GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,700)

Overall rating

5

1,321
4

23
3

3
2
1

4

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Navis AB

Dec 27, 2025 on Shopify

Great app - great price - great support 5 / 5

Stardust Acrylics

Dec 25, 2025 on Shopify

Zeus did a great job! Very nice Customer Service! Thank you.

Lunar Moth Jewellery

Dec 24, 2025 on Shopify

Alleviate

Dec 23, 2025 on Shopify

We opted for this app based on other users' rave reviews of their help desk/customer service, and I can confirm it's great. Everyone I chatted with (John in particular) knows the app inside and out, and their help is never the surface-level stuff you often get from Shopify apps. I hope they'll keep investing in the people who staff the help desk.

Anua US

Dec 23, 2025 on Shopify

Cocolitos

Dec 21, 2025 on Shopify

Great app and an essential tool for GDPR compliance on Shopify. The interface is clear, easy to configure, and integrates smoothly with the store. I’d especially like to highlight Joseph’s support — he was helpful, responsive, and precise. He took the time to understand our setup and made sure everything was correctly implemented, even in more complex cases. His guidance made the whole process much easier and gave us real peace of mind.

Habsburg Kleidermanufaktur

Dec 19, 2025 on Shopify

HYAKU-PA NO BREW OCHA 日本茶

Dec 18, 2025 on Shopify

Notch

Dec 18, 2025 on Shopify

John was super helpful and patient while he walked me through the setup, thanks John!

Lockenbar

Dec 18, 2025 on Shopify

Sehr netter, super schneller Support. Hatte ein paar Fragen und Sonderwünsche und mir wurde direkt geholfen. Top!

Striples

Dec 18, 2025 on Shopify

Great!

Narrabelle

Dec 18, 2025 on Shopify

Great app and awesome service. The team really responds fast and always helps with questions.

MANDERWEAR

Dec 17, 2025 on Shopify

Consentmo does a perfect job. When it comes to support Zeus was very competent, friendly and helpful. Thats how it should work.

Yauras Aromas

Dec 17, 2025 on Shopify

Excelente aplicación, 100% recomendado a toda la comunidad

Noblear

Dec 16, 2025 on Shopify

zeus was really helpfull :)

INTERLINKED

Dec 15, 2025 on Shopify

Zeus the best

Marelli Exclusive

Dec 12, 2025 on Shopify

Great customer service. Quick response.

Blessa

Dec 12, 2025 on Shopify

Consentmo is an excellent app for GDPR compliance — clear, reliable, and very effective in helping you implement the right workflows in a practical way. The setup is straightforward and everything is built in a way that feels tailored to the needs of an actual online store. What truly stands out, though, is the support. Georgi assisted me with a CSS conflict caused by my theme and was professional, incredibly fast, and extremely efficient. Highly recommended — great product and outstanding customer support.

Aglae Bougie

Dec 11, 2025 on Shopify

Ward Brothers Furniture

Dec 11, 2025 on Shopify

Good app. Easy to use. Georgi has been a great helping us set everything up too.