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Customer reviews: EG Auto Add to Cart Free Gift

Develop by 506

Reviews (745)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive perception of the "EG Auto Add to Cart Free Gift" app. They appreciate its ability to automate the addition of free gifts and enhance promotional capabilities within Shopify. The app is noted for its ease of use, functional features, and exceptional customer support, which many merchants find responsive and helpful. A few merchants did experience technical issues; however, these were often resolved swiftly by the support team.

Key Strengths

  • Highly responsive and helpful customer support, particularly mentioning team members such as Nathan and Taransh.
  • User-friendly interface that makes setup and customization simple and intuitive.
  • Diverse options for promotions such as Buy X Get Y offers, automatic free gifts, and customizable campaign rules.
  • Seamless integration with existing Shopify stores enhancing promotional strategies.
  • App contributes to increased average order value (AOV) and conversion rates.
  • Offers multiple conditions and parameters for gift promotions, providing high flexibility to merchants.

Common Concerns

  • Some compatibility issues with certain third-party apps, such as shipping insurance apps.
  • Instances of technical glitches, leading to significant sale impacts, although these are often promptly addressed by the support team.
  • Lack of multilingual support and certain customization options like embedded upsell features beyond pop-ups.

Final Thoughts

"EG Auto Add to Cart Free Gift" is widely regarded as a valuable tool for Shopify merchants seeking to enhance their promotional activities. Its ease of use and the comprehensive support team make it a recommended app for stores aiming to implement effective gifting and upselling strategies. While there are occasional limitations and compatibility issues, the overall reception of the app points to its significant usefulness and reliability.

HomCare Nordic

Jan 16, 2025  on Shopify

Monipuoliset kampanjat mahdollista toteuttaa. Sopii hyvin juuri meidän tarpeisiin. Nopeasti vastaava asiakastuki. Kiitos Stephanie avustasi ensimmäisen kampanjan luomisessa!

Lotty's Flowers

Jan 15, 2025  on Shopify

Great app, amazing customer service, very friendly and super quick to respond! Would definitely recommend

kousely

Jan 15, 2025  on Shopify

Easy to set up auto add to cart, wanted to add a free gift with purchase but couldn't get it working at first, but support agent Taransh responded super fast in 1 minute and now it looks perfect :)

ABI Beauty

Jan 08, 2025  on Shopify

This app was easy to set up and use. I am most impressed with their customer service though when I had questions - they went above and beyond to help with my queries!

Vassalli

Dec 26, 2024  on Shopify

love this app, it does everything perfectly. So much control over different situations and lastly, customer service is A++++++++++ super fast replies and extremely helpful, thank you!!!

Twinings

Dec 19, 2024  on Shopify

Great app, easy to set up rules and has increased AOV. Nathan was awesome too resolving a query i had to customise the background of the pop up. We will continue to use this app for further rules next year.

Affirm The Word Literary

Dec 13, 2024  on Shopify

I love this app. I have been using it for over two years now and they only make it better and better! Thank you!

My Store

Dec 11, 2024  on Shopify

This is a fully functional app that allows you to set multiple rules to add gifts to your shopping cart! The customer service is also excellent, able to solve problems perfectly in a short period of time. I have to mention Taransh here, his response is very timely and professional! I really rocommend this app.

Esoteric Car Care

Dec 10, 2024  on Shopify

Works great for auto add free or discounted item to cart...and removing them as well when primary product is removed. The ability to pop a box for discounted or complimentary items a nice plus as well.

PORE FAVOR UK

Dec 10, 2024  on Shopify

needed to auto add and discount a product into the cart after a customer adds a subscription item to their cart - this works a treat!

Etta + East

Dec 09, 2024  on Shopify

our online store has used this app twice to do a free gift with purchase and we haven't had any issues!

Swisse Italia

Dec 04, 2024  on Shopify

Hello, I had a problem with a discount code and a free gift, so I wrote in the chat and Taransh responded. In a few minutes and with great professionalism, he explained the steps to me and guided me through the problem resolution. He was really skilled, efficient, and kind!

Leah's Mark

Dec 04, 2024  on Shopify

I just downloaded this app, very simple to use with lots of variant options to offer my customers. I had a small issue with the free gift not appearing at checkout which was resolved very quickly with the help of Taransh. Great response time!

McConnell's Fine Ice Creams

Dec 01, 2024  on Shopify

This app makes it super easy to enable dynamic promotions. I've used it for the last three years for Cyber Monday to gift our customers with a free product with purchase. The setup is very easy and straightforward, and the integration with Shopify works effectively. Today there was a slight glitch with the application of the promotion. I reached out to their customer support and Nathan responded back to me with a resolution within 5 minutes! I so appreciate that level of customer service!

FORM

Nov 28, 2024  on Shopify

Perfect tool that allows you to combine a free gift with a custom discount based on the cart contents. All without having to add ugly interface elements to your existing flow.

Avery Perfume Gallery

Nov 27, 2024  on Shopify

una meraviglia ed ha funzionalità interessanti, consigliata; assistenza da Taransh molto veloce ed efficiente

FIBER

Nov 26, 2024  on Shopify

It´s a great app, we have been using it for gift campaigns and works perfect!! Totally recommended.

Poker Provoke

Nov 26, 2024  on Shopify

The app did what I needed and bulk edited all my product prices for me so it saved me time. Nathan also helped me with some customization edits to have the widget fit my store better.

Tapt

Nov 25, 2024  on Shopify

Does exactly what it says it does. Nathan has also been incredible in fixing a few small conflicts with other apps! Highly recommend!

THE CÆP

Nov 21, 2024  on Shopify

I had a few issues with setting up and connecting the gifts to our discounts, but the support team was super helpful and fast.

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