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Customer reviews: Tapita: SEO Optimizer & Speed

Develop by Tapita

Reviews (3,448)

Overall rating
5

What Merchants Think

The "Tapita: SEO Optimizer & Speed" app is widely appreciated by merchants for its comprehensive SEO improvement capabilities and exceptional customer support. Many users find the platform easy to navigate and effective in tackling SEO-related challenges, resulting in improved website performance and visibility. Merchants often praise the quick and efficient assistance they receive from the dedicated support team.

Key Strengths

  • Outstanding customer support team, often mentioned by name (Remy, Liam, Krystal)
  • Easy-to-use interface and navigation
  • Comprehensive SEO tools for on-page optimization, metadata enhancements, and performance improvements
  • Detailed insights and recommendations
  • High responsiveness and personalized advice from support
  • Significant improvements in website speed and SEO scores

Common Concerns

  • Some users find the app interface not intuitively designed
  • Concerns about the cost of the paid plans for smaller businesses
  • Initial setup and familiarization could be complex for beginners

Final Thoughts

The "Tapita: SEO Optimizer & Speed" app has been well-received by merchants for delivering effective SEO solutions and superior customer service. While a few users pointed out areas for improvement, particularly regarding the app's interface and pricing, the app overall stands as a valuable asset for businesses seeking to enhance their online presence and optimize their SEO efforts.

Maribela-Shop2

Jun 24, 2024  on Shopify

Good morning, I want to thank this app and the person or work team who are very kind and for their great help, very useful in helping to improve our store, when I didn't know what to do, they helped me effectively and I thank them very much for their help and I really recommend this application, thanks again.

DyeandPine

Jun 23, 2024  on Shopify

I have no idea what i am doing with seo when it comes to my website so i hit customer support and let me tell you the person who helped me probably is the best customer support i have ever spoken to with anything that needs customer support in the world! I will say experience was a 100/10 for sure!

Our Livable Space

Jun 23, 2024  on Shopify

Excellent customer service, friendly and helpful. Give a 5-star rating! This is an excellent application that greatly improves website performance and search engine optimization. The user-friendly features make it a must-have tool for website owners.

RAMPE EN VERRE

Jun 23, 2024  on Shopify

so good, incroyable they helped me for all and i got gtmetrixs 100%, since i am not web builder, i am the owner of my company incredable service, i even can not belive it, i same my time and money!! thank you guys so much anne

Ollie Print Designs LLC

Jun 22, 2024  on Shopify

I have very little experience in SEO let alone what to look for to maximize visibility and gain organic traffic. This app is easily one of the best uses of my time and money with lots of active tools to help make your website the best possible version of itself. So far I was able to work through a bit by myself but hit a knowledge roadblock about what to do next. So I contacted support and within a few minutes was walking hand in hand with support to clear up my SEO errors and ensure what I did earlier was done right and already implemented into my website. I am very happy with the progress and the staff are top tier!

HueGah Home

Jun 22, 2024  on Shopify

They make it super easy to improve your SEO! I no longer need to have a developer constantly be updating things for our site speed or SEO audits!

Peekyboo

Jun 22, 2024  on Shopify

I've tried so many SEO apps over more than 10 year and this one is the best so far, and by far. The support is super helpful as well. Definitely worth the investment. Recommend 100%

SunDaze Surf

Jun 22, 2024  on Shopify

I'm really enjoying this app so far! They offer great support and it has allowed me to tackle SEO problems myself, rather than hiring someone to do this for me on a monthly basis (like I used to do). Tapita's support team can assist with any queries.

GTS

Jun 21, 2024  on Shopify

I have been in business for almost 30 years and this is the type of customer service you hope for. I can't say enough about Tapida and their willingness to help. Their level of knowledge and competency is incredible. I will never need another app for SEO and optimization.

Riobec

Jun 21, 2024  on Shopify

Top notch customer service on a Saturday afternoon from Liam. 10/10. These guys know what they're talking about. Honnest review here from a Canadian Customer.

VISBELLE

Jun 21, 2024  on Shopify

Tapita support team provided exceptional service fixing an urgent issue with my store promptly and professionally. Their clear instructions and dedication to solving the problem impressed me. Highly recommend for their expertise and customer-focused approach!

