Merchants generally have a positive perception of the "EG Auto Add to Cart Free Gift" app. They appreciate its ability to automate the addition of free gifts and enhance promotional capabilities within Shopify. The app is noted for its ease of use, functional features, and exceptional customer support, which many merchants find responsive and helpful. A few merchants did experience technical issues; however, these were often resolved swiftly by the support team.
Key Strengths
Highly responsive and helpful customer support, particularly mentioning team members such as Nathan and Taransh.
User-friendly interface that makes setup and customization simple and intuitive.
Diverse options for promotions such as Buy X Get Y offers, automatic free gifts, and customizable campaign rules.
Seamless integration with existing Shopify stores enhancing promotional strategies.
App contributes to increased average order value (AOV) and conversion rates.
Offers multiple conditions and parameters for gift promotions, providing high flexibility to merchants.
Common Concerns
Some compatibility issues with certain third-party apps, such as shipping insurance apps.
Instances of technical glitches, leading to significant sale impacts, although these are often promptly addressed by the support team.
Lack of multilingual support and certain customization options like embedded upsell features beyond pop-ups.
Final Thoughts
"EG Auto Add to Cart Free Gift" is widely regarded as a valuable tool for Shopify merchants seeking to enhance their promotional activities. Its ease of use and the comprehensive support team make it a recommended app for stores aiming to implement effective gifting and upselling strategies. While there are occasional limitations and compatibility issues, the overall reception of the app points to its significant usefulness and reliability.
Selecta DE
Jun 17, 2024
on
Shopify
The app is exaclty what we looked for a long lasting period. We had a specific use case that was complicated and the support team devoted a lot of time making sure that it worked the way we needed.
Garden Street Gin Club
Jun 15, 2024
on
Shopify
Taransh was absolutely amazing and responded to my initial ticket so quickly, then responded within minutes after we got the conversation going.
They were a big help and solved the issue immediately.
Their customer support and service was amazing, please give them a raise haha! Thanks again Team.
APM Monaco
Jun 12, 2024
on
Shopify
This app is very helpful to run GWP mechanism online. Also the support is super reactive. I recommend.
YUN YUN SUN
Jun 11, 2024
on
Shopify
Awesome app that fits my needs perfectly (able to combine my Shopify order/product discounts). Excellent customer service with quick responses and solutions.
Extended alpha
Jun 10, 2024
on
Shopify
Awful.
Ruined our sales completely and i don’t know even why.
Took us from 100 sales a day to 5
Still waiting for customer support
NineTwoFive
May 27, 2024
on
Shopify
Great app, does what we need and does it good. The service is very fast. Got reply to my email within 1 hour. Very happy with it.
B2B.Buddha
Apr 26, 2024
on
Shopify
Estamos satisfechos con la aplicación, funciona bien y nos facilita las carencias que Shopify no nos ofrece. El servicio técnico hace un trabajo eficaz y responde rápido a cualquier consulta
Dosaze
Apr 25, 2024
on
Shopify
App works well and is intuitive. We had a specific use case that was a bit more complicated & the support team (& Nathan) spent a lot of time making sure that it worked the way we needed it to. Excellent! We really appreciate the help.
minteyesbrand
Apr 25, 2024
on
Shopify
Very good customers service! And the app goes very well! In my case, goes very well to give free product to the clients if they buy a minimum in their carts.
Mastershop Pty Ltd
Apr 17, 2024
on
Shopify
Support is amazing and fast, shout out to Nathan for the superb support. One of the best apps for the featured offers, has always a big fan for the apps from the company.
Kerbi
Apr 16, 2024
on
Shopify
Génial ! c'est exactement ce que je recherchais comme outil. Facile d'utilisation, prix accessible et un support client ultra réactif. Je recommande à 100%
Three Bluebirds Swedish Dishcloths
Apr 13, 2024
on
Shopify
I like that this app works with our existing cart drawer and cart page. This makes it possible to have wholesale and retail pricing actively working with our existing theme and this app. Very easy to install and use!
Plaukui.lt
Apr 08, 2024
on
Shopify
Great app, 1+1 discount works fine, support is also super fast and ready to help. Nothing wrong to say.
Grounded Body
Jan 18, 2024
on
Shopify
Just what I was looking for. No complicated coding it just works (can’t say the same for so many apps) easily adds product to cart automatically.
Thanks great app
Fazl
Dec 19, 2023
on
Shopify
Excellent app that works perfectly for our online store. It's easy to use and EG Auto Add has excellent customer service. I've used the app twice and will definitely use it again!
Tangent GC
Dec 12, 2023
on
Shopify
Shopify needs help with applying discount codes, as I write this. Their automatic Discounts need to be fixed.
This app works well because it can trigger "pretty much" the same "Shopify discount" and now all of a sudden, it works.
So in conclusion, me = happy