GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,727)

Overall rating

5

738
4

17
3

2
2
1

1

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

PomadeWorld Ltd.

Mar 09, 2025 on Shopify

We have used Consentmo GDPR now for over a year on one of our other Shopify stores and we added it just now to a second store. It has been one of the few apps in our Shopify stores that has worked consistently well without causing any conflicts or issues. Our interaction today during installation was made easy due to the excellent and courteous assistance from the support rep named Georgi.

Pippadu

Mar 09, 2025 on Shopify

We had been looking for a cookie banner with the right functionality and customization options for a while, and Consentmo ticked all the boxes. Georgi was an absolute superstar in helping us set it up! Thank you very much!

WeBaDa

Mar 09, 2025 on Shopify

John helped me a lot and provided fantastic service.

Neon Oslo

Mar 08, 2025 on Shopify

Amazing help and customer service!

Jazerfly Artco

Mar 08, 2025 on Shopify

EQUIMEA

Mar 08, 2025 on Shopify

Top Support!

BEERHUNTER

Mar 07, 2025 on Shopify

Great app. Easy integration, set up and great service

bumboo

Mar 07, 2025 on Shopify

Easy to use app, support team were great and readily available with initial integration queries during installation.

Knusperpony

Mar 07, 2025 on Shopify

Installation hat super einfach geklappt. Support (Ansprechpartner Georgi) antwortet sehr schnell und kompetent. Haben mir sehr weiterhelfen können!

Artenseda Mari Ratia

Mar 06, 2025 on Shopify

fast and efficient

Videosorveglianza

Mar 06, 2025 on Shopify

Zeus GOOD OPERATOR

Tactile Craft Supplies

Mar 06, 2025 on Shopify

Zeus has been excellent and made everything so straight forward. Set up and running in a few minutes. Thank You so much.

Clasanoire

Mar 06, 2025 on Shopify

Perfect Support and Georgi made an amazing Job!

EffyNess® Shop

Mar 06, 2025 on Shopify

Sure ! Thanks a lot for réactivité and help

SQEEDER

Mar 06, 2025 on Shopify

Schnelle Hilfe und kompetente Beratung!

TopTapeShop

Mar 06, 2025 on Shopify

Makkelijk te installeren, goede ondersteuning.

Frantoio Converso

Mar 05, 2025 on Shopify

perfect

FULLCOLOR ALCHEMIST

Mar 05, 2025 on Shopify

Couldn't get the "Change Cookie Preference" on my footer, something did not work out because of unexplainable reasons, but Georgi did it. Love the support!

Base Camp Food

Mar 05, 2025 on Shopify

Absolutely fantastic support. I've spoken on live chat to a couple of their team and they have all been exceptional at helping resolve any queries quickly and respectfully. Zeus on their support team is a legend and was able to confirm the cookie banner and consent mode v2 was setup and working correctly after a theme update.

LOVRE'NT

Mar 05, 2025 on Shopify

Excellent Support from Georgi! Georgi provided fast, knowledgeable, and patient support, resolving my issue quickly. Outstanding customer service that makes this app even better! Highly recommend!