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Customer reviews: Consentmo GDPR Compliance

Develop by Shopify

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,637)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Coco&Cream

Jan 09, 2025  on Shopify

helpful agents in the chat, john was so fast, gave clear instructions and assisted me with setting this up.

Teaballs

Jan 09, 2025  on Shopify

Great app and excellent support! Georgi was very helpful and provided clear guidance to ensure compliance with GDPR. Highly recommend both the app and Georgi’s assistance!

Leia Tatucu

Jan 09, 2025  on Shopify

Hilfreicher und schneller Kundensupport - vielen Dank an Georgi! Hilfe kam sowohl als Nachrichten, wie auch Screenshots und Links zu Artikeln zum Thema. Kann man nicht mehr viel falsch machen, sogar als Anfänger :-)

Meliora

Jan 08, 2025  on Shopify

App is easy to use and live chat support is great. 5 stars for John

SMTZ

Jan 08, 2025  on Shopify

Merci à GEORGI :) travail très professionnel

CHLOE fashion

Jan 08, 2025  on Shopify

Georgi, assistenza ben fatta e veloce

ThionaStore

Jan 08, 2025  on Shopify

really good support from Georgi even in the free tier. Recommended!

EFE-Compression

Jan 07, 2025  on Shopify

Super akkurat in kürzester Zeit die Arbeit angeboten und erledigt. Danke !!!

Nottingham HiFi

Jan 07, 2025  on Shopify

Great help form Gerogi to implement and deploy this quickly

SIZZ the brand

Jan 06, 2025  on Shopify

John was able to help me out setting up and getting GDPR compliant within a few minutes, perfect app!

50left.myshopify.com

Jan 06, 2025  on Shopify

John was very knowledgeable & extremeley patient.

THiNK LiKE A DOG®

Jan 06, 2025  on Shopify

Great app, and some of the fastest customer service out there. Georgi was most helpful and patient helping set up some new settings. Very much appreciated.

cleoshop

Jan 06, 2025  on Shopify

Very good, Georgi helped me nicely.

Anashop - where quality meets excellence

Jan 02, 2025  on Shopify

Very good support from Zeus from Consentmo, excellent!

Mille et Un Tissus

Jan 02, 2025  on Shopify

Très bonne réactivité des conseillers et grande pédagogie. Les tutos sont super bien faits et les conseillers sont très agréables. Merci à Zeus pour sa réactivité et son professionnalisme. L'application est utilisable par le plus grand nombre même ceux qui ne sont pas bons en codage et en programmation car c'est vraiment bien expliqué.

Folkington's

Jan 01, 2025  on Shopify

Fantastic support from Zeus today with the implementation of some Google related changes I was unsure of how to do :)

mija LIVING

Dec 29, 2024  on Shopify

Georgi is doing a wonderful job. He is very considerate and patient. Thank you, Georgi and the Consentmo team!

LEANDOR

Dec 27, 2024  on Shopify

au top !

Imdgr

Dec 23, 2024  on Shopify

Their support team always promptly answered or resolved my questions.Thank you.

Vaturi

Dec 22, 2024  on Shopify

i had a good experience with Georgi, he was very helpful

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