Customer reviews: GemPages Landing Page Builder

<h3>What Merchants Think</h3> <p>Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive interface.</li> <li>Excellent and responsive customer support.</li> <li>Wide range of features and customization options.</li> <li>Effective integration with third-party apps.</li> <li>Ability to create professional and polished pages easily.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Need to rebuild designs separately for different devices.</li> <li>Subscription dependency — losing access to features upon cancellation.</li> <li>Occasional glitches and slow response times.</li> <li>Limitations in some features such as product sorting.</li> <li>Challenges in transitioning between app versions.</li> </ul> <h3>Final Thoughts</h3> <p>GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.</p>

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Reviews (5,090)

Overall rating

4.9

5

1,019
4

39
3

6
2

6
1

27

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

HD Flagpoles

Mar 12, 2025 on Shopify

I've used ClickFunnels, Instapage, Unbounce, etc and for our needs, GemPages is by far the best option with most flexibility for Shopify. We also had a conflict with our theme that needed a fix and the support for that issue and few others was fantastic.

Honest Focus

Mar 11, 2025 on Shopify

Awesome Support. 10/10. Couldn't be more happy. As soon as we encounter a problem, we just write the Support and get an answer in 4 Minutes. If the Problem is Complex, the Team handles it themselves and finds a fitting solution. It's like having an incredible Dev team, within reach.

DOUVOS CONTOUR

Mar 11, 2025 on Shopify

GemPages is super easy to use and gives a lot of flexibility to design your pages exactly how you want with many templates to choose from. Also, the customer support team is fantastic. They responded quickly, were very friendly, and took the time to understand my issue. Within a short time, they provided a solution that worked perfectly. I really appreciate their efficiency and dedication.

Beallure

Mar 11, 2025 on Shopify

Great. Ken was a real help. Great customer service

Cornerstone Landscape Supply

Mar 11, 2025 on Shopify

Excellent customer support. Thank you for the quick response.

Objets d'Art & Spirit

Mar 10, 2025 on Shopify

Just worked with Teniola. She was so patient with me and super helpful. I recommend this app AND Teniola!

From China with Love

Mar 09, 2025 on Shopify

the customer service is incredible i just love it so much, thanks a lot

UDO-YU

Mar 09, 2025 on Shopify

I strongly recommend this app. Kiran is very helpful and so patient. I am very satisfied and I certainly upgrade my plan very soon. Thanks for all !!

PlanetAirbrush

Mar 08, 2025 on Shopify

Great customer support

Mad Lab Books

Mar 08, 2025 on Shopify

the support has been amazing!

Lifespan Supplements

Mar 07, 2025 on Shopify

I had an urgent issue with my shopping cart link and received a super quick response from the GemPages team. Everyone I spoke to was really eager to help me and solve the issue. It took less than 24 hours for it to be resolved by the tech team. Can only recommend this app and especially their support team.

Terrassendach-Buddy

Mar 07, 2025 on Shopify

Gamechanger! Support is very fast and so helpful! The Pagebuilder is working insane is such a help.

Inova

Mar 07, 2025 on Shopify

Great app and great support. Do not spent much money buying sections from shopify by default as GemPages already have a few houndred of these as a standard.

ohmydtf.com

Mar 07, 2025 on Shopify

Very good App for the people who want to personnalise their website pages and if you need help the Gempages team are always there to give you a quick answer!

SakeTime

Mar 07, 2025 on Shopify

good

miscosas.online

Mar 06, 2025 on Shopify

PADELYZE

Mar 06, 2025 on Shopify

Great experience, great support!

BeFox

Mar 06, 2025 on Shopify

Reliable support which is always there for you and can help you with your problems. It's not perfect that you can't use the intern Shopify style settings but ok.

Luvsko

Mar 06, 2025 on Shopify

It's a wonderful app and the support is superb! It takes some getting used to but it's great to know there are people behind you every step of the way - highly recommend.

Construction Renovation

Mar 05, 2025 on Shopify

every single time I have asked for support, the team have responded quickly. They have provided a solution every time without fail. Harry was so unbelievably helpful the last time, and they are always mega polite. The app is superior to every other I have used. Woudl not hesitate to recommend.