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Customer reviews: Hertwill ‑ EU Dropshipping

Develop by Hertwill

Reviews (68)

Overall rating
4.9

What Merchants Think

Merchants using "Hertwill ‑ EU Dropshipping" generally express high satisfaction with the app. They appreciate its simplicity and efficiency in setting up their stores and managing products. The app's focus on high-quality, sustainable European brands has been particularly well-received. Many users highlight the excellent customer support, which is both responsive and genuinely helpful, as a standout feature. Overall, Hertwill seems to provide a reliable and professional service, contributing positively to users' business operations.

Key Strengths

  • User-friendly interface and easy setup and integration.
  • Exceptional customer service, noted for being responsive and personal.
  • High-quality products from sustainable and exclusive European brands.
  • Seamless integration with Shopify and smooth product management.
  • Fast shipping and dependable order fulfillment.
  • Comprehensive support materials, including tips for improving e-commerce operations.
  • Continuous addition of new products and brands to keep the catalog fresh.

Common Concerns

  • Occasional server errors when importing products to Shopify.
  • Approval required by each brand, sometimes causing delays.
  • High delivery costs to certain European countries, impacting pricing strategies.
  • Competition and price sensitivity when products are available at competitive prices elsewhere.
  • A few technical and synchronization issues, though commonly resolved by support.

Final Thoughts

Overall, "Hertwill ‑ EU Dropshipping" is well-regarded as a robust and reliable app for merchants engaged in dropshipping, particularly for those prioritizing quality and sustainability in their product offerings. Its standout customer service, user-friendly features, and focus on high-quality European products make it a valuable tool for eCommerce businesses on Shopify. Despite some occasional concerns, such as server issues and delivery costs, the app is highly recommended for dropshipping entrepreneurs looking to offer premium products and enjoy strong support.

Trail Trek Boots

Sep 21, 2024  on Shopify

Very happy with Hertwill, verification was fast and the user experience is great. I love the fact that you can get proper products and not some AliExpress or Alibaba bs.

Big Little Boutique

Sep 11, 2024  on Shopify

Great App, Set up is clear and easy, the products are good quality and from EUR brands only. The customer service is great and helped a lot. The tips to help to improve your business / e-commerce are nice and interesting. It is a great App and a great experience. The only issues (but important I think for an e-Commerce) are: - Same products from the same brands can be found online and physically at very competitive prices (sometimes cheaper than the buying price through Hertwill), it makes the pricing very difficult for my store - The delivery costs to most EUR countries are quite high.

Totebags

Sep 10, 2024  on Shopify

Hertwill is a great choice for dropshipping. Have been using it only for a few days, but I like it a lot. The app is user-friendly, and the selection of brands adds real value to my store.

Knives and Motorcycle Tyres

Sep 05, 2024  on Shopify

Hertwill are easy to deal with and know their stuff. When I started this project, it was great to have advice and helpful tips from the Hertwill team. Very confidence inspiring. Only some minor bugs with the app, but they sorted it.

Flounder

Aug 29, 2024  on Shopify

Very positive experience so far. The setup was easy and everything works as it's supposed to. Will recommend!

Timensiooni pood

Aug 28, 2024  on Shopify

Very nice products and excellent customer support. Orders are delivered quickly. Special thanks to Joosep for assistance.

ZenStuff

Aug 27, 2024  on Shopify

We like their selection of mostly European-based products. Adding products to our store is easy and fast and they have solved all issues within a day. Nothing bad to add so far.

MinuPood

Aug 26, 2024  on Shopify

Great app! Setup was easy, and the integration went smoothly. The customer support is excellent, always responsive and helpful! Highly recommend!

Accessories

Aug 25, 2024  on Shopify

I've been using Hertwill for my dropshipping business, and I'm thoroughly impressed with the service. The platform is easy to navigate, making it simple to add products to my store and manage orders. Whenever I've had a question or needed assistance, the support team has been quick to respond and incredibly helpful. They genuinely care about helping you succeed. I highly recommend Hertwill to anyone in the dropshipping space.

Muralia

Aug 25, 2024  on Shopify

Hertwill's app is excellent—easy to use and seamless. Customer support has been really helpful in solving all the challenges that have come up. Their selection consists of only top quality products, and new products and brands are added frequently, so your customers will be happy. I can recommend Hertwill!

Finn

Aug 22, 2024  on Shopify

Hertwill actually does what it says and doesn't crash my store every other day. The products aren't the usual cheap junk – they're actually decent quality. Best part? When I had a problem, I got help from a real person who knew their stuff, not some copy-paste robot. It's nice to use an app that isn't just another overseas cash grab. If you're sick of wasting time on duds, give this one a shot.

PeachShop

Aug 17, 2024  on Shopify

Great app, highly recommend it. The products and content are top-notch, with an especially great selection of children's items.

BoardgamesForKids

Aug 17, 2024  on Shopify

Great app, highly recommend it. The products and content are top-notch, with an especially great selection of children's items.

prill

Aug 14, 2024  on Shopify

I would like to thank the Hertwill team that helped me launch my first store that uses Dropshipping model. At first I was a bit hesitated because I had gag effect from all of the same lousy overseas crap but they showed me the new way. Hertwill products and process was something different something better. It might not be for everyone but it sure was for me.

Magiska Leksaker

Aug 14, 2024  on Shopify

So easy to start up with Hertwill. The support-team is awesome, always quick replys no matter what time or day! So happy doing buisness with them. They add new products and brands frequently. We have been using other dropshipping companys before, but none can compare quality and support as good as Hertwill :)

Neemin

Aug 14, 2024  on Shopify

We’ve been using this service for our Shopify store, and the experience has been great. The setup process was incredibly easy and quick, allowing us to integrate the service seamlessly into our Shopify store without any hassle. Their app is user-friendly and intuitive, making it straightforward to manage products. What I really like is their customer service. Whenever we’ve had questions or needed assistance, their support team has been responsive and helpful. This level of support has made our experience smooth and worry-free. Additionally, it’s clear that they are forward-thinking and continuously strive to improve their service. Overall, we highly recommend them!

Seisha

Aug 14, 2024  on Shopify

Hertwill is a great app! Lots of great products and very quick delivery. Very nice people to help with any questions and super fast. A good partner for your business!

MQ Bags

Aug 13, 2024  on Shopify

The app description says it all—Hertwill is the best dropshipping solution with cool European brands. The team behind it is very helpful, and their tips on running an e-commerce store are really valuable. If you're tired of the usual dropshipping options, I highly recommend giving Hertwill a try. It’s a refreshing change with great support and unique products.

bandolado

Aug 13, 2024  on Shopify

Hertwill is a modern, ambitious, up to-date company based in beautiful Tallinn, Estonia with high-quality, handmade, colorful, eye-catching products with surprisingly low prices and great pictures that's going to make it easier to sell. With the subscription unlimited for only 39.99€ you get access to import unlimited products, unlimited orders per month and order tracking feature included. It's a growing company with new products and new brands gets added regularly. I've more fantastic stuff to say and I'm delighted to have found these guys. I strongly recommend it for e-commerce entrepreneurs out there that wants to work with premium professional products! Best regards / Oliver

MySpoon

Aug 13, 2024  on Shopify

Finally, products that are truly quality! My only concern is that more people will discover this, and the market will get flooded with their products :D

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