GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,700)

Overall rating

5

1,321
4

23
3

3
2
1

4

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

MatiasBuenosDias

Oct 21, 2025 on Shopify

Tonefest Guitar Gallery

Oct 21, 2025 on Shopify

Prepsuper

Oct 20, 2025 on Shopify

JACK & LINE

Oct 18, 2025 on Shopify

JOSEPH AU TOP MERCI !

BuissnesElite

Oct 18, 2025 on Shopify

Sehr gut. Super Suport, tolle App

Gall & Zick

Oct 17, 2025 on Shopify

Georgi was a great help and fast as well! Everything looks perfect and is working just fine, thank you so much!

Cubit Modulare Möbel

Oct 16, 2025 on Shopify

very fast. Thanks Zeus!

Lyvanas

Oct 16, 2025 on Shopify

Recommended!!! Great Customer Service and Video Tutorials!!!

yuicy

Oct 16, 2025 on Shopify

Great support, everything fine! Georgi helped me with some issues

Mamas Nest

Oct 16, 2025 on Shopify

Georgi was so helpful, quick and super friendly. Thank you!

The Big Dink

Oct 15, 2025 on Shopify

John helped us through the audit and answered all our questions! Great app and even better support.

Gourmarc Srl

Oct 15, 2025 on Shopify

Davvero disponibili e professionali, mi hanno aiutato nell'installazione del plugin e nei passaggi per renderlo attivo e corretto. Design pulito e bello esteticamente.. di facile utilizzo e comprensione.

Wildes Wiesel | wild & kulinarisch

Oct 15, 2025 on Shopify

Einfach einzustellen.

Caraibi Isole Da Sogno

Oct 15, 2025 on Shopify

Devo dire di essere molto contento dell’operato, della gentilezza,e della professionalità del team

DESLOC

Oct 15, 2025 on Shopify

Stone Street Coffee

Oct 14, 2025 on Shopify

Great app and support is super quick. Highly recommend.

Golf and Greens

Oct 14, 2025 on Shopify

Eagle Creek

Oct 14, 2025 on Shopify

So far, so good! I'm still working on setting up our customer-facing content, but I have no complaints about the standard plan yet. The app's customer service, namely John, has been exceptionally helpful with any questions that've come up. The banner setup and integrations with Google, Meta, and other marketing platforms were all very straightforward. This app makes compliance easy, and we appreciate the support along the way!

Luxinova

Oct 13, 2025 on Shopify

goed geholpen

Kerámia Otthon Vintage lakberendezés

Oct 10, 2025 on Shopify

Great support, John solved my problem very quickly. Thanks.