GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,700)

Overall rating

5

1,321
4

23
3

3
2
1

4

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

UK PET HOUSE

Jul 30, 2025 on Shopify

Gr8 support team. Thank you Georgi.

Swish Equestrian Ireland Limited

Jul 30, 2025 on Shopify

Great service, thanks to Zesus for helping me on the integration. We are now Google compliant with our notifications. Five Stars for service and execution.

Jet Service

Jul 30, 2025 on Shopify

Ottima applicazione, ideale anche per chi non ha esperienza e vuole essere a norma di legge!

Liberty Life Essentials

Jul 30, 2025 on Shopify

Only just installed the app so no opinion about the usage yet, but the technical support from Zeus so far was super fast, patient and professional. 10/10

SKŌUD Cosmetics

Jul 30, 2025 on Shopify

Orélini

Jul 30, 2025 on Shopify

Nu-business.life

Jul 30, 2025 on Shopify

Very good app, very easy to install. The customer support is great, thank you very much!

Hannah and Henry USA

Jul 29, 2025 on Shopify

Good app. Easy to setup. Great support from Georgi

Maiama Aroma Design

Jul 29, 2025 on Shopify

Great support, super fast in communication. Received help with setup as needed so I am happy with it!

Poshe

Jul 29, 2025 on Shopify

Very quick and supportive guidance, once I faced a technical issue :)

Sportbabies

Jul 28, 2025 on Shopify

THEY ARE ACCURATE IN SOLVING ISSUES. GOOD EXPERIENCE AND FIRST TIME USING THEIR APP. IF THE APP DO MORE EXPECTATION I WILL UPGRADE MY PLAN

PEYRANO Torino

Jul 25, 2025 on Shopify

Georgie was quick and clear in the instructions, very useful.

Der kleine Fratz

Jul 25, 2025 on Shopify

Great support, really enjoyed it!

olagiatoepiplo

Jul 24, 2025 on Shopify

excellent service

lamari-jewelry

Jul 24, 2025 on Shopify

I want to especially thank Georgi for the incredibly helpful and professional assistance. He provided clear, step-by-step guidance on setting up the cookie banner correctly for US compliance. His patience and expertise made what seemed complicated very straightforward. The app itself is very useful, but it's support like this that really makes the difference. Keep up the great work!

Spookify

Jul 22, 2025 on Shopify

Never used the app extensively, but customer support was great when I had a question and requested a refund for a billing cycle I didn't fully use.

Ardenti Milano

Jul 21, 2025 on Shopify

Great app, great support from Georgi

7000 Caffè

Jul 20, 2025 on Shopify

Outstanding support – thank you Joseph! I needed to quickly set up a fully compliant cookie banner, and Joseph from the Consentmo team was incredibly helpful. He was fast, clear, and very knowledgeable, guiding me step by step and answering all my questions with patience. This is exactly how great customer support should be. Thanks again, Joseph!

Morabeza Lingerie

Jul 19, 2025 on Shopify

I was helped further by Georgi, all my questions were answered kindly, quickly and clearly. Got another proposal to look at. And if I have any further questions I can always contact them. Thanks

ShirtStore

Jul 18, 2025 on Shopify

thanks for your great help