GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,442)

Overall rating

5

982
4

21
3

3
2
1

2

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Mein Shop

Jun 25, 2025 on Shopify

Orphaned Wool

Jun 23, 2025 on Shopify

John was extremely helpful and patient while I made the necessary changes. Thank You!

KORUA International

Jun 23, 2025 on Shopify

Great app and John on customer support was very helpful getting us compliant

VYNA

Jun 23, 2025 on Shopify

RHINOSHIELD

Jun 20, 2025 on Shopify

Zeus really help me! His hard-working and patient help me to solve the problem.

AMORI COFFEE

Jun 19, 2025 on Shopify

FreakyFits

Jun 19, 2025 on Shopify

Game-On.no

Jun 19, 2025 on Shopify

Great support that helped us comply with Google! Thanks!

A-Z Mindful

Jun 18, 2025 on Shopify

Very easy to set up! They even gave me a Free audit on my website! I spoke to Zeus on a live chat who gave me all the support I needed to make sure I was in compliance!

Outdoor Voices

Jun 17, 2025 on Shopify

Vanquish Fitness

Jun 17, 2025 on Shopify

Highly recommended, outstanding support team

mimistudio

Jun 16, 2025 on Shopify

John in pochi minuti mi ha controllato e risolto alcuni problemi. Professionale e preparato! Grazie

onewith

Jun 16, 2025 on Shopify

great support/app!

Newport

Jun 16, 2025 on Shopify

Fast and great service.

VISCOTTA

Jun 16, 2025 on Shopify

ReFix by jopesch

Jun 16, 2025 on Shopify

Good app and excellent customer support! After the setup Georgi did an individual compliance check and adviced me with further steps so that my shop complies with the Google guidelines. Quick and easy implementation!

Inlovewalls

Jun 16, 2025 on Shopify

Schnelle Rückmeldung, Nette Leute, Sehr hilfreich :)

Quantum Tobacco

Jun 16, 2025 on Shopify

Muhteşem bir uygulama, teknik desteklerinde çok memnun kaldım. Herkese öneririm.

Créations KingA+

Jun 14, 2025 on Shopify

Excellent customer service. I had to make some adjustments to configure the consent bar, and all steps were super easy to follow. Georgi was extremely helpful throughout. In less than 5 minutes, everything was compliant and all set to run smoothly.

bathmegastore.com

Jun 14, 2025 on Shopify

Very efficient and fast compliance checking.