Great support, always sort out problems super quickly! 100% recommend.

Great customer support. Eddie was quick to respond and fixed my issue in seconds!

Eddie was fast and efficient, addressing our concern and assisting in determining next steps.

Our experience with Rise has been excellent so far. The platform is intuitive and has integrated seamlessly with our existing workflows. When we did encounter a challenge, Netta on the support team was incredibly helpful—she went above and beyond to understand our specific use case and offered a thoughtful and effective solution quickly. Her responsiveness and care made all the difference. Highly recommend both the platform and the team behind it!

Exceptional Support from Pauline - White-Labeling Setup Made Easy and during the most crucial time of the year! I needed to set up email white-labeling for our gift cards to fix deliverability issues (emails going to spam). Pauline from Rise.ai support went above and beyond! She provided clear DNS instructions for my end and had everything verified and activated within 30 minutes (so FAST). When we discovered the MX records were interfering with our existing email setup, she quickly confirmed we could remove them without affecting white-labeling functionality. The result? Gift card emails now land in the inbox with our branded sender address instead of spam. Clean, professional, authenticated emails. Pauline's technical knowledge, responsiveness, and genuine care for getting this right made all the difference for our brand! This is what world-class support looks like. Special shoutout to Pauline - thank you for your patience and expertise! That was the fastest turn around ever!

Super excited to be on rise! Our experience with set up has been smooth -they can accomplish pretty much anything we'd want, although some things take a more manual approach as they are still building out some integrations. Their support is always helpful. Today Juna helped me figure out some gift card fraud stuff and was very informative

Eddie was so helpful in helping me track down a gift card code. I had a client awaiting an answer, so I really appreciated how quick he was to assist me!! Thanks Eddie!

Juna was a great help. Thank you!

This app is the only app I've found that works with Flow to create Gift Cards in bulk for a promo we run every year. Setup is extremely easy and Emilie is the best, always very quick to help and fixes any issue we run into.

Juna was particularly helpful this afternoon. I was having problems uploading a campaign. She was able to diagnose the issue and explain the fix. All is resolved. Thank you.

Junalou from the Chat Support team is super knowledgeable and efficient. Highly recommend the app because of the superb support and ease of use. Thanks!

super quick and efficient! hope i get eddie's help every time!

Eddie was very helpful and helped us quickly resolve the issue we were facing. Great support!