Merchants generally have a positive perception of the "EG Auto Add to Cart Free Gift" app. They appreciate its ability to automate the addition of free gifts and enhance promotional capabilities within Shopify. The app is noted for its ease of use, functional features, and exceptional customer support, which many merchants find responsive and helpful. A few merchants did experience technical issues; however, these were often resolved swiftly by the support team.
Key Strengths
Highly responsive and helpful customer support, particularly mentioning team members such as Nathan and Taransh.
User-friendly interface that makes setup and customization simple and intuitive.
Diverse options for promotions such as Buy X Get Y offers, automatic free gifts, and customizable campaign rules.
Seamless integration with existing Shopify stores enhancing promotional strategies.
App contributes to increased average order value (AOV) and conversion rates.
Offers multiple conditions and parameters for gift promotions, providing high flexibility to merchants.
Common Concerns
Some compatibility issues with certain third-party apps, such as shipping insurance apps.
Instances of technical glitches, leading to significant sale impacts, although these are often promptly addressed by the support team.
Lack of multilingual support and certain customization options like embedded upsell features beyond pop-ups.
Final Thoughts
"EG Auto Add to Cart Free Gift" is widely regarded as a valuable tool for Shopify merchants seeking to enhance their promotional activities. Its ease of use and the comprehensive support team make it a recommended app for stores aiming to implement effective gifting and upselling strategies. While there are occasional limitations and compatibility issues, the overall reception of the app points to its significant usefulness and reliability.
Leah's Mark
Dec 04, 2024
on
Shopify
I just downloaded this app, very simple to use with lots of variant options to offer my customers.
I had a small issue with the free gift not appearing at checkout which was resolved very quickly with the help of Taransh. Great response time!
McConnell's Fine Ice Creams
Dec 01, 2024
on
Shopify
This app makes it super easy to enable dynamic promotions. I've used it for the last three years for Cyber Monday to gift our customers with a free product with purchase. The setup is very easy and straightforward, and the integration with Shopify works effectively. Today there was a slight glitch with the application of the promotion. I reached out to their customer support and Nathan responded back to me with a resolution within 5 minutes! I so appreciate that level of customer service!
FORM
Nov 28, 2024
on
Shopify
Perfect tool that allows you to combine a free gift with a custom discount based on the cart contents. All without having to add ugly interface elements to your existing flow.
Avery Perfume Gallery
Nov 27, 2024
on
Shopify
una meraviglia ed ha funzionalità interessanti, consigliata;
assistenza da Taransh molto veloce ed efficiente
FIBER
Nov 26, 2024
on
Shopify
It´s a great app, we have been using it for gift campaigns and works perfect!! Totally recommended.
Poker Provoke
Nov 26, 2024
on
Shopify
The app did what I needed and bulk edited all my product prices for me so it saved me time. Nathan also helped me with some customization edits to have the widget fit my store better.
Tapt
Nov 25, 2024
on
Shopify
Does exactly what it says it does.
Nathan has also been incredible in fixing a few small conflicts with other apps! Highly recommend!
THE CÆP
Nov 21, 2024
on
Shopify
I had a few issues with setting up and connecting the gifts to our discounts, but the support team was super helpful and fast.
dontmissabeat
Nov 20, 2024
on
Shopify
FINALLY! I tried so many other apps and this one took me less than 5 minutes to set up and auto adds products to the cart. Amazing.
Red Apple Lipstick
Nov 20, 2024
on
Shopify
Simple to use, wish there was an option for an in-cart free gift display but the pop up option which we've used is working very well for customers, and the option for choosing a selection is also very UX friendly. I had some confusion over the minimum spend being before discounts apply and how to do that differently - and Taransh was super speedy with their response (less than an hour). While my requirements are not possible due to Shopify's system, Taransh was thorough in the explanation and provided alternative work arounds for me to consider. Very happy with this app
Smoon
Nov 19, 2024
on
Shopify
L'application est vraiment intuitive et performante, mais ce qui m’a le plus impressionné, c’est le support client. J’ai contacté Nathan pour un souci technique, et il a été absolument exceptionnel : réactif, professionnel et efficace. Mon problème a été résolu en un temps record. Merci pour ce service de grande qualité ! Je recommande vivement.
Overherd
Nov 18, 2024
on
Shopify
Great app, helps us increase conversion rate. Nathan was very helpful when we had a technical glitch (caused by another app interfering). Would recommend this app highly.
Meeka_co
Nov 17, 2024
on
Shopify
Nathan was incredible! Even jumped on a call to quickly sort out the problem. App is also very easy to use
SHOP WGS
Nov 15, 2024
on
Shopify
Awesome app—easy to use and highly effective for increasing AOV. The best part is their support team, which is available almost 24/7 and always ready to assist with any issues. Special thanks to Stephine & Taransh for even helping out on the weekend. You guys are amazing!
Vysen Eyewear
Nov 12, 2024
on
Shopify
We've been using this app to set up various Buy X Get Y conditions, and it has been a fantastic experience so far. The app is incredibly user-friendly, with multiple parameters and modes to apply exactly what we need for our store. The design and customer support teams were exemplary—special thanks to Nathan, who went above and beyond to customize the app perfectly for our website. Highly recommended for anyone looking for flexibility and excellent support in their Shopify promotions!
Shearadiance
Nov 10, 2024
on
Shopify
Great support!
Nathan’s explanation made setting up our discount rules so much easier. He broke it down clearly, helping us get the cart values just right. Super helpful—thanks, Nathan!
Kiltane
Nov 10, 2024
on
Shopify
I would really recommend this app. The setup of the discount is very clear and their support team are extremely useful in answering any queries. I worked with Nathan on the set up of a free product being added to the cart and his responses were very quick and super useful.
Urbanbella
Nov 08, 2024
on
Shopify
So far EG Auto Add to Card is great! It's very handy during this holiday season with the promotions we are offering!
Proceive
Oct 30, 2024
on
Shopify
Great support!
Shopify's discounts are so limited, but this app allows us to do everything we need and it's so easy and simple to setup and customize discounts. Big thanks to Nathan from support for helping me out!!
Archipelago
Oct 24, 2024
on
Shopify
EG Auto Add to Cart comes with the rules and features we were hoping for and is pretty easy to set up and run out of the box! Support was responsive and helpful as well.