GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,700)

Overall rating

5

1,321
4

23
3

3
2
1

4

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Chalk Stream

Oct 27, 2025 on Shopify

Support is excellent, Georgi walked me through all the changes I needed to make for cookie consent enforcement going live this week and it went very swimmingly.

Newton Baby

Oct 27, 2025 on Shopify

Easy to use, and Zeus on the CS team quickly answered our questions.

OduStore

Oct 27, 2025 on Shopify

Panteer

Oct 27, 2025 on Shopify

Consentmo is working perfectly for us & and the support team helped us within minutes. Very recommended

HUB Footwear

Oct 27, 2025 on Shopify

I've used quite a lot of apps, but Consentmo is 100% one of the best. Really good customer support, shout out to Georgi, you're the man!

The Keto Collective

Oct 27, 2025 on Shopify

Great support, as always! Zeus is the man if you need help :)

Creatille

Oct 27, 2025 on Shopify

Shopaland

Oct 27, 2025 on Shopify

App Fantastica, semplice, completa e con assistenza Clienti sempre velocemente a disposizione! Consigliato 100% in 10 minuti abbiamo configurato tutto in conformità GDPR! Prezzo ragionevole, Super consigliato! Niente di meglio per questa tipologia di app

Lavrose

Oct 27, 2025 on Shopify

Trygg365

Oct 26, 2025 on Shopify

Great support! Georgi was very helpful, quick to respond and solved everything smoothly. Thanks for the great service

Lioriana

Oct 25, 2025 on Shopify

Thanks to Joseph everything is working perfect!

Raumtapeterie

Oct 24, 2025 on Shopify

I had a fantastic experience with John. He was extremely professional, patient, and knowledgeable, guiding me clearly through the setup process and addressing all my questions promptly. His support made the implementation seamless and stress-free. I truly appreciate his dedication and attention to detail. Thank you John for your excellent support! I highly recommend reaching out to him.

VERSUS

Oct 24, 2025 on Shopify

Arey

Oct 23, 2025 on Shopify

Ellasie

Oct 23, 2025 on Shopify

Very good customer service, the app is easy to setup, and better be complaint with the law. Higly recommend specially if you growing your business.

Gryller

Oct 23, 2025 on Shopify

I've had some problems with another Cookie Solution and switched to this one. to make sure everything works fine, I connected with the support team. Zeus has been incredibly helpful and provided me with immediate feedback that resovled all my requests. Long story short: Cookie banner does what others couldn't do Support: 5-star

Refilled

Oct 23, 2025 on Shopify

Quick replies quick help. very nice

coachingzeugs

Oct 23, 2025 on Shopify

The Keto Collective

Oct 22, 2025 on Shopify

Great support!

HYPS

Oct 22, 2025 on Shopify

Amazing support & perfect compliance setup! The app works flawlessly and the support team is outstanding — they checked my store step by step and made sure everything is 100% GDPR and Swiss DSG compliant. Special thanks to John for his clear instructions and patience Highly recommended for anyone who wants to keep their store legally safe and professional!