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Customer reviews: Consentmo GDPR Compliance

Develop by Shopify

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

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Reviews (1,700)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

PiCup

Jul 09, 2025  on Shopify

Amazing customer service and this guy Georgi is the best, he helped me do it no problem. Give this man a raise!

GERNET Print GmbH

Jul 09, 2025  on Shopify

Einrichtung super easy! Bei Fragen sind die Mitarbeiter immer sehr hilfsbereit. Sehr empfehlenswert.

Stenbolaget

Jul 09, 2025  on Shopify

TECHTRAL

Jul 08, 2025  on Shopify

Great service, imediate response, fully proffesionals, Tkans Zeus

Stumptown Coffee

Jul 08, 2025  on Shopify

Get support - specifically John. Came through quick with customizations. Enjoying the app and keeping us compliant - win, win!

Bio des Gstrein Patrick

Jul 08, 2025  on Shopify

Magnifiscent

Jul 08, 2025  on Shopify

OneStopCentre

Jul 08, 2025  on Shopify

John, Very helpful and know the solution to my problem right away.

3DNow

Jul 08, 2025  on Shopify

Awesome support, quick and helpful. App itself does exactly what it should. Recommended!

Corsa Undici

Jul 08, 2025  on Shopify

The App works great, I'm using the free plan and it does the job up until now. I want to thank Zeus for the quick help, very professional and again quick!!!

SCULPFUN FR

Jul 08, 2025  on Shopify

very helpful, kind to guide and correct. recommended !

EO Products

Jul 07, 2025  on Shopify

Works well and has great CS.

Operational Studies Group

Jul 07, 2025  on Shopify

Online chat with Zeus who confirmed good compliance but with one action needed, for which a link was provided. Very pleased.

VELUMA

Jul 07, 2025  on Shopify

Great help!

Sun Buddies

Jul 07, 2025  on Shopify

Somnovate

Jul 06, 2025  on Shopify

Coffee Pirates

Jul 05, 2025  on Shopify

Mega Support, ganz lieben Dank die Installation war schnell erledigt. Georgi DANKE

Novelle-Paris

Jul 04, 2025  on Shopify

the app is easy to configure and customer service writes back very quickly and helps immediately. changes were made and helped me a lot! i would give 10/10 stars. Georgi helped me a lot with this! Thank you for everything!

Splooch

Jul 04, 2025  on Shopify

Had an unexpected issue and Georgi and John were responsive and helpful in getting it resolved. Consentmo makes it easy to be compliant.

Michael Stars

Jul 04, 2025  on Shopify

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