Juna was particularly helpful this afternoon. I was having problems uploading a campaign. She was able to diagnose the issue and explain the fix. All is resolved. Thank you.

Junalou from the Chat Support team is super knowledgeable and efficient. Highly recommend the app because of the superb support and ease of use. Thanks!

super quick and efficient! hope i get eddie's help every time!

Eddie was very helpful and helped us quickly resolve the issue we were facing. Great support!

Eddie and the rest of the team were extremely helpful this week! I needed a way to not have our automatic store credit emails go to spam, and Eddie patiently walked me through how to prevent this from happening. He was detailed, quick to get back to me and in the end, our problem is now solved! Thank you!!

Juna was extremely helpful and clear in communicating what I needed to do to reinstate some customer gift cards :)

Eddie responded fast and help me out!

Amazing experience with the support

Aside from the app itself being top-notch, the responsiveness from Rise.ai has been remarkable! I’m usually able to connect with a team member within minutes to address any questions, and any issue I’ve had has been promptly resolved. Today, John went above and beyond to correct an error that had me stumped (some of it was user error), and now my site and the eGift card suite are working perfectly. Thank you so much, John - and to everyone working behind the scenes who keep this app running flawlessly!

Eddie was very helpful!

Very Helpful. Thanks

Also very helpful and it's been seemless to use! Highly recommend.

Eddie is awesome! Totally helpful and knowledgable! :)

Rise.ai has provided us with the digital wallet solution we were looking for. It has empowered us to implement seamless workflows for returns, promotions, and customer retention strategies, enhancing both operational efficiency and customer experience. We were fortunate to have Rebecca Wynne as our onboarding specialist. She supported us throughout the entire process from integration planning to developing strategies and refining reporting. Her expertise and guidance were invaluable to our successful implementation.