GV: Gift Cards & Store Credit logo

Customer reviews: GV: Gift Cards & Store Credit

Develop by GV

Reviews (75)

Overall rating
4.8

What Merchants Think

The "GV: Gift Cards & Store Credit" app has received a mixed reception from merchants. Many users have praised its ease of use and intuitive interface, finding it beneficial for small businesses. However, some merchants have encountered issues with gift codes not being sent and responsiveness from customer support, leading to frustration.

Key Strengths

  • Intuitive and easy-to-navigate interface
  • No apparent fees for small businesses
  • Quick and helpful customer support in most cases
  • Fully customizable gift cards
  • Smooth integration with Shopify stores

Common Concerns

  • Issues with gift codes not being assigned or sent
  • Some users report poor or delayed customer support
  • Uncommunicated business model changes affecting costs
  • Problems with app setup and functionality in some cases

Final Thoughts

Overall, the "GV: Gift Cards & Store Credit" app is well-received for its user-friendly design and customization options. It provides significant advantages for small businesses looking to implement a gift card system. Nonetheless, recurring issues with customer support and functionality need addressing to enhance user satisfaction further.

Big Y Fly Co

Jan 01, 2025  on Shopify

This app is awful. We have tons of orders where the app just did not assign a code. We also found that the app did not send out the emails with the code. Their support is crap. They don't have any answers, they did not send out the gift codes to the recipients even though I have requested that 3 times now. Customers are very upset. This is taking a huge amount of my time to find and send out gift codes to upset customers. The app was supposed to do that, and when we found out that they did not, we requested that they send out the codes to all recipients. They have not done that yet....

Examcart

Nov 20, 2024  on Shopify

Hard to Setup and no response from the support.

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