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Customer reviews: Hertwill ‑ EU Dropshipping

Develop by Hertwill

Reviews (68)

Overall rating
4.9

What Merchants Think

Merchants using "Hertwill ‑ EU Dropshipping" generally express high satisfaction with the app. They appreciate its simplicity and efficiency in setting up their stores and managing products. The app's focus on high-quality, sustainable European brands has been particularly well-received. Many users highlight the excellent customer support, which is both responsive and genuinely helpful, as a standout feature. Overall, Hertwill seems to provide a reliable and professional service, contributing positively to users' business operations.

Key Strengths

  • User-friendly interface and easy setup and integration.
  • Exceptional customer service, noted for being responsive and personal.
  • High-quality products from sustainable and exclusive European brands.
  • Seamless integration with Shopify and smooth product management.
  • Fast shipping and dependable order fulfillment.
  • Comprehensive support materials, including tips for improving e-commerce operations.
  • Continuous addition of new products and brands to keep the catalog fresh.

Common Concerns

  • Occasional server errors when importing products to Shopify.
  • Approval required by each brand, sometimes causing delays.
  • High delivery costs to certain European countries, impacting pricing strategies.
  • Competition and price sensitivity when products are available at competitive prices elsewhere.
  • A few technical and synchronization issues, though commonly resolved by support.

Final Thoughts

Overall, "Hertwill ‑ EU Dropshipping" is well-regarded as a robust and reliable app for merchants engaged in dropshipping, particularly for those prioritizing quality and sustainability in their product offerings. Its standout customer service, user-friendly features, and focus on high-quality European products make it a valuable tool for eCommerce businesses on Shopify. Despite some occasional concerns, such as server issues and delivery costs, the app is highly recommended for dropshipping entrepreneurs looking to offer premium products and enjoy strong support.

Herzwerk

Feb 14, 2025  on Shopify

Ich finde Hertwill wirklich richtig gut und nutze es total gerne. Tolle & hochwertige Produkte, sehr netter Support und übersichtliche Seite. Sehr zu empfehlen!

Otter City

Jan 14, 2025  on Shopify

Hertwill is awesome, honestly. Their Shopify app made setting up my store so much easier than I expected. It’s super simple to use—like, you don’t need to be a tech genius or anything. I got everything up and running in no time. What I love the most is their support team. I had a couple of questions (ok, maybe more than a couple ), and they got back to me so fast. Plus, they didn’t just give me some copy-paste answers—they actually helped me figure things out. You can tell they actually care. Also, the features in the app? Game changer. My store looks way better now, and I’m already seeing more people checking it out and buying stuff. If you’re on Shopify, you should totally try this out. Can’t recommend it enough!

MONSOL

Jan 14, 2025  on Shopify

I am delighted to have discovered the Hertwill platform. I had been searching for high-quality, eco-friendly, and sustainable products for a long time, and Hertwill is exactly what I needed. Their products are exceptional and impressively high-quality. The team's work is outstanding – whenever I have questions, I always receive prompt and friendly responses. I sincerely recommend Hertwill to anyone who values quality.

CANARY

Jan 13, 2025  on Shopify

Amazing app! Honestly, I haven’t seen anything like it on the market. It’s great, easy to use, and makes adding products super simple. The customer support is top-notch, and the best part is the high quality products from sustainable European brands. It’s on a whole different level compared to cheap dropshipping brands. Highly recommend!

Little Yoddha Spaces

Jan 12, 2025  on Shopify

Hertwill just may be the single best product to Dropship in Europe. The team managed to connect with suppliers who source top quality product with speedy fulfillment times. Clean interface, no gimmicks - easy to use and improvements are coming. What really stands out here is the fantastic support team. I've asked for some feedback after initial store design and I've gotten legit advice that clearly took time and consideration to produce. Top Class.

Sweden Online Shop

Jan 05, 2025  on Shopify

I am pleased to recommend Herwill as one of the primary supplier partners for my online store. Over the course of our collaboration, I have consistently experienced their exceptional customer support and professionalism. Herwill offers a wide range of quality brands, making them an invaluable partner for our business operations. Their commitment to excellence and dedication to supporting their clients set them apart in the industry. This professionalism and reliability make them an excellent choice for any business seeking a trusted supplier partner. swedenonlineshop.se- Management

Prekalnas

Dec 21, 2024  on Shopify

Great app/supplier. Fanatastic product quality, exclusive EU brands, fast support team, fast shipping, seamless integration to shopify. Highly recommended.

Kvapų Harmonija

Nov 24, 2024  on Shopify

Setup was clear and easy. Live chat agents are also very friendly and helpful and also they do a review of your site and point major thing for you to fix. Verifications are very fast for most of the brands, but for more picky brands it takes longer. The whole product is very good! I recommend.

