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Helpable logo

Helpable

Develop by Shopify

$25

/ Month
Free plan available 14 Days Free Trial

Organized Support Emails Using Personalized Video Automations

Shopify integration
Video automations
Pre-built video templates
Customized automated responses
Tag system
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About Helpable

Launched Jun 06, 2024

Categories

Helpdesk Operations - Other

Built by Shopify

Address

San Jose, CA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Streamline your conversations with interactive customer service videos, email automations, & more

Helpable streamlines your conversations using video automations that unite your customers with a personalized experience. Using pre-built video templates that guide your customers through a journey that is unforgettable. Your customers' support tickets will now be organized in your inbox, allowing your brand to run customized automated responses. Whatever your industry, we provide solutions to modernize your business, save time, and lower costs.

Helpable streamlines your conversations using video automations that unite your customers with a personalized experience. Using pre-built video templates that guide your customers through a journey that is unforgettable. Your customers' support tickets will now be organized in your inbox, allowing your brand to run customized automated responses. Whatever your industry, we provide solutions to modernize your business, save time, and lower costs. more
  • Personalized, video customer service automations
  • Manage and resolve customers' requests with a simple tag system
  • Seamlessly integrates with Shopify stores, eliminating complicated setups

Pros

  • Personalized, video customer service automations
  • Organizes support tickets efficiently in your inbox
  • Pre-built video templates for guiding customers
  • Customized automated responses
  • Streamlines conversations and customer interactions
  • Saves time and lowers costs
  • Seamless integration with Shopify stores
  • Simple tag system for managing and resolving requests

Cons

  • Limited to users who are comfortable with video-based support
  • Initial setup of video templates may require some effort
  • Potential dependency on consistent internet connection for video playback
  • May not fully replace the need for live customer support in complex cases
  • Customers may prefer traditional text-based support channels

Key Features

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