getease, AI‑first support

Develop by Reruption GmbH

Free plan available

About getease, AI‑first support

Launched Oct 19, 2026

Built by Reruption GmbH

Address

Falkertstrasse 2, Stuttgart, 70176, DE

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Description

Returns, claims, questions resolved automatically by getease across all channels.

getease is the AI native support system developed specifically for Shopify merchants. It handles returns, claims, address changes and generic customer support requests, while answering customer questions directly on your page, doing cross and upsells. And it works across all channels: e-mail, chatbot, contact form and more. Every customer conversation becomes a support ticket.

Automatically handle returns, claims, address changes and other customer request
Chatbot that consults customers on your website
Unified inbox and support ticket system
Improvement suggestions based on customer requests
MCP support to hook up your agents