GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,543)

Overall rating

5

1,127
4

22
3

3
2
1

2

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Krescend

Aug 22, 2025 on Shopify

John supported nicely. This app is useful. Get one anyway you need one.

Lumiere Diffuse

Aug 21, 2025 on Shopify

Customer service tries their best to assist. and finally, there is a comprehensive cookie management app. Thank you to the team.

CelluliteBye

Aug 21, 2025 on Shopify

Der Support ist sehr schnell und ausgesprochen freundlich. Besonders heute wurde mir bei meinem Anliegen hervorragend von Zeus weitergeholfen – vielen Dank dafür!

Ciara & Fiona

Aug 20, 2025 on Shopify

very helpful and fast

Mizuhaus

Aug 20, 2025 on Shopify

Very friendly, good service

myCompañero

Aug 19, 2025 on Shopify

Customer support is reactive, thanks for your help

MORA CERAMICS

Aug 18, 2025 on Shopify

Awesome APP that makes everything easy

MyBearBrick

Aug 18, 2025 on Shopify

LPE

Aug 15, 2025 on Shopify

fast customer service

Livinda

Aug 15, 2025 on Shopify

Dare and Dazzle

Aug 14, 2025 on Shopify

Lazy Garden

Aug 14, 2025 on Shopify

Wistful

Aug 13, 2025 on Shopify

John helped me with everything I asked

Onyst

Aug 13, 2025 on Shopify

MyArt

Aug 13, 2025 on Shopify

Excellent customer service compared to competitors!

Splendith

Aug 13, 2025 on Shopify

Georgi helped me greatly with setting up the banner, wonderful and easy to use app. Great support!

equichoice.co.uk

Aug 12, 2025 on Shopify

Great customer service, Georgi was very prompt and sorted an issue we were having (theme conflict) in a very short time. Thank you!

Allweathers

Aug 12, 2025 on Shopify

I recently needed to get my Shopify store fully compliant with Google’s GDPR requirements, and Consentmo GDPR were absolutely fantastic. My contact, Zeus, went above and beyond—helping me install and configure all the necessary code quickly and efficiently. He explained everything clearly, handled the technical setup with ease, and made sure my store met all the compliance standards. It’s rare to find such a helpful, knowledgeable, and responsive person. If you’re looking for a reliable GDPR solution for Shopify—especially if you need it to meet Google’s requirements—look no further. Highly recommended!

Augusta the Brand

Aug 12, 2025 on Shopify

Gelzy

Aug 12, 2025 on Shopify

John did a great job.