GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,700)

Overall rating

5

1,321
4

23
3

3
2
1

4

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

PAR3 | Disku golfs

Nov 07, 2025 on Shopify

Easy to use, great support but some good features are locked behind the subscription

The Gray Muse

Nov 05, 2025 on Shopify

NEOM Wellbeing US

Nov 05, 2025 on Shopify

A simple to use and configure app. Proactive, amazing support. We use across all our territory websites, UK, EU and US.

F.A.M. JEANS

Nov 05, 2025 on Shopify

canvartstudios

Nov 05, 2025 on Shopify

easy to use - good service

RELR

Nov 05, 2025 on Shopify

Easy to setup and excellent support. They'll do a check for you for free to ensure everything is working correctly! Highly recommended!

JOKASHI

Nov 05, 2025 on Shopify

Cirkel Supply

Nov 04, 2025 on Shopify

Thanks for the great support Zeus!

Eurital

Nov 03, 2025 on Shopify

Extremely simple and well-made, no problems.

Sfusobuono

Nov 02, 2025 on Shopify

Always fast and reliable support, Georgi always replied in less than 1 minute! Great app, easy to setup and use. Strongly recommended.

Blooming Amazing Flower Company

Nov 02, 2025 on Shopify

Great assistance from Joseph in setting up. Many thanks

airestech

Oct 31, 2025 on Shopify

776BC

Oct 30, 2025 on Shopify

Great app and great team! John was super helpful.

Broken Society

Oct 30, 2025 on Shopify

Georgi was incredibly helpful and patient in getting Consentmo set up on our store. The app is also very user-friendly

BizoMeo

Oct 30, 2025 on Shopify

super

Oxfam Ireland Uwrapped

Oct 30, 2025 on Shopify

Kinvara Skincare

Oct 30, 2025 on Shopify

Great customer support! Contacted them internally via live chat and Zeus was super helpful.

Outerpreneur

Oct 29, 2025 on Shopify

Great App! Works very well and support is exceptional. I recommend if you want to stay ahead and be compliant.

RS DETAILING

Oct 28, 2025 on Shopify

Great app for gdpr and easy to implement, the support is awesome.

Ace of Iron Apparel

Oct 28, 2025 on Shopify

support is fantastic, and its all really easy to set up. best banner I've found