Listrak: Email, SMS & Identity

Develop by Shopify

Free plan available

Accelerate growth and dramatically increase revenue.

Real-time tracking

Transactional messages

Api sync

Automatic coupon generation

Subscription integration

About Listrak: Email, SMS & Identity

Launched Aug 25, 2020

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Accelerate growth and revenue with unmatched Email, SMS, Identity, and Push orchestration.

Elevate your e-commerce marketing with the seamless integration between Listrak and Shopify. Combining Shopify store data with Listrak’s powerful customer engagement platform allows retailers to create personalized, 1:1 interactions across Email, SMS, Identity, and Push solutions that drive accelerated revenue growth and customer engagement.

Real-time tracking: Conversion metrics, browse activity, cart activity, and more
Direct, real-time API sync: Consume customer, order and product catalog updates
Automated coupon generation and Product Recommendations across campaigns
Cross-channel AI-powered predictive segmentation and targeting
Real-time Email, SMS, and Push subscription integration + AI Identity Resolution

Pros

Combines Shopify Plus store data with Listrak’s platform for personalized, 1:1 interactions
Supports multiple channels including email, SMS, identity, and trigger solutions
Offers real-time tracking for conversion metrics, browse activity, and cart activity
Direct real-time API sync for customer, order, and product catalog updates
Automatic coupon generation for triggered campaigns and product recommendations in emails
Capability to send transactional email and SMS messages through the platform
Real-time email subscription point integration
Helpful dashboard to analyze performance and track various metrics
User-friendly platform with plenty of resources and help guides
High-touch onboarding process and ongoing account management
Open and flexible reporting

Top Helpful Reviews

Pet Supplies 4 Less

Dec 10, 2025 on Shopify

We moved to Shopify in Merch and then transitioned from Klaviyo to Listrak in July. We expected the process to feel overwhelming, but Listrak made the transition incredibly smooth. Eric, who led the migration of our program, was outstanding. He took the time to truly understand our brand, our goals, and how we communicate with our customers, which made a noticeable difference in how well everything aligned after the move. The team took the time to make any corrections that were needed and carefully verified everything throughout the process. Their guidance was clear and thoughtful, and they were always available to answer questions or walk us through anything we were unsure about. Their patience and expertise turned what could have been a stressful experience into a very manageable and well-organized transition. We genuinely appreciate the care and attention they put into getting everything set up correctly and ensuring we felt confident using the platform.

Verb Products

Sep 16, 2025 on Shopify

Working with Listrak and Shopify has been a seamless experience for our team! The integration has been smooth + reliable, making it easy to connect our store data directly into Listrak. Great solution for any Shopify brand looking to elevate retention marketing.

Boyer's Coffee

Aug 13, 2025 on Shopify

We’ve been with Listrak since Bronto sunsetted in 2022, and it’s been an outstanding partnership from day one. We run all email campaigns for three different brands through Listrak, and we also manage SMS marketing for two of them on the platform. What initially drew us to Listrak was their dedicated account management team, which made the transition seamless. The dashboarding and reporting functionalities are robust, giving us the insights we need to make data-driven decisions. Setting up emails, campaigns, and list segmentation is straightforward and efficient, which makes our marketing workflow so much smoother. Our current account manager has been instrumental in keeping us on track with ongoing optimization initiatives, and we truly value her expertise and support. Overall, Listrak has been a reliable, user-friendly, and strategic partner for our marketing efforts, and we’re very happy with the results.

PartyLite US

Jan 07, 2025 on Shopify

Listrak is an excellent partner. Intuitive platform to use. It's easy to get your SMS and email subscribers enrolled through pop ups, landing pages, etc. Campaigns (triggered, broadcast, etc.) are simple to build and can be sent to the right audiences at the right time. Their team is with you all the way to give advice, feedback, and support to help your programs succeed.

Newton Baby

Nov 12, 2024 on Shopify

We have used Listrak for email for several years now because we love how customizable it is. The customer support is also wonderful! Our dedicated Customer Success Manager, and the support staff through their direct chat feature, seems to respond almost immediately. We are able to do pretty much anything we can imagine with email because their team is willing to help us to figure out how to do things that may be a bit more technically difficult. The amount of data they ingest and allow us to utilize is also so great that we've been able to use them + Shopify, while not having to purchase an additional CDP. Other businesses may be different, but the point is, their data, reporting, and segmentation abilities are everything we've needed.

Perfumania

Nov 07, 2024 on Shopify

Listrak has been a fantastic tool for us at Perfumania. It’s super easy to use, with detailed analytics that really help us understand our campaigns. The email tools make creating and managing campaigns a breeze, and the personalization options have boosted our conversions. Our Listrak rep has always been beyond amazing, and the whole team is always quick to jump in and help us get the most out of the platform. We’d highly recommend Listrak to anyone looking for top-notch support in email and SMS marketing.

PARIS HILTON GROOMING

Nov 05, 2024 on Shopify

I have been working with Listrak for over 6 years and I am very happy with this tool. It's a great tool to stay engaged with your consumers and prospects. Their team is dedicated to help which is always appreciated

Greyson Clothiers

Nov 03, 2024 on Shopify

Listrak has redefined what it means to provide a white-glove service, distinguishing themselves from other ESP's. From the very beginning, their team has been exceptionally supportive during our onboarding process, guiding us in acclimating to the platform and continuing to help us create effective flows, marketing emails and segments tailored to our brand's unique needs. They've also been a great extension of support in helping us capitalize on revenue moments, ensuring we make the most of our campaigns. While the dashboard’s UX/UI can be challenging at times, Listrak has actively listened to our feedback. Their responsiveness to our challenges has reassured us that they are invested in enhancing the overall experience. We look forward to seeing how they continue to refine their platform!

Northern Brewer

Oct 22, 2024 on Shopify

We recently completed onboarding with Listrak and I was impressed with the hi-touch service we received. The overall competence of everyone we worked with gave me confidence in transitioning four different brands simultaneously. Our Project Manager provided a roadmap and weekly status updates on our progress. When any questions arose, she immediately responded with follow-up steps and solutions. Listrak's technical team handled the integration with Shopify and the data passing to Listrak. It was critical to have Listrak's help building templates and the logic for automated journeys inside our four separate accounts. Their attention to detail allowed me to focus on our marketing effort during the transition. Our Account Manager attended all the meetings and jumped in to assist as we were learning the platform. She scheduled training after our IP warm-up and continues to support us during weekly status updates. I recommend Listrak's service to anyone looking for assistance in transitioning their email marketing program.

Ready Store

Oct 15, 2024 on Shopify

Listrak has been an excellent solution for us at the Ready Store. The system is intuitive and user-friendly. The analytics are detailed and relevant. The tools available in Listrak have allowed us to personalize campaigns, and see excellent conversions. Our Listrak rep has been awesome to work with, the Listrak team is always quick to respond to questions and help us to utilize the platform fully.

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