GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,637)

Overall rating

5

1,234
4

23
3

3
2
1

3

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

BeBambú

Apr 30, 2025 on Shopify

Muy buena , muy atentos

Miss Sophie

Apr 29, 2025 on Shopify

GardenHearth

Apr 29, 2025 on Shopify

I haven't yet tried all the features, but of the 4-5 apps I've looks at, this one seems to have the best features, nicest interface, and a HUGE amount of help documentation, videos, examples, etc. I really appreciated the personal compliance checkup and help making some of the integrations. Georgi from their team was super helpful and proactive it walking me through exactly how to get my site set up compliantly with the app.

Valy Nutrition

Apr 29, 2025 on Shopify

Araxxon

Apr 29, 2025 on Shopify

Easy to configure, great support from Georgi.

TruSense Aromatherapy Skincare

Apr 29, 2025 on Shopify

Fast response time and very easy to understand instructions from John.

BCBY

Apr 29, 2025 on Shopify

John was really great and quick in resolving all of my queries

Canami

Apr 29, 2025 on Shopify

Atolo Store

Apr 28, 2025 on Shopify

Intuitive and helpful support. Recommended!

LEEVITEX

Apr 28, 2025 on Shopify

Georgi helped every step of the way and was very firendly. Great service

Nada Mas Collection

Apr 28, 2025 on Shopify

Ottima per aderire alle leggi GDPR europee. Assistenza e impostazione dell'app impeccabili. Very thanks to Georgi for the help.

PHENIOX

Apr 28, 2025 on Shopify

Great support from Georgi, quick, easy, nice communication!

DecalGirl

Apr 28, 2025 on Shopify

Fast customer suppport!

The Hair Fuel

Apr 27, 2025 on Shopify

I've been using the Consentmo GDPR app and couldn't be happier. It's easy to set up, works seamlessly, and gives me peace of mind knowing my site is compliant. On top of that, the customer service is outstanding—Georgi was incredibly helpful, responsive, and went above and beyond to make sure everything was running perfectly. Highly recommend both the app and their amazing support team!

feingefuehl

Apr 27, 2025 on Shopify

Customer support is immensely quick, efficient and helpful! Thanks a lot!

Flaggkompaniet

Apr 26, 2025 on Shopify

Helt vilt bra kundeservice. Jeg var litt stuck med cookie banner og oversettelse til lokalt språk, men kundeservice fikset alt. Veldig hyggelige er det og! 10/10

SPACE ISLAND

Apr 25, 2025 on Shopify

Quick and easy setup! John was super helpful with the coding, and I was up and running immediately. Definitely recommend this app!

Avyrona

Apr 25, 2025 on Shopify

I had some initial issues with the cookie banner not showing up, and it took a while to understand what was going on. But the support I received (especially from John!) was truly helpful and patient. Once everything was configured correctly and the integration script was added, the setup worked as expected. The app itself is full of useful features, and I appreciate that it supports Google Consent Mode V2 even on the lower plan. Great tool for compliance — thank you!

Embue Cacao inc.

Apr 25, 2025 on Shopify

Great chat

Mondetta

Apr 25, 2025 on Shopify

Zeus and John have both been helpful in making sure we understand how their product works, and more generally how to go about resolving cookie management. We use this app across our multiple Shopify stores.