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Customer reviews: GrowthHero Affiliate Marketing

Develop by Shopify

Reviews (99)

Overall rating
4.3

What Merchants Think

Merchants have mixed feedback about "GrowthHero Affiliate Marketing". While many praise its functionality, support responsiveness, and organizational features, others express concerns about recent support issues and service reliability. The app has been recommended by some for its ease of use and flexibility, though there's a notable mention of neglect in support services by others.

Key Strengths

  • Easy to set up and user-friendly interface.
  • Flexible to different payment schemes and customizations.
  • Organizes affiliate programs efficiently.
  • Support team, especially individuals like Karolina, praised for helpful and personalized assistance.
  • Ideal for managing affiliate lists and expanding platforms.

Common Concerns

  • Recent decline in customer support and responsiveness.
  • Issues with email integrations and syncing, especially with Klaviyo.
  • Concerns over app functionality breaking unexpectedly.
  • Difficulty in communication due to lack of direct contact options like phone or live chat.

Final Thoughts

Overall, "GrowthHero Affiliate Marketing" is regarded as a strong tool for managing affiliate programs, with commendable features and flexibility. However, recent lapses in customer support and service reliability raise concerns that need addressing to maintain its favorable standing among merchants.

We The Believers

Feb 12, 2024  on Shopify

App was broken upon my download and took nearly a week to be fixed. Customer service was not as friendly as expected during the process.

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