Customer reviews: GemPages Landing Page Builder

<h3>What Merchants Think</h3> <p>Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive interface.</li> <li>Excellent and responsive customer support.</li> <li>Wide range of features and customization options.</li> <li>Effective integration with third-party apps.</li> <li>Ability to create professional and polished pages easily.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Need to rebuild designs separately for different devices.</li> <li>Subscription dependency — losing access to features upon cancellation.</li> <li>Occasional glitches and slow response times.</li> <li>Limitations in some features such as product sorting.</li> <li>Challenges in transitioning between app versions.</li> </ul> <h3>Final Thoughts</h3> <p>GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.</p>

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Reviews (5,090)

Overall rating

4.9

5

1,019
4

39
3

6
2

6
1

27

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

BRIDSTER

Mar 28, 2025 on Shopify

Buena app y excelente soporte inmediato

By Naturale

Mar 28, 2025 on Shopify

gempages is the best page builder on shopify with lots of customization, great support, and strong compatibility. i use it for all my stores

Kōjō

Mar 28, 2025 on Shopify

Great application and fast support that helps you with anything you need

K9 Laboratories

Mar 28, 2025 on Shopify

It is nice to work with and has the best customer service!

AppSkins

Mar 27, 2025 on Shopify

We started moving from Pagefly to GemPages. GemPages is the way you build Pages in 2025.

Goatified®

Mar 27, 2025 on Shopify

Best customizer builder for shopify.

安佳數位行銷

Mar 27, 2025 on Shopify

It's a really good app. Easy to use, many features and one thing I think it's the most important: very professional customer support. They reply quick, clear and professional. Highly recommend!

Lifespan Supplements

Mar 27, 2025 on Shopify

I had an urgent issue with my shopping cart link that had been a persistent pain point. After a thorough investigation, the GemPages developers were able to resolve it. Everyone I spoke to was genuinely eager to help me find a solution. Five stars for their amazing support team!

Coolfly

Mar 26, 2025 on Shopify

Cool Gear Pro

Mar 26, 2025 on Shopify

I've been using GemPages since last year. I love the flexibility it gives me to customize pages. I had a question on integrating a 3rd party app and Teniola was super helpful. Highly recommend!

Aesthe

Mar 26, 2025 on Shopify

I’ve used a few page builders before, but this one really stands out. The drag-and-drop editor is super intuitive and it has Amazing AI features What’s even better is how well it works with custom code when needed. It gives you that perfect balance of simplicity and flexibility. One thing I really appreciate is the advanced features. From A/B testing to responsive controls and integrations with third-party apps — it's clear the team has thought about what growing brands actually need. Also, shoutout to their support team — they’re incredible. Super quick to respond, friendly, and they’ve helped me troubleshoot things I didn’t even know how to ask properly. You can tell they genuinely care about helping users succeed.

Nordisk Renhet

Mar 25, 2025 on Shopify

Jeremy was super helpful from support! Was solved super quickly. Highly recommend if you want to get ahead of your competition just using shopify webpages!

Moringa Power

Mar 25, 2025 on Shopify

Il supporto clienti si è dimostrato rapido, professionale e disponibile nel fornire indicazioni chiare per risolvere il problema. Un servizio davvero efficiente! Ho avuto un problema tecnico e il team di assistenza di GemPages si è rivelato estremamente professionale, rapido e disponibile. Dopo aver seguito i loro consigli, sono riuscita a risolvere il problema e a tornare operativa senza intoppi. Quello che più mi ha colpito è stata la chiarezza delle istruzioni e la loro prontezza nel rispondere, dimostrando un’attenzione autentica verso il cliente. Supporto efficiente, cortese e risolutivo!

Ella Yoo Jewelry

Mar 25, 2025 on Shopify

Exactly what I was looking for. Support is fantastic and very helpful! Thank you so much!

skinlana

Mar 25, 2025 on Shopify

Cuddles & Snuggles

Mar 25, 2025 on Shopify

Ken really helped me out with a technical issue I've been trying to figure out and got it solved. There were some technical issues collaborating at first but Ken found out another way to make it work. Really good service.

CICOD ECOM SRL

Mar 25, 2025 on Shopify

Professional and quick replies! Helpful

CYCLE Öko tisztítószerek

Mar 25, 2025 on Shopify

Pawsh

Mar 24, 2025 on Shopify

Flexible and easy to use design tool to create brilliant pages. Customer service also impeccable. Tony helped me brainstorm and trouble shoot through a few constraints. Shout out to Tony!

Sinezy

Mar 24, 2025 on Shopify

Mon appli préféré. Le service client est incroyable ! Très réactif et très professionnel, ils m'ont aidé à résoudre plein de problèmes en un rien de temps. Ils sont fabuleux, je recommande cette appli les yeux fermés ! Merci encore à vous