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Customer reviews: Elevar Conversion Tracking

Develop by Elevar

Reviews (168)

Overall rating
4.6

What Merchants Think

The Elevar Conversion Tracking app is highly praised by many merchants for its ability to significantly improve tracking accuracy and boost sales through enhanced conversion data. Users report positive experiences with the app’s efficient customer service and seamless setup process, often highlighting individual team members for their exceptional support. Some users, however, encountered serious issues that led to significant financial impacts, citing ineffective tracking and poor customer communication as core problems. Despite these concerns, many consider Elevar a valuable tool for optimizing ecommerce data tracking.

Key Strengths

  • Improvement in tracking accuracy and event capture across multiple platforms.
  • Excellent and knowledgeable customer support, with specific praise for team members like Iago Gomes and Sourabh Sharma.
  • Smooth implementation process and professional handling of setup.
  • Provision of comprehensive guides and documentation for installation and use.
  • Ability to enhance marketing efforts through improved data collection and application.

Common Concerns

  • Serious tracking inaccuracies experienced by some users, leading to substantial financial losses.
  • Inadequate communication regarding changes that impact functionality, such as integrations with platforms like Klaviyo.
  • Issues with support responsiveness and resolution of complex problems.
  • Concerns about pricing plans not being advantageous after switching.
  • Challenges with integrating and maintaining tracking across complex ecommerce setups.

Final Thoughts

Overall, Elevar Conversion Tracking is regarded by many users as a powerful tool for enhancing ecommerce tracking and data accuracy. Its effectiveness, combined with a strong support team, makes it a recommended solution for merchants looking to optimize their tracking capabilities. However, significant negative experiences point to potential areas for caution—the app's value might depend heavily on the quality of initial setup and ongoing support. Merchants are advised to ensure expert installation and maintain proactive communication with the support team to fully leverage its benefits.

Apria Home

Mar 27, 2025  on Shopify

Happy with the Elevar app and implementation process. We have gone through the implementation and audit process across a couple different brands, each time the technical resource assigned has been very competent, friendly and thorough. This time around, Darshak was in charge of our audit and we are happy with the results. Thanks!

Imperial

Mar 17, 2025  on Shopify

The Elevar team has been fantastic to work with. Their support has been prompt and thorough. They have answered every question we've had with clarity and expertise, and now we have more data flowing than ever before. We're really impressed with their dedication—highly recommend!

Moda Xpress

Mar 12, 2025  on Shopify

Great app but you need to get the expert set up done. I tried doing it myself and had duplicate transactions/data etc. Once the elevar team got involved, they cleaned up all my google analytics and tags so that the data is now 100% accurate. If you're running ads on multiple platforms, this is a must!

No Blue Light Glasses

Feb 26, 2025  on Shopify

I cannot speak highly enough of my experience with Elevar's tracking solution and their outstanding customer support. The app works flawlessly, providing accurate and reliable tracking data that has significantly improved our marketing performance. What truly sets Elevar apart is their customer support team, especially Mario. His expertise and willingness to help were remarkable. When I encountered some configuration challenges with custom events and time on page tracking, Mario provided detailed, clear explanations that went beyond just fixing the immediate issues—he ensured I understood the underlying concepts. The documentation is comprehensive, but having Mario patiently walk me through the more complex aspects of both client-side and server-side implementations made all the difference. He responded promptly to all my questions and followed up to make sure everything was working correctly. If you're looking for a robust tracking solution backed by a team that genuinely cares about your success, I wholeheartedly recommend Elevar. Their technical excellence combined with exceptional customer service has made them an invaluable partner for our business.

The Detox Market

Feb 24, 2025  on Shopify

We’ve been using Elevar for a few months, and it’s been a game-changer. The integration with Shopify Plus was seamless, and our data accuracy has significantly improved. The support team is ​g​reat, knowledgeable, responsive and genuinely helpful. Highly recommended!

Arhaus

Jan 22, 2025  on Shopify

Elevar has tremendously improved our tracking across all platforms. Seeing tangible results immediately was very satisfying and we were able to capture many more events that the standard GTM set up was not capturing. We saw an immediate 50% higher add to cart events, a lift in Meta ROAS, and solidified GA4 - a platform that, historically, has not been exceptionally consistent prior. This is a no brainer if you are looking to bolster your data. This simply helps you capture more of the data that is actually happening on your website. Iago Gomes was our implementation specialist and it was truly a pleasure working with him. He was able to answer the many questions we had and made us feel very confident in the approach. The go-live was surprisingly simple, and went without a hitch. We could not afford to have anything go wrong with the implementation and we have been very happy with the results. I can't recommend Elevar enough.

