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Customer reviews: Consentmo GDPR Compliance

Develop by Shopify

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,635)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Sammée Boutique

Oct 08, 2025  on Shopify

Dragon Motorsport

Oct 08, 2025  on Shopify

John was very helpful. He helped me add a reject option button and make the popup smaller on mobile view. Thanks!

OlimpiaHome

Oct 08, 2025  on Shopify

App perfetta per consenso della privacy. Inoltre ti fanno un check e ti aiutano per impostare tutto correttamente!

VersaTails

Oct 08, 2025  on Shopify

A huge shout-out to Zeus from the support team who was exceptionally helpful and quick to resolve my questions. Fantastic app and even better customer service!

Kion Home®

Oct 08, 2025  on Shopify

Joseph was great giving support and info throught the chat!

Eu4ric

Oct 06, 2025  on Shopify

Great customer service, they were able to help me resolve my issues in a timely fashion.

iBuyThem

Oct 03, 2025  on Shopify

The Consentmo app is an excellent tool for managing compliance. My experience with the support team was outstanding, especially thanks to Zeus Racoma. I contacted support with a technical issue of 'Uncrawlable Link' in the cookie banner. Zeus addressed the issue immediately, provided clear communication, and confirmed the fix was implemented by the technical team in under 24 hours. This level of fast, effective, and technical support is exactly what a Shopify store owner needs. Highly recommend the app and especially the expert support from Zeus!

JWK Creates

Oct 03, 2025  on Shopify

John was patient, thorough, and very helpful

ABANUC

Oct 03, 2025  on Shopify

Easy to implement

interista

Oct 02, 2025  on Shopify

Best ever, support is fast, and helps every time, thank you!!

L'essentielle

Oct 02, 2025  on Shopify

super reactif et le service impecable merci l'equipe

Le Jardin Retrouvé

Oct 02, 2025  on Shopify

Zeus very friendly and quick to resolve any of my issues. Good Service, good app <3 Have a nice day Zeus :)

RAVEEN

Oct 02, 2025  on Shopify

Witter Gebit

Oct 02, 2025  on Shopify

Very easy to setup and great step by step help from John and Georgi! Very friendly and professional.

smileunion GmbH

Sep 30, 2025  on Shopify

Great app with great support from Georgi!

Witter Gebit

Sep 29, 2025  on Shopify

Very easy to setup and great step by step help from John! Very friendly and professional.

Flashback Tape

Sep 29, 2025  on Shopify

Good help from Zeus

The Propcorner

Sep 29, 2025  on Shopify

Pants & Socks

Sep 29, 2025  on Shopify

So far so good - Zeus was very helpful in the support chat. We moved to this app from CookieBot because the previous CB installation via GTM was overly complicated and hard to manage. This gives a much clearer idea of how consent is managed and how the app is operating right out of the box.

Hollywood Sports Parks

Sep 28, 2025  on Shopify

Staff goes above and beyond to help set things up. Great Service

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