GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,637)

Overall rating

5

1,235
4

23
3

3
2
1

3

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

dressydeals

Aug 26, 2024 on Shopify

Guter kundenservice

Compita

Aug 25, 2024 on Shopify

Su equipo me ayudó con la configuración están atentos los felicito

Clothing label in progress

Aug 25, 2024 on Shopify

Incroyable app même avec la version gratuite on peut faire quelque chose de très professionnel. Merci d'avoir rendu accessible pour tout le monde cette question si compliquée des RGPR Le service client est très efficace, clair et reactif. ce qui est indispensable pour mettre au point les différents aspect

Tony's Aussie Prints

Aug 22, 2024 on Shopify

Zeus, your a champion mate. Thanks for your help.

Shoes for Crews Europe

Aug 22, 2024 on Shopify

Really nice customer service!

Elsil Design

Aug 20, 2024 on Shopify

Responsive customer service and easy to follow suggestions with screenshots from Georgi. Makes navigating around Shopify and its apps user friendly.

Swedish Wilderness Adventures

Aug 16, 2024 on Shopify

Great support and awesome product

DivaProStyling

Aug 15, 2024 on Shopify

Absolutely A1 app and customer support (you know who you are Georgi). Helped us keep on top of GDPR, data privacy, and Consent Mode v2 compliance. They are simply brilliant!!

GLORB store

Aug 14, 2024 on Shopify

I got the pleasure of getting Georgi to help me with some Clarity integration support and he was amazing! He helped me fix a problem that would probably have taken a day of my time in 5 minutes. Outstanding customer support from the Consentmo team!

Belnatur

Aug 14, 2024 on Shopify

Easy to implement the support is excellent. I highly recommend this app!

All you need is Deals

Aug 12, 2024 on Shopify

Everything fine so far, incl. support.

Goodio

Aug 11, 2024 on Shopify

The app is easy to use and the customer service is beyond amazing! 6/5 stars!

BioGaia Australia

Aug 11, 2024 on Shopify

ONUZAN FIT

Aug 11, 2024 on Shopify

Bon support du Help Desk, Georgi a su me guider pour solutionner mon problème. L'application est facile d'usage et d'installation !

Cartus Print

Aug 08, 2024 on Shopify

Really easy to use and the support is unbelievable!!

Kent Brushes

Aug 07, 2024 on Shopify

They are such a helpful team, and nothing was too much trouble. We highly recommend this app; it does everything you need for compliance.

OYEYKO

Aug 07, 2024 on Shopify

Very helpful and extraordinary customer support we received from Zeus and Georgi today. They helped us set up the app step by step and gave valuable information on unidentified cookies. Looking forward to launching with no legal problems. Thanks again!

Enchanted Moon Candle Co

Aug 07, 2024 on Shopify

John was very helpful!

the Boujee Sunflower

Aug 06, 2024 on Shopify

The Consentmo GDPR Compliance app is AMAZING and the customer support is EXCELLENT! I feel a huge sense of relief knowing our boutique is in compliance and grateful to John for implementing everything that needed to be done so I didn’t mess it all up! Now my customers can feel confident about their privacy when choosing to shop with us! Thank you, Consentmo!

Kaidara Gioielli

Aug 06, 2024 on Shopify

pttima app, assistenza clienti top disponibile e sempre risolutiva. Consigliato