Samag Shop

Jun 20, 2024  on Shopify

WELL DONE ! Pretty good, very easy to use and powerful features. Recommended. Also the support team is so responsive and take their time to really understand and help you.

IFIHomes

Jun 20, 2024  on Shopify

I had a very positive experience with Tapita Support. Initially, I was facing several technical issues such as missing H1 tags, multiple H1 tags, multiple favicons, do-follow external links, and the absence of Google Tag Manager (GTM) on my store. The support team was very helpful in addressing these concerns. Max connected to my PC and spent considerable time diagnosing the problem, which turned out to be unrelated to SEO but rather an issue with an app on my system. He helped me uninstall the problematic app, resolving the issue. Later, I contacted Tapita Support again for further assistance. The representative patiently guided me through fixing the technical issues, including installing GTM. They explained each step clearly and waited while I checked my email for approval requests and set up a new GTM account. They even handled more complex issues that required coding skills. The support was thorough and dedicated, ensuring that all my concerns were addressed. Despite the issues being partially outside their service scope, they remained committed to helping me resolve everything. Thank you, Max and the Tapita Support team, for your exceptional service. I highly recommend Tapita for their dedicated and comprehensive support.

SF2 STORE

Jun 19, 2024  on Shopify

Great app, it helps me a lot on my seo and somethings that I didn't even know existed. Customer service it's top top Keep up great work, forever with you

Bubuu Decor

Jun 19, 2024  on Shopify

I am writing to express my heartfelt appreciation for the exceptional support I received from one of your team members, Liam. His assistance was truly outstanding, and I believe it's important to acknowledge his efforts and commend him for his dedication. Liam’s support was not only prompt but also incredibly thorough. He demonstrated a deep understanding of the issue I was facing and provided clear, concise, and effective solutions. His professionalism and patience made the entire process smooth and stress-free.

Vowpaperie

Jun 19, 2024  on Shopify

I am extremely impressed with the excellent support provided by the Tapita SEO Support Team. Their professionalism, responsiveness, and expertise have made a significant difference in optimizing our website's SEO performance. Every query and concern was addressed promptly and thoroughly, demonstrating their commitment to customer satisfaction. The team went above and beyond to ensure we understood the processes and implemented the best strategies for our needs. I highly recommend the Tapita SEO Support Team for their outstanding service and dedication.

Daydream Designs

Jun 19, 2024  on Shopify

I just download the app today and they were great working with me to get everything up and running. Thank you for your hard work.

Baldur Jewelry

Jun 17, 2024  on Shopify

I wanted to say a huge thank you for all the help you've given me recently. Fixing those critical errors on my website was a massive relief, and I appreciate how quickly you got everything sorted out. I'm also thrilled with the boost in my SEO score. Thanks to your work, my website's visibility is already improving. Your tips and guidance on the sitemap were incredibly helpful too. Your support has made a big difference, and I’m really grateful for everything you’ve done. Thanks again for being so awesome! Tim From baldurjewelry.com

elFit

Jun 17, 2024  on Shopify

I've recently started using the Tapita Shopify app, and I am extremely impressed with the results. This app has significantly boosted my site's speed, which has had a noticeable impact on the overall user experience and engagement. The faster load times have helped keep visitors on my site longer, reducing bounce rates and increasing conversions. One of the standout features of Tapita is its ability to enhance SEO. Since implementing the app, I've seen improvements in my site's search engine rankings. The app optimizes various elements, ensuring that my store is not only fast but also search-engine friendly. The installation and setup were straightforward, and the support team has been very responsive and helpful with any questions I had. Their professionalism and willingness to assist have made the experience even better. Overall, I highly recommend the Tapita Shopify app to anyone looking to improve their site's speed and SEO. It’s an invaluable tool for boosting performance and ensuring a smooth and efficient online shopping experience for customers.

DownyHaven

Jun 17, 2024  on Shopify

They help me a lot and the app has been improved a lot recently, some updates are very helpful. But most importantly, their service team always responds instantly, and can handle the case very fast. BTw, i like their chat box design, you can always send a screenshot to show issues, saving you a lot of time of explaining things.

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