GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,723)

Overall rating

5

736
4

17
3

2
2
1

1

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Loja Florani

Apr 01, 2025 on Shopify

Staff bem prestativo, ajudaram-me a deixar o meu site de acordo com as normas. Recomendo

Dolce Scapes

Mar 31, 2025 on Shopify

John was very kind and helped me set up everything quick and easy!

Zomee Breast Pumps

Mar 31, 2025 on Shopify

Del Mundo Does Stuff Inc.

Mar 31, 2025 on Shopify

Bowley & Jackson

Mar 31, 2025 on Shopify

Georgi has just helped me install the relevant code to make our site consent mode V2 compliant. I have limited coding skills and look after our store myself. Really excellent support that was quick in response and easy to follow. Resulting in a newly consent mode compliant store. Cannot recommend this app enough.

éloène

Mar 31, 2025 on Shopify

Très bonne application dans sa version gratuite. Un service Chat très réactif et qui trouve rapidement les solutions et réponses aux questions et problèmes. Un grand merci à Georgi pour sa réactivité et la rapide compréhension de mes problèmes.

Trandoo

Mar 30, 2025 on Shopify

Everything nice. Great Chat bot.

The Happy Food Company

Mar 29, 2025 on Shopify

I did a website audit and found that I had issues with my GDPR app. I contacted the support thinking that I'd have to wait for a reply. Instead a gentleman called Zeus, who defo lives up to his name, answered my messages promptly and resolved my issue by accessing my website and fixing the code! I'm very happy and shocked that I received such great service on a Saturday after 5pm GMT. Fab company!

WECY Sportswear

Mar 28, 2025 on Shopify

Quick and helpull support! Recomend it for every one!

ENFANT COOL

Mar 28, 2025 on Shopify

John m'a bien aidé pour configurer l'application et m'a surtout rendu un grand service en implémentant pour moi le mode consentement de Google V2 car étant débutant et pas trop à l'aise avec le codage j'avais peur de faire une erreur. Merci John pour ta patience et ton professionnalisme.

Solbello

Mar 27, 2025 on Shopify

John in support was very helpful. Easy to set up.

Beauty & Beast

Mar 27, 2025 on Shopify

John did a great job with helping to configure the consent mode v2, great documentation with video tutorials

LES WAFOU

Mar 27, 2025 on Shopify

Parfait merci pour votre travail ☺️

Morelli Group

Mar 27, 2025 on Shopify

Have been using Consentmo for a while now, they were super helpful in implementing Consent Mode v2 to ensure our store meets all the requirements. Super helpful and responsive to queries! Thanks guys :D

Sam Surin 1989

Mar 26, 2025 on Shopify

Needed to apply laws and compliances to the website. I found this app very useful. Zeus helped me with setting the app in the backend. Support was very accomodating.

SweetNap DK

Mar 26, 2025 on Shopify

Zeus was great!

Mensch Culture

Mar 25, 2025 on Shopify

Muito Bom !!

noiseless.pt

Mar 25, 2025 on Shopify

Great customer support. 5 stars to John *****

ONE RUM

Mar 25, 2025 on Shopify

Top Job, well done!

Colors of Life

Mar 25, 2025 on Shopify