GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,637)

Overall rating

5

1,235
4

23
3

3
2
1

3

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

AureaElegance

Nov 24, 2024 on Shopify

oooh. top merci merci merci <3<3<3<3

Nord Studios

Nov 24, 2024 on Shopify

Georgi was brilliant, he helped me noticed a change in my store's code that I blissfully wasn't aware of, and also provided extra advice that has helped my store further. Solid advice.

RELODE

Nov 24, 2024 on Shopify

Always great and fast service!

Bespoke Vintage UK

Nov 22, 2024 on Shopify

Great, quick customer service. Georgi's help was invaluable and I navigated the changes required with his support.

Innkaufhaus

Nov 22, 2024 on Shopify

Sehr einfach zu installieren - sehr guter Support

PilatesRoyalty

Nov 21, 2024 on Shopify

The agent John was so helpful , thank you for everything

auctober

Nov 21, 2024 on Shopify

Zeus is amazing very patient and understanding, the tutorial was the easiest tutorial i have ever followed in my life and I am an overthinker to the fullest truly thank you and zeus did an amazing job he was also very kind thank you all God bless in Jesus name.

Alexandria Professsional Deutschland

Nov 21, 2024 on Shopify

Super schneller support

Next Revolution DOGS™

Nov 20, 2024 on Shopify

Great support - good app!

Holgers Stugmaterial AB

Nov 19, 2024 on Shopify

Easy to install, easy to setup. Zeus and Georgi from support did a Compliance test and helped out with the last settings. We recommend the app.

OSOSOP

Nov 19, 2024 on Shopify

I've installed Consentmo without an issue. It has great documentation and support. Had one verification with the customer support agent and was super fast and helpful. So, highly recommended!

Stickers4

Nov 19, 2024 on Shopify

Excellent product and first class customer support from Zeus! This app is constantly updated and keeps us fully compliant. Thank you

CG Curls - Amazing Curls

Nov 19, 2024 on Shopify

Great help from Zeus, everything is very easy to install.

Wizard Research

Nov 19, 2024 on Shopify

Great customer service, with immediate response. My adviser, Zeus, was able to verify our store was up to European consent standards in conjunction with Google Analytics which is very important to us

Cuddlepet

Nov 19, 2024 on Shopify

Kurze Wartezeit. Netter Mitarbeiter. Feedback für mich nachvollziehbar. Alles gut immer wieder diese App - super!

ecopetique

Nov 18, 2024 on Shopify

Sehr hilfreich, unkompliziert und mein Problem - Doppelansicht der Cookie Leiste - wurde schnell gelöst!!! Vielen herzlichen Dank Georgi & Zeus, very good work done!

Wefish Tienda online

Nov 18, 2024 on Shopify

The integration is very easy and their support is excellent! And my store now fully set for compliance with the law requirements.

Space Products

Nov 18, 2024 on Shopify

Sind bisher sehr zufrieden. Alle Frage werden im Chat - danke Georgi - schnell beantwortet. Wir wurden bei der Anpassung an 'Google Consent Mode V2' sehr gut an die Hand genommen.

sunaro-shop

Nov 17, 2024 on Shopify

Einfache Handhabung, freundlicher und schneller Support, sehr klare Anleitungen und Erklärvideos. Vielen Dank! Easy to use, friendly and fast support, very clear instructions and tutorial videos. Thank you!

ginger-home.bg

Nov 17, 2024 on Shopify

Fast, competent and polite