GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,700)

Overall rating

5

1,321
4

23
3

3
2
1

4

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Velida

Dec 02, 2025 on Shopify

Very good support and an amazing app for all your cookie needs.

Warehouse Lighting

Dec 01, 2025 on Shopify

So far its been a great experience and the support is super helpful which makes all the difference!

Fusion-Bags.com

Dec 01, 2025 on Shopify

Polyprix

Dec 01, 2025 on Shopify

Stille

Nov 29, 2025 on Shopify

Very seamless setup with Georgi! I have experienced other apps where there are some needs for manual changes and there are no developers to help, so it was really nice to experience this great support here.

Vitayes Official Store - Deutschland

Nov 29, 2025 on Shopify

very good customer service.

ROYA The Brand

Nov 28, 2025 on Shopify

Really awesome customer service, great app in general!

Mama Hangs

Nov 28, 2025 on Shopify

Arctic Goddess

Nov 27, 2025 on Shopify

Great app, have some native integrations, and the team are really usefull! I reached them out a lot of times in the last days and they helped me a lot with settings and blocking custom scripts before customer consent.

Tinware Direct [DE]

Nov 27, 2025 on Shopify

Zeus from support was very helpful in sorting out some technical issues.

Naked Paper

Nov 27, 2025 on Shopify

Consentmo is fantastic. It's easy to customise the banner, but most importantly their support is absolutely top notch. They're so quick to respond and they go above and beyond to help you out. I recently had Georgi help me out and he was incredible – identified the issue and configured everything we needed for us, did it super quickly, even though we had a slightly complex setup with multiple apps and Google Tag Manager. He checked everything really thoroughly and sent video screen recordings showing all the tags firing correctly and compliantly, so I can be reassured we're GDPR compliant. Massive thank you to Georgi! I wholeheartedly recommend Consentmo to others.

Pet Party

Nov 27, 2025 on Shopify

The set up was easy for most part, the bit I didn't understand was assisted by Zeus very quick. Thanks!

De La Espada UK

Nov 26, 2025 on Shopify

Super helpful staff! Thank you Georgi for your quick help with the custom CSS and tweaks to get the banner displayed as requested.

Krinnerscrews.io

Nov 26, 2025 on Shopify

I had a quick conversation with Zeus and he was able to shortly explain and walk me through the solution to my issues very well!

Laudaris™

Nov 25, 2025 on Shopify

Nice app ! Really good support from Zeus. He helped me a lot ! Thanks a lot :)

Maison Snooze

Nov 24, 2025 on Shopify

thx zeus

busyman.ro

Nov 24, 2025 on Shopify

fast and quality support

Suggy

Nov 24, 2025 on Shopify

nice app, Zeus for customer service is very helpful, thanks again for support

Shoplifts

Nov 23, 2025 on Shopify

Great app compared to others, I had a little problem with google Google Consent Mode V2 Integration and Georgi helped me fix it immediately!

BenoX webáruház

Nov 23, 2025 on Shopify

quick help