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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,723)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Kitchen by Nature®

Apr 09, 2025  on Shopify

Great App, had the pleasure to talk to John :)

GORUCK

Apr 09, 2025  on Shopify

Zeus from Consentmo was amazing he was really patient and help guide me through the whole process while being able to help me out with the implementation was a great experience.

Confetti Crate

Apr 09, 2025  on Shopify

This is a great app to get compliant with all things internet! Zeus was very helpful in the chat when I had some questions. He patiently walked me through how to update a couple of things.

Devola.co.uk

Apr 09, 2025  on Shopify

Very good app, and the support is brilliant also. We had an issue and Zeus from support was very helpful with the matter.

Haute Opulence

Apr 09, 2025  on Shopify

support is very efficient

Boutique Loufoque

Apr 09, 2025  on Shopify

Great !!

MAUSITO - Kindersonnenbrillen für Jungen und Mädchen

Apr 09, 2025  on Shopify

Excellent Support ;-)

Maitea Berlin

Apr 08, 2025  on Shopify

Wonderful service.

STANNUUM

Apr 08, 2025  on Shopify

My Store

Apr 08, 2025  on Shopify

The app is good and does exactly what I need it to do to make sure I'm GDPR compliant, especially since I use Printify and sell to customers over in Europe. John was a big help and it is nice to know that support is very quick to answer your chats when you have a question. I always look for good customer service when I download a new app because it makes a big difference as you're learning to navigate the app and how it works.

Semplice filia

Apr 08, 2025  on Shopify

John was very fast and helped me with my problem. Perfect.

SCHWARZESGOLD

Apr 07, 2025  on Shopify

Wow, so great support! John did a great job and had a lot of patience with me – explained everything clearly and took the time to make sure everything works perfectly. Thanks again!

Latigga

Apr 07, 2025  on Shopify

Sehr einfach zu installieren. John hat alle meine Fragen beantwortet und die Installation überprüft. Ich hoffe, dass alles wie gewünscht funktionieren wird.

PetGardenHome

Apr 07, 2025  on Shopify

great customer service, by John tonight !

Twynk

Apr 07, 2025  on Shopify

LUMBERLAND®

Apr 07, 2025  on Shopify

georgi top support!! Helped me implement it in minutes!

beesquit

Apr 07, 2025  on Shopify

Zeus is very good and helpful person 5 stars

Cottage Fresh Scents

Apr 05, 2025  on Shopify

A huge thank you to Georgi, he was extremely responsive to all of my questions and was able to identify the issues I was having quickly and gave me immediate steps to work through to fix them. The guides provided were very clear. After sorting out the first issues, I asked for help with allowing my conversion rate for my store to be displayed as I lost this after a recent update of my theme and the app I had been using previously did not reply to my requests for support. This was also fixed very quickly, again with clear and concise guides. I didn't expect my conversion rate to appear again until I received another order but was very happy to see that on applying the correct settings, adding in the snippet and the code to read that file it returned immediately. Again, a massive thank you to Georgi. Nothing was too much trouble, I would highly recommend this app.

Conscious Spaces

Apr 04, 2025  on Shopify

Very comprehensive App with great support to get it setup.

Grupo V3M

Apr 04, 2025  on Shopify

Buena experiencia con atención al cliente, fácil uso e instalación, buenos precios

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