GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,635)

Overall rating

5

1,233
4

23
3

3
2
1

3

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

3DNow

Jul 08, 2025 on Shopify

Awesome support, quick and helpful. App itself does exactly what it should. Recommended!

Corsa Undici

Jul 08, 2025 on Shopify

The App works great, I'm using the free plan and it does the job up until now. I want to thank Zeus for the quick help, very professional and again quick!!!

SCULPFUN FR

Jul 08, 2025 on Shopify

very helpful, kind to guide and correct. recommended !

EO Products

Jul 07, 2025 on Shopify

Works well and has great CS.

Operational Studies Group

Jul 07, 2025 on Shopify

Online chat with Zeus who confirmed good compliance but with one action needed, for which a link was provided. Very pleased.

VELUMA

Jul 07, 2025 on Shopify

Great help!

Sun Buddies

Jul 07, 2025 on Shopify

Somnovate

Jul 06, 2025 on Shopify

Coffee Pirates

Jul 05, 2025 on Shopify

Mega Support, ganz lieben Dank die Installation war schnell erledigt. Georgi DANKE

Novelle-Paris

Jul 04, 2025 on Shopify

the app is easy to configure and customer service writes back very quickly and helps immediately. changes were made and helped me a lot! i would give 10/10 stars. Georgi helped me a lot with this! Thank you for everything!

Splooch

Jul 04, 2025 on Shopify

Had an unexpected issue and Georgi and John were responsive and helpful in getting it resolved. Consentmo makes it easy to be compliant.

Michael Stars

Jul 04, 2025 on Shopify

Masyllas

Jul 04, 2025 on Shopify

Très bon travail, l'intervenant a résolu mon problème. Merci à Zeus !

Parazer Secreto

Jul 02, 2025 on Shopify

parfait

Wind'Up

Jul 02, 2025 on Shopify

Zeus, great guy and very helpful ! Thanks for your help man !

Alpen Heide

Jul 02, 2025 on Shopify

Very good Costumer support..

Vannes Berlin

Jul 01, 2025 on Shopify

Great app and excellent support! Consentmo works perfectly for managing cookie consent and compliance on our store. I had some specific questions about essential cookies and Georgi from the support team was extremely helpful, fast, and knowledgeable. Thank you for the great assistance! Highly recommended.

ThinOptics

Jul 01, 2025 on Shopify

BBGoldTruck

Jul 01, 2025 on Shopify

Hellenic Sun Gifts

Jul 01, 2025 on Shopify

I have used Ketch and Consentmo and its agents are the best. I appreciate all their guidance.