Reviews: GrowthHero Affiliate Marketing

Customer reviews: GrowthHero Affiliate Marketing

Reviews (99)

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What Merchants Think

Merchants have mixed feedback about "GrowthHero Affiliate Marketing". While many praise its functionality, support responsiveness, and organizational features, others express concerns about recent support issues and service reliability. The app has been recommended by some for its ease of use and flexibility, though there's a notable mention of neglect in support services by others.

Key Strengths

Easy to set up and user-friendly interface.
Flexible to different payment schemes and customizations.
Organizes affiliate programs efficiently.
Support team, especially individuals like Karolina, praised for helpful and personalized assistance.
Ideal for managing affiliate lists and expanding platforms.

Common Concerns

Recent decline in customer support and responsiveness.
Issues with email integrations and syncing, especially with Klaviyo.
Concerns over app functionality breaking unexpectedly.
Difficulty in communication due to lack of direct contact options like phone or live chat.

Final Thoughts

Overall, "GrowthHero Affiliate Marketing" is regarded as a strong tool for managing affiliate programs, with commendable features and flexibility. However, recent lapses in customer support and service reliability raise concerns that need addressing to maintain its favorable standing among merchants.

Doc of Detox

Nov 06, 2024 on Shopify

Fantastic affiliate marketing software. I switched with an existing list of affiliates and Karolina was there to answer questions the whole way. I highly recommend this to e-commerce businesses

Monday Motorbikes

Mar 12, 2024 on Shopify

The app has great functionality. Customer service is always quick to resolve any questions we have.

TheHobbsFarmHomegrown

May 05, 2023 on Shopify

It always does a great job with every launch that I do of keeping everything organized. Whenever I have questions about a feature Karolina is always returning my emails with helpful advice.

RepOne Strength

Feb 02, 2023 on Shopify

I tried a couple of referral programs before landing on GH. It's flexible to different payment schemes, has some nice features like payment tiers, and it's much easier to modify the emails and portal pages than other systems. On top of that, support was extremely personal and helpful, diving into my code for me and helping to install. Highly recommended. As our company has expanded we have added more people to the platform and still gotten a high quality level of service.

Onpointsmoke

Jul 12, 2020 on Shopify

Ive used many affiliate apps and this one is super good. Very easy interface and easy to set up. Support is quick to set up and get started. The information is clear

SimCorner Australia

Jun 16, 2020 on Shopify

Pretty Good App, meets our need and team is very helpful in getting custom requirements completed. Keep up the good work guys.

A Spice Affair.

Jun 11, 2020 on Shopify

Just finished setting it up and testing it out. Amazing experience and the team has been super responsive! Excited to see the results once it's put to use!