Hellotext: WhatsApp & SMS CRM

Develop by Shopify

$63-$929

/ Month

30 Days Free Trial

Automate Shopify sales via WhatsApp and SMS with personalized messages.

Automated messaging

Schedule campaigns

Automated interactions

Audience creation

Smart playbooks

About Hellotext: WhatsApp & SMS CRM

Launched Aug 27, 2024

Built by Shopify

Address

Suite 3, Level 1, 35 Buckingham St, Surry Hills, Sydney, NSW, 2010, AU

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Sell more by reaching your audience by sending promotions and discounts via WhatsApp and SMS.

Connect Shopify to WhatsApp & SMS and let Hellotext sell for you. Smart Playbooks track carts, visits and orders, then fire personalised messages that rescue abandoners, welcome new customers and deepen loyalty—no manual campaigns. Set up in minutes, stay compliant with opt-in and quiet hours, and watch revenue flow on autopilot.

Schedule orders and campaigns with promotions or discounts via WhatsApp and SMS.
Create audiences that feed on your customers' activity in real time.
Automate common interactions with offers and automated responses.

Pros

Automates Shopify sales integration with WhatsApp and SMS, streamlining communication.
Smart Playbooks feature tracks carts, visits, and orders for personalized messages.
Facilitates abandoned cart recovery and welcomes new customers to enhance loyalty.
Easy setup in just a few minutes, minimizing technical barriers.
Complies with opt-in requirements and manages quiet hours to ensure non-intrusive communication.
Increases revenue flow with minimal manual intervention.
Allows scheduling of orders and promotional campaigns, enhancing marketing strategies.
Real-time audience creation based on customer activity for targeted marketing.

Cons

Potential reliance on third-party platforms (WhatsApp, SMS) which may limit full control over communication channels.
Some concerns about privacy and data protection due to sharing customer information with messaging apps.
May require active management of opt-ins to stay compliant with privacy laws.