methods logo

Customer reviews: HidePay: Hide Payment Methods

Develop by Shopify

Reviews (339)

Overall rating
4.8

What Merchants Think

The app "HidePay: Hide Payment Methods" has generally received positive feedback from merchants. Many praise the app for its ease of use, seamless integration, and powerful customization features that effectively manage and modify payment options within their Shopify stores. A recurrent mention is the exceptional customer support provided by the HidePay team, with several users highlighting quick problem resolution and personalized assistance. However, there are a few reports of initial technical issues and less responsive support under certain circumstances.

Key Strengths

  • Intuitive and user-friendly interface.
  • Efficient customization of payment methods based on various conditions.
  • Excellent and responsive customer support team.
  • Seamless integration with Shopify, including for non-Shopify Plus users.
  • Cost-effective solution for businesses with different payment needs.

Common Concerns

  • Occasional technical issues during initial configurations.
  • Difficulty in reaching support in some instances.
  • Some users experienced app malfunctions that impacted store operations.

Final Thoughts

Overall, "HidePay: Hide Payment Methods" is highly regarded for its functionality and robust support service, making it a valuable tool for Shopify merchants needing payment method customization. Despite a few negative experiences, most users recommend the app for its efficiency and beneficial impact on ecommerce operations.

Beesline

Dec 19, 2025  on Shopify

We integrated Hidepay with our Shopify store and the experience has been very positive. The app is easy to configure, works smoothly with checkout, and handles payments reliably. Their support team is responsive and professional, which made the setup and testing phase much easier. Recommended for merchants looking for a dependable payment gateway on Shopify.

Overade

Dec 08, 2025  on Shopify

Amazing support. :) App works well

Lotus Imports Ltd

Dec 05, 2025  on Shopify

We love hide pay and their support is great! Fabio is a super star helping us understand the app and its full capabilities! Hide Pay is one of those Apps that you set up once and never have to think about it again! Hassle free and makes our check out experience easy and clean. HUGE thank you to Fabio for the video call and screen share to explain everything! 5 stars

Clarke Oxford

Dec 04, 2025  on Shopify

Fabio helped a lot. good app!

HDD Sondes

Nov 24, 2025  on Shopify

Many thanks to Abhi for his help with setting up the app. The app can be very helpful when dealing with fraudulent orders. Thanks! UPD after about a half year of using - still highly recomment and many thanks to Yuvraj for their help with setting up some new things after we moved from Stripe to Shopify Payments!

Meatformore.nl

Nov 19, 2025  on Shopify

This is a great app! For us it was really important to have iDeal as the first payment option. You want to have the checkout as easy as possible. There was a small problem with giftcards, but solved really faast by Fabio!

Ker Sun

Nov 14, 2025  on Shopify

Great app and excellent support. Fabio is always available to help resolve any issues.

Maneé Beauty

Nov 12, 2025  on Shopify

Very fast and friendly help

Kasa Beauty Trade B2B

Nov 10, 2025  on Shopify

The app is amazing and a really good fit for our store. We are only selling to B2B customers who shouldn't be able to choose from a bunch of payment methods, but rather have one assigned. And that's exactly what the app's doing for us. I also have to mention, that they have an outstanding chat support. I had a problem with a rule I created which overlapped with some other rules and they continuously worked on that issue until it was resolved. Shoutouts to Fabio! :)

Bucarest Art & Antiques

Oct 30, 2025  on Shopify

Shapeit

Oct 29, 2025  on Shopify

FruitVeggies

Oct 23, 2025  on Shopify

The customer support was great. They answered within minutes and clarified my topic totally including a valuable explanation.

ACP

Oct 16, 2025  on Shopify

The app works seamlessly and the support team was quick and responsive to help us get set up correctly.

Komforno

Sep 26, 2025  on Shopify

Quick response and fast problem-solving, everything was great! Highly recommended!

MAE Body Jewelry

Sep 18, 2025  on Shopify

Customer service is very helpfull and very quick thank you very much

anew sleep

Sep 18, 2025  on Shopify

Very happy with this app and the customer support I received when facing a small issue. 5/5 stars!

greenleafblends-dk

Sep 17, 2025  on Shopify

Fabio was so helpful and really went ahead and helped me solve our store's problems. Would highly recommend this app and this team. Thanks again Fabio!

Obir Naturel

Sep 10, 2025  on Shopify

Highly recommended app and support. The app works very well and truly does what I needed. The support team guided me step by step with the setup and now everything works perfectly.

Japan Vibe

Sep 05, 2025  on Shopify

This app perfectly meets our needs! It allows us to easily manage which payment methods are displayed depending on the customer’s shipping country, avoiding any confusion. Setup was straightforward, and the developer personally helped me configure the app, which made things even easier.

Casa Argentina Limited

Sep 03, 2025  on Shopify

Outstanding support from Fabio — he stayed with me from start to finish and ensured every issue was fully resolved. Great app and support team!

Scroll to Top