GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,543)

Overall rating

5

1,127
4

22
3

3
2
1

2

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Base Camp Food

Feb 19, 2025 on Shopify

Absolutely fantastic support. I've spoken on live chat to a couple of their team and they have all been exceptional at helping resolve any queries quickly and respectfully.

LOVRE'NT

Feb 19, 2025 on Shopify

Outstanding Support from Zeus. Zeus went above and beyond to help me to setup GDPR compliance app on my website. His support was prompt, professional, and incredibly helpful throughout the entire setup process. He patiently guided me through every step, addressing all my questions and ensuring a seamless integration. Thanks to his expertise.

Queensi Kingsi Dingsi

Feb 19, 2025 on Shopify

Arbeitshafen

Feb 19, 2025 on Shopify

Very helpful and an absolute must in Germany! Love the app and the support is very competent and friendly.

Tre Träd Skogsträdgård

Feb 18, 2025 on Shopify

Really easy to use and fantastic support. I had John walk me through some issues and got help to solve everything right away, very helpful and professional.

Sock Panda

Feb 18, 2025 on Shopify

Very easy setup and a massive upgrade from what I had set up before. John from customer service made sure I was completely and correctly set up. So far, very happy!

BiblioWonders

Feb 18, 2025 on Shopify

Tail Living

Feb 18, 2025 on Shopify

Georgi was so helpful and had a solution to all my problems! He was also very fast with his responses which was wonderful.

Time Rediscovered

Feb 18, 2025 on Shopify

Fantastic support from Zeus! Helped me to double check everything was correctly set up in a very timely manner

JUNGLICHT

Feb 18, 2025 on Shopify

Great support.

HAMMITT

Feb 17, 2025 on Shopify

John is very helpful and patience!

RiNa & the Snaxperts

Feb 17, 2025 on Shopify

Greate customer support experience. 10/10

Tazzea

Feb 17, 2025 on Shopify

Great support

Pleasures and Sins

Feb 16, 2025 on Shopify

Amazing app, i dealt with a guy called John, he was simply amazing.

SEKINO

Feb 16, 2025 on Shopify

World of Wall Art

Feb 16, 2025 on Shopify

Exzellenter Live-Support von John sogar am Sonntag, der die Cookie Einstellungen in meinem Shop überprüft hat und Veränderungshinweise inklusive Bild-/ Videoanleitung gegeben hat. Innerhalb weniger Minuten hatte ich alles umgesetzt. Die vielen Möglichkeiten zur Personalisierung finde ich auch sehr gut. Wie sich die App im Alltag verhält, wird sich zeigen, aber ich bin sehr zuversichtlich.

Bobsel

Feb 15, 2025 on Shopify

easy set up with live chat guidance!

INTIM SPACE Online Sexshop

Feb 14, 2025 on Shopify

Many thanks to specialist John for the high-quality and prompt assistance in setting up the application! I am very satisfied with their work and the app itself. A great application for the European Union!

lasting lines

Feb 14, 2025 on Shopify

KicKee Pants

Feb 14, 2025 on Shopify

John was helpful in walking me through making sure our site is compliant.