John was absolutely great , very helpful got full assistance , issue resolved fast absolute top man overall so far absolute love the software and we can't wait to work with it CEO BRUMMY DEALS

Amazing tool! Highly recommend

Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!

Great customer service. They took care of an issue we were having immediately. Very responsive.

Thank you so much to Juna for her professionalism. Very helpful ! The Frankie Shop team !

I had a great experience with Junalou,who was very patient and helpful.Junalou answered all my questions and was able to resolve the issue in a timely manner.

Great support team! Eddie helped me out during our onboarding and answered my many many questions I had quickly and easily for my team to understand! 5 Stars!

Very impressive customer service and this app is the best I could find for gift cards and a rewards program.

Easy to use, great customer service

We've just begun using Rise.ai, and are super-impressed by the apps design (front and backend). A professional product in every way. Just as importantly we've had several chats with the Rise support team and always come out of those chats feeling relieved that our problem is taken seriously, and resolved right away. Sometimes, at incredible speed! So we're quite happy, and would recommend the app to other stores.

Eddie replied very quickly, was extremely informative and made the process SO easy for me! Very happy with his support!

Very quick to help resolve my issues! Investigated thoroughly and were able to provide me with a solution within 24 hours : )

We have been using it for years and works perfectly for our business. It took us some efforts to customize it to use in Japan, but it is worthy. The customer service is always great.

very helpfull

The Rise.ai support team are beyond helpful. Juna and Eddie went above and beyond helping me create a more robust, user friendly and secure gift card process. Customer service is top-notch. I appreciate their help and support very much!!

It's a straightforward way to give credits and rewards to customers, love how easily it integrates with Shopify

App is great for offering rewards to customers, its very user friendly. Had an issue after I had an external web designer amend my website, but the chat support team logged right into my site and added code to get me up and running again in 2 minutes!

their customer service is extremely helpful and quick to respond!