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Customer reviews: Consentmo GDPR Compliance

Develop by Shopify

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,637)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Mawaya

Jun 23, 2024  on Shopify

Service réactif avec des petits tutos. Offre une aide précieuse !

POE Give A Shirt!

Jun 23, 2024  on Shopify

Consentmo is an easy to use app. And the chat support is excellent. I tried to first figure something out first. Then I contacted Consentmo just to verify my conclusions. Zeus was so patient and professional explaining some things I didn't understand. Same with another support helper months ago. When going with an app, a major part or it is the chat support. Consentmo covers every aspect. You will not be sorry going with Consentmo.

Camera Planet UK

Jun 23, 2024  on Shopify

Great customer service, quick to reply and offer great advice

S&R Jewellers

Jun 23, 2024  on Shopify

good app

Bible Power

Jun 23, 2024  on Shopify

Die Consentmo GDPR App funktioniert gut. Nach einem Theme-Update hatte ich Probleme, weil der Code nicht mit übertragen wurde. Der Chat-Support reagierte schnell und Georgi war sehr hilfsbereit und freundlich.

Paws-Mart

Jun 20, 2024  on Shopify

Great and fast support, Zeus is a star. I have not tested the app properly yet but it seems to be working fine so far.

Corseteria Lita

Jun 20, 2024  on Shopify

Soluciona el problema de consent V2. La configuración no es compleja y el servicio de atención al cliente es rápido y eficaz. Muy bien por Consentmo que ofrece una solución que debería solucionar Shopify de forma nativa y los usuarios no nos veríamos OBLIGADOS a instalar y pagar aplicaciones de terceros, ya que sin el consent v2 operativo la información que te llega de Google analytics es distorsionada y adicionalmente es muy posible que Google termine penalizando las webs que no tengan implementado el sistema. En resumen es algo imprescindible y necesario, y como tal Shopify debería aportar una solución propia ya que dista mucho de las mejoras optativas de software de terceros por las que un usuario pueda optar de forma voluntaria.

The Colors of a Woman

Jun 19, 2024  on Shopify

Easy and straightforward, Zeus helped me and guided me making the whole process very smooth. I highly recommend the app.

SC Nutra (Sweet Cures)

Jun 19, 2024  on Shopify

We've just setup for Google Consent mode V2 - was one of those things that seemed difficult to do, but with the support of the team and their app, we got up and running quickly. Support fantastic, kind and friendly can't ask for more - well done.

Dimehouse

Jun 18, 2024  on Shopify

Great support, easy integration

ChinPum

Jun 18, 2024  on Shopify

Easy to use and great support,

NISHES

Jun 18, 2024  on Shopify

Freundlicher und schneller Kundensupport. Funktioniert einwandfrei. Tolle App! Vielen Dank

UKRSWAP SHOP

Jun 16, 2024  on Shopify

Trigárdon

Jun 13, 2024  on Shopify

Mega support hat alles eingestellt

Navy Professional Ltd

Jun 13, 2024  on Shopify

Great experince

Bamboozy COM

Jun 11, 2024  on Shopify

Great customer support, patient, knowledgable and helpful.

PARIS/64

Jun 11, 2024  on Shopify

Very complete app to manage cookies and GDPR consent. They have great support, Georgi is very attentive and very efficient. In the same conversation, he was able to solve several of my doubts in a very fast and friendly way. I totally recommend!

The Indie Enby

Jun 10, 2024  on Shopify

Very easy to use and setup, and there's a chat available when viewing the app settings if you need any help as well as to check your compliance, which they'll give specific recommendations and instructions for if there's anything they think you should change for compliance purposes.

Papenbreer

Jun 10, 2024  on Shopify

The app is great, the customer support is above and beyond. We can absolutely recommend.

Holyfat

Jun 10, 2024  on Shopify

excellent customer service

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