GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,543)

Overall rating

5

1,127
4

22
3

3
2
1

2

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

budgo

Feb 24, 2025 on Shopify

Amazing Support! Recommend this App for any Shopify-Store User, especially European User.

All Y’alls Foods

Feb 24, 2025 on Shopify

It was the best support experience I have ever had. Thanks to John for his direction, patience, and execution!

The Cashmere Studio

Feb 24, 2025 on Shopify

Awesome, easy to setup John was a good help

Hawaiian Store

Feb 24, 2025 on Shopify

I had an amazing experience working with Zeus to set up my cookie banner. They were incredibly thorough, knowledgeable, and patient, ensuring everything was compliant and set up correctly. Their attention to detail and willingness to go the extra mile made the process smooth and stress-free. Highly recommend!

Peppy & Sage

Feb 24, 2025 on Shopify

Zeus helped me very quickly and efficiently when I had a query. Thank you

ALMAGIOIELLI

Feb 22, 2025 on Shopify

excellent experience, helpful to any doubt, thank you Zeus for helping me

ICEFOX

Feb 21, 2025 on Shopify

best support team!

Growgrandios

Feb 21, 2025 on Shopify

Guter Support

ARTESANY.com - The Artisans Outlet

Feb 21, 2025 on Shopify

This app is good at fulfilling its intended purpose. However, the true highlight is the customer support, which is prompt and always ready to assist. A special shout-out to Georgi for his outstanding help!

Korea Store

Feb 21, 2025 on Shopify

Very efficient. I was helped by Zeus, who was very professional ! Thanks.

Stizo Boutique

Feb 21, 2025 on Shopify

English version : Excellent service! Very professional, reactive, and efficient. Everything was handled quickly and with great attention to detail. I highly recommend! Pour les français me lisant : service excellent ! Très professionnel, réactif et efficace. Tout a été géré rapidement avec une grande attention aux détails. Je recommande vivement !

Natura Mundi - Arbolayre

Feb 20, 2025 on Shopify

The staff people are very helpful

Werkmedia Systems

Feb 20, 2025 on Shopify

TOP!! SUPER SUPPORT !!

DakLift

Feb 20, 2025 on Shopify

Eenvoudig te gebruiken app die alles doet wat het moet doen om aan al die domme regeltjes te voldoen. Maar ik ben vooral onder de indruk van de support. Ze hebben me geholpen tijdens de setup waardoor het een fluitje van een cent was. Dikke aanrader!

Mapache

Feb 20, 2025 on Shopify

Fonctionnalités totalement en accord avec mes attentes ! De plus, le service client est réactif, compétent et gentils.

MoverX

Feb 20, 2025 on Shopify

Great app. Very helpful customer service too. Georgi was great, very knowledgable and quick at assisting us and making sure we were compliant with Google Consent Mode V2.

Never Fully Dressed

Feb 20, 2025 on Shopify

Very helpful in checking our compliance

Beetje Anders

Feb 19, 2025 on Shopify

Would recommend, easy and fast help, feedback, scanning to make sure your store is follows GDPR Compliance

STEHRWAY to beauty CH

Feb 19, 2025 on Shopify

Georgi's assistance was fast, uncomplicated and easy to implement. Great work and thanks for keeping us compliant!

Rhug Wild Beauty

Feb 19, 2025 on Shopify

Customer service is excellent. The team were great when I had integration issues. Can't recommend enough!