Movieposters.com

Jan 19, 2025  on Shopify

Fantastic app and experience. Have had a big sales boost with using Elavar. Paul did such a great job helping us figure out our Klaviyo flows and reviewing our Facebook account to ensure everything was working properly. Couldn't recommend this app highly enough!

London Nootropics

Jan 18, 2025  on Shopify

Great app for tracking and great team behind it too, thanks guys

Mr Pool Man

Dec 17, 2024  on Shopify

Elevar is extremely underrated. Recommended to us by a business coach - A simple set-up process, helpful hands-on team and fair fee results in paying for itself and then some from almost instantly cleaned data. Klaviyo within itself has raised massively in flow revenue, not to mention GA4 and Meta. Elevar is a no-brainer.

Heller Furniture

Dec 01, 2024  on Shopify

Elevar has improved our channel accuracy from ~50% to near 100%. It has been incredible and I highly recommend this. My Implementation specialist, Sourabh was wonderful and super knowledgable.

Magnifaïk

Nov 25, 2024  on Shopify

We recently had the pleasure of working with Sourabh Sharma on integrating the Elevar app into our Shopify store, and I was impressed by the experience. Sourabh demonstrated deep expertise and strong dedication to delivering a seamless setup Throughout the project, Sourabh ensured clear and effective communication, keeping us updated at every step while addressing all our questions and concerns with patience and precision. I highly recommend the help of the Elevar team for implementing this solution on your website!

Whistlefish

Nov 11, 2024  on Shopify

We are on the Business tier of the app and have found the team at Elevar to be very helpful in getting us onboarded. They have a great technical understanding of both Client and Server-side tracking and GTM.

Lofta

Nov 06, 2024  on Shopify

Great peace of mind to know that conversions and pixels are connected properly. Super easy Shopify integration, we mainly use this as data layer. We also paid for the GTM account cleanup and the person assigned to our account was very knowledgable. Great value for the money.

Bare Necessities

Oct 24, 2024  on Shopify

Our experience with Elevar has been nothing but professional. The team, especially Darshak Patel, is incredibly knowledgeable on setting up the various marketing channels for tracking as well as GTM setups. Darshak has spent numerous hours on calls with myself walking me through different integrations as well as verifying all the channels are set up properly and tracking data as expected. I highly recommend Elevar, and I would recommend you request Darshak as your implementation leader.

Thread Performance

Oct 24, 2024  on Shopify

Great team at Elevar! Easy implementation process and they were supportive through the whole transition.

Arcadia Publishing

Oct 20, 2024  on Shopify

This app is highly underappreciated. Elevar is more than a server-side conversion tracking optimization app. Elevar also provides support with GTM tags, installation of tracking pixels, and integrations of your Shopify store with Google Analytics event tracking. Their support and documentation are truly world class. I've attended two of Elevar's conferences it is very evident by listening to the content of the presenters that Elevar rubs elbows with those on the cutting edge of ecommerce. The founder of Elevar recruits only the best analysts and marketers in the world, so their depth of knowledge on conversion tracking and marketing are second to none. If you want to take your ad marketing, analytics, and CRO to the next level while future proofing your website from increasing client browser restrictions, I highly recommend installing this app. It is a no-brainer and your marketing teams will thank you!

Arcadia Publishing

Oct 16, 2024  on Shopify

This app is highly underappreciated. Elevar is more than a server-side conversion tracking service. They also provide support with GTM tags and Google Analytics integrations. Their support and documentation are world class. I've attended two of their conferences and learned so much about CRO, business growth strategies, and marketing. The founder of Elevar recruits only the best analysts marketers in the world, so their depth of knowledge on conversion tracking are second to none. If you want to take your ad marketing to the next level and future proof your website, I highly recommend installing this app. It is a no-brainer!

Tracie Martyn

Oct 08, 2024  on Shopify

Very grateful to the Elevar team, they care and are very knowledgeable a powerful combination, thank you !

Minimify

Oct 02, 2024  on Shopify

Updated** I had issues at the start due to my old tracking, however Paul from Elevar helped me out resolve our issues.

Well Portra

Sep 22, 2024  on Shopify

The team at Elevar has a tech support beyond 5 star. They helped us with our tagging and tracking. And the App is working perfectly, we have 100% matching events.

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