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Customer reviews: Hertwill ‑ EU Dropshipping

Develop by Hertwill

Reviews (80)

Overall rating
4.9

What Merchants Think

Merchants using "Hertwill ‑ EU Dropshipping" generally express high satisfaction with the app. They appreciate its simplicity and efficiency in setting up their stores and managing products. The app's focus on high-quality, sustainable European brands has been particularly well-received. Many users highlight the excellent customer support, which is both responsive and genuinely helpful, as a standout feature. Overall, Hertwill seems to provide a reliable and professional service, contributing positively to users' business operations.

Key Strengths

  • User-friendly interface and easy setup and integration.
  • Exceptional customer service, noted for being responsive and personal.
  • High-quality products from sustainable and exclusive European brands.
  • Seamless integration with Shopify and smooth product management.
  • Fast shipping and dependable order fulfillment.
  • Comprehensive support materials, including tips for improving e-commerce operations.
  • Continuous addition of new products and brands to keep the catalog fresh.

Common Concerns

  • Occasional server errors when importing products to Shopify.
  • Approval required by each brand, sometimes causing delays.
  • High delivery costs to certain European countries, impacting pricing strategies.
  • Competition and price sensitivity when products are available at competitive prices elsewhere.
  • A few technical and synchronization issues, though commonly resolved by support.

Final Thoughts

Overall, "Hertwill ‑ EU Dropshipping" is well-regarded as a robust and reliable app for merchants engaged in dropshipping, particularly for those prioritizing quality and sustainability in their product offerings. Its standout customer service, user-friendly features, and focus on high-quality European products make it a valuable tool for eCommerce businesses on Shopify. Despite some occasional concerns, such as server issues and delivery costs, the app is highly recommended for dropshipping entrepreneurs looking to offer premium products and enjoy strong support.

metsamaahinen

Nov 09, 2024  on Shopify

Installing the app was easy. Quality products, exactly what I had in mind. The products have good descriptions and a LOT of marketing materials and advice. Top notch, the answer came from a real person at the same time, not a robot that contains all your sales customer service support requests forwarded. Well done to the team at 5 star Hertwill.

My Store

Nov 07, 2024  on Shopify

Easy integration and awesome customer service I started my e-shop using Hertwill almost a year ago and can confirm that shop integration and syncing products to my store is super simple. I have also received great feedback from customers about the quality of the products. Hertwill’s team has been super helpful and really quick to answer any of my questions.

SCC

Nov 06, 2024  on Shopify

I’ve been using this app for a while now, and I’m absolutely impressed! It’s incredibly user-friendly and intuitive. I love how easy it is to navigate, and the design is sleek and modern. The performance is flawless. Customer support is great – they're quick to respond and genuinely helpful. I’ve recommended it to all my friends and will definitely continue using it. Keep up the great work, and I look forward to future updates!

Style Boulevard

Nov 03, 2024  on Shopify

One of the best solutions for Dropshipping. Convenient in settings, everything is transparent. And most importantly, everything works as it should

Paciscion

Nov 02, 2024  on Shopify

Working with Hertwill has been a delight! The setup was easy, the product quality is excellent, and their support team is incredibly responsive. I definitely recommend them!

Epic T-Bag Store

Oct 31, 2024  on Shopify

I'm really glad I found Hertwill! After years of relying on suppliers from Asia, switching to them feels like a refreshing change for my business. Not only do they offer an amazing variety of products (lots of options I hadn’t considered before), but the team is what really sets them apart. They go the extra mile to make sure you're happy and always keep me updated, whether it's about new products or resolving the few small hiccups that have come up. One thing I didn’t expect was how smooth the app setup was—it seriously made things easier compared to other dropshipping apps I've tried in the past. I’ve dealt with some technical issues before, but everything with Hertwill has been sorted quickly and professionally. It's clear they genuinely care about their users, which is rare in this space!

Lilous

Oct 29, 2024  on Shopify

Tolle nachhaltige Produkte und der beste Support den ich je hatte! Genau das was ich gesucht habe. Aktuell ein Monopol. Danke euch!

Healing Bags by Dr. Lill

Oct 15, 2024  on Shopify

Man, it's so nice to finally find an app that doesn't make product hunting a total chore. Hertwill's got some great pics and cool European stuff you don't see everywhere. If you're sick of all the usual dropshipping headaches, give these guys a shot. Pretty solid overall.

