GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,543)

Overall rating

5

1,127
4

22
3

3
2
1

2

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Kiddie Comforts

Sep 16, 2025 on Shopify

john helped me alot

AM3D Shop

Sep 16, 2025 on Shopify

Zeus hat mir gut geholfen, meine Probleme zu lösen :)

Sa Majesté Le Chat

Sep 16, 2025 on Shopify

HelloBello

Sep 15, 2025 on Shopify

BgBox

Sep 14, 2025 on Shopify

The support from Georgi is great, fast and easy communication

Canistride

Sep 12, 2025 on Shopify

John ist sehr hilfsbereit

Lamape

Sep 12, 2025 on Shopify

Aurora Nutrio

Sep 11, 2025 on Shopify

Die App tut was sie soll, man kann die Banner gut konfigurieren und der Support (Zeus) ist schnell und hilfsbereit, beim Compliance-Check.

Airwheel France

Sep 11, 2025 on Shopify

The Adorable

Sep 10, 2025 on Shopify

I had an issue with Shopify cookies and reached out to Consentmo GDPR Compliance support. The support agent was absolutely fantastic—he resolved everything very quickly, clearly, and without any complications. The whole process was smooth, professional, and efficient. I really appreciate the excellent customer service and highly recommend this app and their support team! Thank you John for your excellent job.

Gauss Therapy

Sep 10, 2025 on Shopify

Great APP, and Fast, Reliable Customer Service +++++

Vladisim Beauty

Sep 10, 2025 on Shopify

Amazing support - very fast and helpful. My issue was solved right away. Highly recommend!

IBKÜL

Sep 10, 2025 on Shopify

The Consentmo GDPR Compliance app works perfectly and does exactly what we needed for GDPR and other privacy regulations. The setup was smooth, and the support team is excellent. A special thanks to Georgi for the outstanding and friendly assistance—super helpful and quick to respond. Highly recommended!

Rune-Jakobsen Design

Sep 09, 2025 on Shopify

Fantastic app and support by Zeus. Highly recommendable!

BionicGym

Sep 09, 2025 on Shopify

A very user friendly app with very efficient support. Zeus was a great help in assisting me to ensure we were GDPR compliant.

Tupperware Brand Canada

Sep 09, 2025 on Shopify

The folks at Consentmo have the cookie situation under control. I trust every visitor to our site will get the same Oracle-offering-Neo-a-freshly-baked-morsel treatment. If ever you get stuck during implementation, Georgi on the customer support team has the answers you're looking for.

Spyderco

Sep 09, 2025 on Shopify

This makes compliance so simple! Zeus was incredibly helpful in ensuring our setup was correct. I wish every app we use was as easy and every developer was as kind and helpful. Stop stressing over compliance and get Consentmo!

DECOCEL

Sep 09, 2025 on Shopify

Melefors

Sep 09, 2025 on Shopify

Zeus was great. Awesome service, quick replies and pleasant help

HiNUtS Online Shop

Sep 08, 2025 on Shopify

Georgi gave me a fantstic hand to solve out problems with tracking - he was fast and maximum competnet! very happy!