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Customer reviews: Consentmo GDPR Compliance

Develop by Shopify

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,635)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

yuicy

Oct 16, 2025  on Shopify

Great support, everything fine! Georgi helped me with some issues

Mamas Nest

Oct 16, 2025  on Shopify

Georgi was so helpful, quick and super friendly. Thank you!

The Big Dink

Oct 15, 2025  on Shopify

John helped us through the audit and answered all our questions! Great app and even better support.

Gourmarc Srl

Oct 15, 2025  on Shopify

Davvero disponibili e professionali, mi hanno aiutato nell'installazione del plugin e nei passaggi per renderlo attivo e corretto. Design pulito e bello esteticamente.. di facile utilizzo e comprensione.

Wildes Wiesel | wild & kulinarisch

Oct 15, 2025  on Shopify

Einfach einzustellen.

Caraibi Isole Da Sogno

Oct 15, 2025  on Shopify

Devo dire di essere molto contento dell’operato, della gentilezza,e della professionalità del team

DESLOC

Oct 15, 2025  on Shopify

Stone Street Coffee

Oct 14, 2025  on Shopify

Great app and support is super quick. Highly recommend.

Golf and Greens

Oct 14, 2025  on Shopify

Eagle Creek

Oct 14, 2025  on Shopify

So far, so good! I'm still working on setting up our customer-facing content, but I have no complaints about the standard plan yet. The app's customer service, namely John, has been exceptionally helpful with any questions that've come up. The banner setup and integrations with Google, Meta, and other marketing platforms were all very straightforward. This app makes compliance easy, and we appreciate the support along the way!

Luxinova

Oct 13, 2025  on Shopify

goed geholpen

Kerámia Otthon Vintage lakberendezés

Oct 10, 2025  on Shopify

Great support, John solved my problem very quickly. Thanks.

quip

Oct 10, 2025  on Shopify

Meri Meri UK

Oct 10, 2025  on Shopify

The support is great. I have been using this app for some time and they are always happy to help. Especially Georgi

interista

Oct 10, 2025  on Shopify

Best ever, support is fast, and helps every time, thank you!! New: Just had some issues with an App in my account, had to change, and again, support was super fast. Love it. It's unbelievable how fast they react and solve actually all issues and questions. Thanks a lot.

needella

Oct 09, 2025  on Shopify

Top support

Letterbox Supermarket

Oct 09, 2025  on Shopify

Excellent App and Outstanding Support! Everything about this app works perfectly — it’s easy to set up, reliable, and does exactly what it promises. What truly makes it stand out, though, is the amazing customer support. The team is always quick to respond and incredibly helpful. A special thanks to Georgi from the support team — he went above and beyond to help me fix an issue with the cookie banner and made the whole process super smooth

ABOVE THE REST

Oct 09, 2025  on Shopify

Много добър съпорт. Направиха всичко, което искахме.

Cubo AI - AU

Oct 09, 2025  on Shopify

The support is fast and easy, and they even provide images or videos to help us understand and find things quickly.

Calyro

Oct 08, 2025  on Shopify

Sehr Zufrieden mit der App, der Kundensupport ist sehr schnell und ich bin echt zufrieden mit John, meinem Berater gewesen

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