Lilla Chilla

Nov 12, 2024  on Shopify

Great dropshipping app with beautiful, high-quality products. The integration is super easy, and the support team is the best. They have been very helpful when I had questions and suggested improvements and ideas to implement in the shop, including a great newsletter with ideas. The feedback from my customers have been great with regards to the shipping and the quality of the products. Thank you Hertwill team!

metsamaahinen

Nov 09, 2024  on Shopify

Installing the app was easy. Quality products, exactly what I had in mind. The products have good descriptions and a LOT of marketing materials and advice. Top notch, the answer came from a real person at the same time, not a robot that contains all your sales customer service support requests forwarded. Well done to the team at 5 star Hertwill.

My Store

Nov 07, 2024  on Shopify

Easy integration and awesome customer service I started my e-shop using Hertwill almost a year ago and can confirm that shop integration and syncing products to my store is super simple. I have also received great feedback from customers about the quality of the products. Hertwill’s team has been super helpful and really quick to answer any of my questions.

SCC

Nov 06, 2024  on Shopify

I’ve been using this app for a while now, and I’m absolutely impressed! It’s incredibly user-friendly and intuitive. I love how easy it is to navigate, and the design is sleek and modern. The performance is flawless. Customer support is great – they're quick to respond and genuinely helpful. I’ve recommended it to all my friends and will definitely continue using it. Keep up the great work, and I look forward to future updates!

Style Boulevard

Nov 03, 2024  on Shopify

One of the best solutions for Dropshipping. Convenient in settings, everything is transparent. And most importantly, everything works as it should

Paciscion

Nov 02, 2024  on Shopify

Working with Hertwill has been a delight! The setup was easy, the product quality is excellent, and their support team is incredibly responsive. I definitely recommend them!

Epic T-Bag Store

Oct 31, 2024  on Shopify

I'm really glad I found Hertwill! After years of relying on suppliers from Asia, switching to them feels like a refreshing change for my business. Not only do they offer an amazing variety of products (lots of options I hadn’t considered before), but the team is what really sets them apart. They go the extra mile to make sure you're happy and always keep me updated, whether it's about new products or resolving the few small hiccups that have come up. One thing I didn’t expect was how smooth the app setup was—it seriously made things easier compared to other dropshipping apps I've tried in the past. I’ve dealt with some technical issues before, but everything with Hertwill has been sorted quickly and professionally. It's clear they genuinely care about their users, which is rare in this space!

Lilous

Oct 29, 2024  on Shopify

Tolle nachhaltige Produkte und der beste Support den ich je hatte! Genau das was ich gesucht habe. Aktuell ein Monopol. Danke euch!

Healing Bags by Dr. Lill

Oct 15, 2024  on Shopify

Man, it's so nice to finally find an app that doesn't make product hunting a total chore. Hertwill's got some great pics and cool European stuff you don't see everywhere. If you're sick of all the usual dropshipping headaches, give these guys a shot. Pretty solid overall.

Royal Hygge

Oct 13, 2024  on Shopify

This Dropshipping Platform Changed My Business (and Life!) - Five Stars, No Question! As a solo entrepreneur, I was drowning in the complexity of starting an online store. Then I found this dropshipping platform, and everything changed. Here's why I'm giving it a resounding five stars: Easy Setup, Even For Beginners: The platform walked me through every step, from choosing a niche to setting up payment processing. It was shockingly simple. Intuitive Dashboard: Managing my store is a breeze. Everything is laid out clearly, and I can find what I need in seconds. Goldmine of Resources: The platform is packed with up-to-date tips, tutorials, and advice. It's like having a dedicated business coach on call 24/7. Practical and Actionable: The information provided isn't just theoretical fluff. It's practical advice I can implement immediately to see real results. Stunning Marketing Materials: The platform provides high-quality product photos and marketing assets that make my webshop look incredibly professional. Focus on Quality: I can trust that the products offered are top-notch, which reflects well on my brand and keeps customers happy. Built for Efficiency: This platform is designed for solopreneurs like me. It automates tasks and streamlines processes, freeing up my time to focus on growth. Bottom line: This dropshipping platform took the stress out of starting my online business. It's easy to use, packed with valuable resources, and prioritizes efficiency and quality. I can't recommend it enough!

Talvin

Sep 28, 2024  on Shopify

Hertwill has been a breeze to work with! Easy setup, great product quality, and their support team is super responsive. Definitely recommend!

Atjaunek.lt

Sep 27, 2024  on Shopify

Pros: One of the best dropshipping apps out there - great product description and pictures, good quality brands. Clear interface, easy to use and intuitive. Really reasonable subscription plans. Last but not least they have amazing customer service and a very felt personal touch. Cons: You do have to be approved by each brand (but so do your competitors so there is a positive too) and each brand charges separately for shipping.

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