GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,394)

Overall rating

5

887
4

20
3

3
2
1

1

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

John Dyer Gallery

Jul 01, 2024 on Shopify

Great app - stable and works well - AMAZING customer support when needed.

NBC Store

Jun 30, 2024 on Shopify

A must-app for compliance. Better customer service.

Nypolert.no

Jun 30, 2024 on Shopify

Very good and fast support!

V1CE

Jun 30, 2024 on Shopify

The best cookie app in the entire Shopify store. Believe me, I've tested every app! The support team is really good.

Golf-Spullen.nl

Jun 30, 2024 on Shopify

Great app, and support was very helpfull in setting up GCM V2

giveemotion

Jun 27, 2024 on Shopify

Excellent customer service.

Famus

Jun 27, 2024 on Shopify

Funktioniert super und sehr schneller Support!

Mis Globos

Jun 26, 2024 on Shopify

servicio de ATC 100% recomendable te ayudan en todo y lo hacen realmente fácil.

Super Socks

Jun 25, 2024 on Shopify

Great Product, great Support. Thanks for helping me setup the consent V2 mode within minutes.

mara mea

Jun 25, 2024 on Shopify

great customer service! Zeus saved my a** today :)

caera.de

Jun 24, 2024 on Shopify

Had an issue caused by another app not by Consentmo and customer support of Consentmo was able to resolve the issue in mere seconds. I was pleasently suprised and our problem was completly resolved.

RQUER

Jun 24, 2024 on Shopify

Mawaya

Jun 23, 2024 on Shopify

Service réactif avec des petits tutos. Offre une aide précieuse !

POE Give A Shirt!

Jun 23, 2024 on Shopify

Consentmo is an easy to use app. And the chat support is excellent. I tried to first figure something out first. Then I contacted Consentmo just to verify my conclusions. Zeus was so patient and professional explaining some things I didn't understand. Same with another support helper months ago. When going with an app, a major part or it is the chat support. Consentmo covers every aspect. You will not be sorry going with Consentmo.

Camera Planet UK

Jun 23, 2024 on Shopify

Great customer service, quick to reply and offer great advice

S&R Jewellers

Jun 23, 2024 on Shopify

good app

Bible Power

Jun 23, 2024 on Shopify

Die Consentmo GDPR App funktioniert gut. Nach einem Theme-Update hatte ich Probleme, weil der Code nicht mit übertragen wurde. Der Chat-Support reagierte schnell und Georgi war sehr hilfsbereit und freundlich.

Paws-Mart

Jun 20, 2024 on Shopify

Great and fast support, Zeus is a star. I have not tested the app properly yet but it seems to be working fine so far.

Corseteria Lita

Jun 20, 2024 on Shopify

Soluciona el problema de consent V2. La configuración no es compleja y el servicio de atención al cliente es rápido y eficaz. Muy bien por Consentmo que ofrece una solución que debería solucionar Shopify de forma nativa y los usuarios no nos veríamos OBLIGADOS a instalar y pagar aplicaciones de terceros, ya que sin el consent v2 operativo la información que te llega de Google analytics es distorsionada y adicionalmente es muy posible que Google termine penalizando las webs que no tengan implementado el sistema. En resumen es algo imprescindible y necesario, y como tal Shopify debería aportar una solución propia ya que dista mucho de las mejoras optativas de software de terceros por las que un usuario pueda optar de forma voluntaria.

The Colors of a Woman

Jun 19, 2024 on Shopify

Easy and straightforward, Zeus helped me and guided me making the whole process very smooth. I highly recommend the app.