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Customer reviews: GV: Gift Cards & Store Credit

Develop by GV

Reviews (75)

Overall rating
4.8

What Merchants Think

The "GV: Gift Cards & Store Credit" app has received a mixed reception from merchants. Many users have praised its ease of use and intuitive interface, finding it beneficial for small businesses. However, some merchants have encountered issues with gift codes not being sent and responsiveness from customer support, leading to frustration.

Key Strengths

  • Intuitive and easy-to-navigate interface
  • No apparent fees for small businesses
  • Quick and helpful customer support in most cases
  • Fully customizable gift cards
  • Smooth integration with Shopify stores

Common Concerns

  • Issues with gift codes not being assigned or sent
  • Some users report poor or delayed customer support
  • Uncommunicated business model changes affecting costs
  • Problems with app setup and functionality in some cases

Final Thoughts

Overall, the "GV: Gift Cards & Store Credit" app is well-received for its user-friendly design and customization options. It provides significant advantages for small businesses looking to implement a gift card system. Nonetheless, recurring issues with customer support and functionality need addressing to enhance user satisfaction further.

It-Fits Jersey Sheets

Nov 24, 2024  on Shopify

The App seems pretty good. However, there are a few things not working and no one is responding to the tickets I created over 2 days ago. CAN ANYONE HELP? TICKET NUMBER 1389, 1388, 1384 AND 1383. If we can't get support very soon, we will need to look elsewhere I am afraid.

CHRISTDEST GLOBAL SERVICE

Sep 19, 2024  on Shopify

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