Royal Hygge

Oct 13, 2024  on Shopify

This Dropshipping Platform Changed My Business (and Life!) - Five Stars, No Question! As a solo entrepreneur, I was drowning in the complexity of starting an online store. Then I found this dropshipping platform, and everything changed. Here's why I'm giving it a resounding five stars: Easy Setup, Even For Beginners: The platform walked me through every step, from choosing a niche to setting up payment processing. It was shockingly simple. Intuitive Dashboard: Managing my store is a breeze. Everything is laid out clearly, and I can find what I need in seconds. Goldmine of Resources: The platform is packed with up-to-date tips, tutorials, and advice. It's like having a dedicated business coach on call 24/7. Practical and Actionable: The information provided isn't just theoretical fluff. It's practical advice I can implement immediately to see real results. Stunning Marketing Materials: The platform provides high-quality product photos and marketing assets that make my webshop look incredibly professional. Focus on Quality: I can trust that the products offered are top-notch, which reflects well on my brand and keeps customers happy. Built for Efficiency: This platform is designed for solopreneurs like me. It automates tasks and streamlines processes, freeing up my time to focus on growth. Bottom line: This dropshipping platform took the stress out of starting my online business. It's easy to use, packed with valuable resources, and prioritizes efficiency and quality. I can't recommend it enough!

Talvin

Sep 28, 2024  on Shopify

Hertwill has been a breeze to work with! Easy setup, great product quality, and their support team is super responsive. Definitely recommend!

Atjaunek.lt

Sep 27, 2024  on Shopify

Pros: One of the best dropshipping apps out there - great product description and pictures, good quality brands. Clear interface, easy to use and intuitive. Really reasonable subscription plans. Last but not least they have amazing customer service and a very felt personal touch. Cons: You do have to be approved by each brand (but so do your competitors so there is a positive too) and each brand charges separately for shipping.

Trail Trek Boots

Sep 21, 2024  on Shopify

Very happy with Hertwill, verification was fast and the user experience is great. I love the fact that you can get proper products and not some AliExpress or Alibaba bs.

Big Little Boutique

Sep 11, 2024  on Shopify

Great App, Set up is clear and easy, the products are good quality and from EUR brands only. The customer service is great and helped a lot. The tips to help to improve your business / e-commerce are nice and interesting. It is a great App and a great experience. The only issues (but important I think for an e-Commerce) are: - Same products from the same brands can be found online and physically at very competitive prices (sometimes cheaper than the buying price through Hertwill), it makes the pricing very difficult for my store - The delivery costs to most EUR countries are quite high.

Totebags

Sep 10, 2024  on Shopify

Hertwill is a great choice for dropshipping. Have been using it only for a few days, but I like it a lot. The app is user-friendly, and the selection of brands adds real value to my store.

Knives and Motorcycle Tyres

Sep 05, 2024  on Shopify

Hertwill are easy to deal with and know their stuff. When I started this project, it was great to have advice and helpful tips from the Hertwill team. Very confidence inspiring. Only some minor bugs with the app, but they sorted it.

Flounder

Aug 29, 2024  on Shopify

Very positive experience so far. The setup was easy and everything works as it's supposed to. Will recommend!

Timensiooni pood

Aug 28, 2024  on Shopify

Very nice products and excellent customer support. Orders are delivered quickly. Special thanks to Joosep for assistance.

ZenStuff

Aug 27, 2024  on Shopify

We like their selection of mostly European-based products. Adding products to our store is easy and fast and they have solved all issues within a day. Nothing bad to add so far.

MinuPood

Aug 26, 2024  on Shopify

Great app! Setup was easy, and the integration went smoothly. The customer support is excellent, always responsive and helpful! Highly recommend!

Accessories

Aug 25, 2024  on Shopify

I've been using Hertwill for my dropshipping business, and I'm thoroughly impressed with the service. The platform is easy to navigate, making it simple to add products to my store and manage orders. Whenever I've had a question or needed assistance, the support team has been quick to respond and incredibly helpful. They genuinely care about helping you succeed. I highly recommend Hertwill to anyone in the dropshipping space.

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