GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,637)

Overall rating

5

1,235
4

23
3

3
2
1

3

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Allenamento Schiena

Jun 10, 2024 on Shopify

Supporto molto utile e gentile

Rayvitalize™

Jun 09, 2024 on Shopify

John was amazing, solved the implementation of GCMV2 and posted screenshots also as evidence. All the compliments. Thank you very much! :)

バイオガイアロイテリストア

Jun 09, 2024 on Shopify

Fantastic customer support and very easy to set up!

MOKI'S HOUSE

Jun 07, 2024 on Shopify

Fantastica app, e fantastica assistenza!

get dopa

Jun 06, 2024 on Shopify

Amazing customer service. First rate

No and Low Alcohol Drinks

Jun 06, 2024 on Shopify

Customer service 1st class, Georgi, was very good patient with me to get all the tasks done. for the new google compliance. The links to how to do what's required are easy to follow and they work. Thank you Consentmo

NORDIC SIMPLY

Jun 04, 2024 on Shopify

Very good and prompt customer service. Every. Single. Time. And a very customer-friendly way of showing how to change or adjust any features. Thank you.

Weingut Korrell

Jun 04, 2024 on Shopify

The support team was very friendly and, above all, very quick with my request. All problems were solved perfectly. We can highly recommend the app!

NIEVES by Nieves Álvarez

Jun 03, 2024 on Shopify

Es muy fácil configurarla gracias al equipo de soporte, así como resolver los problemas que puedan surgir. La verdad es que para un tema tan serio como este da gusto que den facilidades para hacerlo lo más cómodo posible.

nextvital

Jun 03, 2024 on Shopify

Consent Mode V2 war mit dieser App einfach umzusetzen und bei Fragen konnte man sich jederzeit an den Support wenden. Dieser stand äusserst schnell und kompetent zur Verfügung.

Aphrodisia.it

Jun 02, 2024 on Shopify

Ottima assistenza! Georgi il migliore!

Bà Xã Shop

Jun 02, 2024 on Shopify

I had trouble integrating the compliance app, however Zeus came to the rescue! We step-by-step went thought what I needed to do. He checked along the way. Well... I clipped a piece of code in the liquid backend, Zeus continued to patiently guided me to trouble shoot and solve the problem. He didn't let me down and kept checking in as I worked on the problem. I chose the right integration for sure, great customer service!

ApiVeniti

Apr 26, 2024 on Shopify

Troody Scrumptious

Apr 25, 2024 on Shopify

Brilliant service by Zeus made my life a lot easier

MyDesignglas Whiteboards

Apr 25, 2024 on Shopify

Really easy integration on the website, the support is super quick and gives easy solutions if you have a small problem. Thanks again!

inductiebeschermer-glas

Apr 25, 2024 on Shopify

Super easy installation, had a small question for some css, and got it within a few minutes. Great support, Thanks Georgi!

Préstigebags

Apr 24, 2024 on Shopify

Great App! Easy to install. Amazing Support Team. Special Thanks to Georgi, who answered all of my Questions perfectly! :-)

Nivelliersystem24

Apr 24, 2024 on Shopify

Toller, freundlicher und schneller Service, perfekte Hilfe beim Einrichten. Danke

HNDS.de

Apr 23, 2024 on Shopify

Very nice service, fast and helpful. The support (Georgi) is very kind and fast

Geekd

Apr 23, 2024 on Shopify

Great app with alot of customization options! And the support is very helpful in answering our wierd questions. 5 stars!