GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,637)

Overall rating

5

1,234
4

23
3

3
2
1

3

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

My Shop Yoga

Dec 22, 2024 on Shopify

Rapide, efficace et utile.

CoconDoux

Dec 22, 2024 on Shopify

Support helped me configure the app, very responsive and very clear!

Laragold

Dec 19, 2024 on Shopify

Georgi hat mir geholfen, alles war ganz einfach und schnell! Vielen Dank!

Bathroom Panels Direct

Dec 19, 2024 on Shopify

fantastic company and a very easy to use app

HairMax

Dec 19, 2024 on Shopify

Extrememly helpful support staff

NATURELETICS

Dec 19, 2024 on Shopify

Tolle App. Wenn man auf Konformität prüfen klickt schaut sich ein Mitarbeiter an ob man alles richtig gemacht hat. Da bei mir tatsächlich einige Sachen fehlten wies der Mitarbeiter mich Schritt für Schritt an, hatte gut erklärte Youtube Videos und half mir somit meinen Shop DGSVO Konform zu machen. Danke Zeus für deine Hilfe!

77 Wolves - A Celebration of Life Eternal (COLE) Project

Dec 18, 2024 on Shopify

The app was very easy to set up and Zeus was knowledgeable and helpful in putting together the final tweaks for full compliance. Thanks!

The Daily Makeover

Dec 18, 2024 on Shopify

This app provides the best customer service I’ve ever experienced. I spent two hours with live representatives Zeus and Georgi who not only resolved all my issues but went above and beyond to address problems caused by other factors, not their app. Truly exceptional support! Great app and exceptional customer service...

LashesView

Dec 18, 2024 on Shopify

Der Kundensupport ist wirklich großartig! Danke Georgi, dass du dir die Zeit genommen hast und mich Schritt für Schritt zur Lösung gebracht hast!

Dea Dia

Dec 17, 2024 on Shopify

Just installed this app last night but I needed a little handholding to get it correct. Georgi was super helpful and responsive through the chatbox and helped me figure the consent settings correctly to be compliant and even helped get the Google consent mode V2 set up properly.

Rebirth33

Dec 17, 2024 on Shopify

Ottimo servizio

Ozone Coffee

Dec 17, 2024 on Shopify

A very clear and comprehensive app, with possibly the fastest and most responsive live chat in the biz. Zeus and Georgi were great in helping us stay updated in the ever shifting sands of cookie compliance.

Envelope

Dec 17, 2024 on Shopify

M Plus Investments

Dec 17, 2024 on Shopify

Zeus from the support team came up with a solution to each of my issues. Great support indeed.

Midgard Licht

Dec 17, 2024 on Shopify

thank you. very helpful support by georgi. i can only recommend the app.

SUNAS

Dec 16, 2024 on Shopify

Espressomeisterei

Dec 15, 2024 on Shopify

Sehr schneller und sehr guter Support!

Fascent

Dec 15, 2024 on Shopify

Good tool

Nawo® Routines

Dec 14, 2024 on Shopify

Wild and Free Boutique

Dec 14, 2024 on Shopify

Veery detailed and professional I really appreciate that because I am new to this Great customer service and very professional