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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,442)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

TAO LUCE

Jun 09, 2025  on Shopify

Great App. Customer service is top-notch. Amazing!

SpineX

Jun 08, 2025  on Shopify

Great Support, John is fast!

SmartTools

Jun 08, 2025  on Shopify

John was great! Very helpful and answered my questions promptly.

THE FOSSIL STORE™

Jun 06, 2025  on Shopify

John helped us once again with haste and a solid fix, thanks again John!

BioTrustDev

Jun 06, 2025  on Shopify

Excellent features and customer support. John has been very thorough and knowledgeable in supporting our integration with the Consentmo app.

La Flor del Oasis

Jun 06, 2025  on Shopify

Zeus helped me configure the cookies in my online store, very quickly!!

Unlimitedzaks.store

Jun 05, 2025  on Shopify

Glow Beauty Case LTD

Jun 05, 2025  on Shopify

Georgi helped me a lot with a issue I was having - in trying to implement the V2 compliance for google ads I had some how messed up and removed the sites mobile design. Georgi was very calm and polite and helped me fix this issue whilst implementing the banner correctly. He also fixed any problems with the tags so that they fire correctly. 5 stars very pleased with the service and I felt that he was a genuinely nice guy. Highly recommended.

Karessa Fashion

Jun 05, 2025  on Shopify

ElectroAZ

Jun 04, 2025  on Shopify

Great app, great and prompt services! Thank you

Grab Perfect

Jun 04, 2025  on Shopify

Zeus helped us very quickly and competently to solve all problems and get the cookie banner up and running properly.

MIMOH bydr.ellie

Jun 04, 2025  on Shopify

I recently installed Consentmo, and John guided me through the entire setup process with clear, step by step instructions. Genuinely helpful, and double checked my implementation to confirm everything was correct.

GINARA

Jun 04, 2025  on Shopify

Bodacii

Jun 04, 2025  on Shopify

great customer support, in particular from Zeus! Makes being gdpr compliant easy and less stressful!

Orelia London

Jun 03, 2025  on Shopify

Very helpful, Zeus helped me to get the right sort of integration and undo the wrong steps I had made. He stayed online whilst I sorted it out so it was sorted very quickly!

Badass Patches

Jun 02, 2025  on Shopify

The Lash Company

Jun 02, 2025  on Shopify

EZ Originalz

Jun 01, 2025  on Shopify

Borderland Muff

May 30, 2025  on Shopify

Serandis

May 30, 2025  on Shopify

great support and help

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